I ordered two items separately on the 17/12/2021 Delivered at 2pm today 21/12/2021. I am seriously impressed Friday to Tuesday 2 days was the weekend and I'm not easily impressed. Great service. C... See more
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Had an initial issue where a delivered defect unit wasn't directly resolved. But it got sorted out, and I find this company to both have a good selection and being trustworthy in case a problem occurs... See more
Company replied
I was worried in the beginning about the company, it seemed impossible for me to find the ski helmet of the given color , maker and size, indeed I found it at this company and the delivery was really... See more
Company replied
I was starting to get worried about my order after seeing so many complaints on OutdoorExperten, but I am glad that my experience was a 100% good one, and maybe some people just have to have patienc... See more
Company details
Written by the company
Vi älskar naturen... ...och är experter på äventyr bland skog, fjäll och vatten. Vi kan därför hjälpa dig göra såväl familjeutflykten som träningspasset till en upplevelse värd att minnas, oavsett om du helst vandrar, klättrar, cyklar, eller bara vill hämta ny energi i naturens sällskap. Kunskap, inspiration och högkvalitativ utrustning - vi har allt du söker på ett och samma ställe. Vår resa startade i Västerås år 2005, samma stad där du än idag hittar vårt lager samt Click & Collect-butik. Huvudkontoret finns i Älvdalen, där de djupa skogarna övergår i bergen. Sedan starten har vi vuxit till att bli en av Sveriges största återförsäljare av friluftskläder och äventyrsutrustning online, med ytterligare plattformar i Norge och Finland.
Contact info
Batterivägen 14, 432 32, Varberg, Sweden
- +46 10 808 63 63
- info@outdoorexperten.se
- www.outdoorexperten.se
4.4
Excellent
2K reviews
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Good prices and quick delivery
26 July 2017
Unprompted review
Very smooth and fast to buy from …
Very smooth and fast to buy from OutdoorExperten. Easy to return products if needed.
23 July 2017
Unprompted review
Good prices and superfast delivery!
10 July 2017
Unprompted review
I´ve got what I expected and moore...in …
I´ve got what I expected and moore...in good time and at the right price. It feel safe to shop at Outdoorexperten.
22 June 2017
Unprompted review
Great store !!!!
15 June 2017
Unprompted review
Recommended.
Nice customer service and fast delivery. No problems with my order! Recommended shop.
21 May 2017
Unprompted review
This is a nice shop!
Yes, this is a well managed web shop! Prompt deliveries and a working Email contact when you need it.
4 May 2017
Unprompted review
Greate service!
Greate service!
I got longer than expected delivery time due to missing product in stock.
But the service and dedication of customer services made this one of my best buying experiences yet!
2 May 2017
Unprompted review
Fast, good prices.
fast and efficient. And good prices too. I'll put them on my outdoorshop short list when shopping in the future.
27 April 2017
Unprompted review
Fast delivery
Website is efficient, easy to order. Thunder fast delivery. I am happy with everything.
4 April 2017
Unprompted review
Easy buying, quick delivery
I found the website easy to navigate and it was easy to order. Delivery was made within the promised time frame.
1 March 2017
Unprompted review
Good prices and a lot of things to choose from
Wide range of products and good prices. Occasionally it takes time for some products to be delivered.
15 February 2017
Unprompted review
Good reliable seller. Good price setting.
Good reliable seller. Good price setting. No problems at all. Nice payment options.
4 February 2017
Unprompted review
Not a good experience.
I placed two orders within a short period, and I must say that it was not a good experience, any of them.
I placed my first order on October 28, the full payment withdrawn the same day, I was then contacted by Outdoorexperten on November 08 saying that one third wasn’t in stock.
I answered that if they had the remaining two thirds in stock they should send them right away, and within 48 hours, or I would cancel the order.
I received the shipping info on November 11 that my package was on the way.
On November 17 I receive a mail saying that they did not have parts of the remaining two thirds of the order, hence they sent me the shipping info on November 11 I asked them to cancel the entire order and refund me my money.
The funds were in my account on November 21.
The second order placed on October 30, the full payment withdrawn the same day, contacted by Outdoorexperten on November 08 that also on this order they were missing one third of the order.
The second order was packed and shipped on November 10, and the package received on November 15.
As Outdoorexperten had withdrawn the full amount of the order on October 30, I expected the outstanding for the missing items sent back to my bank account, only after requesting it twice the balance was sent back.
The funds were n my account on December 08, exactly 30 days after I was contacted that the goods were not in stock.
So overall it was not a pleasant experience to deal with this webshop, maybe their physical shop has a better service, at least I hope so, but I will not classify myself as a potential returning customer.
And neither will I recommend the webshop to other people.
The reason for the two stars is that the good I received was as expected, but the hassle to get it wasn’t worth it.
29 December 2016
Unprompted review
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