Optery Reviews 

209
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers had a great experience with this company. Customers consistently praise the service for its effectiveness in removing personal data from the web and appreciate the detailed progress reports. Many highlight the exceptional customer service, noting quick responses and helpful support when questions arise. Reviewers are particularly impressed with the thorough searches and the company's commitment to keeping their online exposure low. However, some customers expressed dissatisfaction with the subscription model, preferring a one-time payment instead. A few other people also felt that the service was slow in removing information or that their data reappeared on sites shortly after removal, questioning the long-term effectiveness.

What people talk about most

Service

People report positive experiences with service, often highlighting the great quality and courtesy received.... See more

Website

Users describe ambiguous interactions with website, with some customers expressing satisfaction with its... See more

Subscription

Reviewers highlight ambiguous aspects of subscription, with some expressing satisfaction and renewing their... See more

Product

Customers consistently note ambiguous experiences with the product, with some highly recommending the... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting prompt replies and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Optery saved me tons of time! Removing one's information from the internet is a huge task and Optery does a great job. They even provide the proof of their success via screen shots of before and aft... See more

Company replied

Rated 5 out of 5 stars

I've personally had great results from the AI Optery removal of my personal information. I liked it enough to subscribe to my second year with Optery. It is worth it in my opinion nowadays with data b... See more

Company replied

Rated 5 out of 5 stars

So far, after a few months, I've seen good success. I've seen a significant reduction in search returns and my footprint. The process takes time and is not a One-and-done because companies continue to... See more

Company replied

Rated 5 out of 5 stars

Optery has really help to protect my privacy - and acted quickly and efficiently. Honestly I was surprised at the number of data providers out there that share private information. Thank YOU Optery... See more

Company replied


Company details

  1. Security Service

Written by the company

With Optery, you can remove yourself from hundreds of data brokers that are posting and selling your home address, phone number, email and other private information on the internet. Optery serves both consumers and businesses. Optery was awarded "Editors' Choice" by PCMag.com as the most outstanding product in its category for three years in a row in 2022, 2023, and 2024, and Fast Company awarded Optery the "Next Big Things in Tech" for Security and Privacy in 2023. Optery prevents phishing and social engineering, identity theft and fraud, online stalking and harassment, doxxing, and prevents people's private information from showing up in Google search results. Anyone can create a free account to receive a personalized Exposure Report with live screenshots summarizing where your information is being posted and sold online. Optery then provides free tools for self-service removals, or you can upgrade to a paid plan, and Optery will remove the profiles for you. If you have any concerns regarding your Optery account, please send us an email at support@optery.com we'll work hard to resolve your concerns right away.


Contact info

4.2

Great

TrustScore 4 out of 5

209 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.2

All reviews

(209)

75 reviews in the last 12 months

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Rated 5 out of 5 stars

Zaria

Zaria, was super helpful and l will sign up for the website because of her understanding, knowledge and support!

28 September 2024
Unprompted review
Optery logo

Reply from Optery

Thank you for taking the time to share your positive feedback! Zaira's assistance is a testament to our commitment to providing excellent customer service.

Don't hesitate to reach out if you have additional questions or feedback.

Rated 5 out of 5 stars

This service has tremendously helped me…

This service has tremendously helped me to remove my personal information from the data brokers and search engines. I think their service is wonderful and I'd recommend it to anyone.

24 September 2024
Unprompted review
Optery logo

Reply from Optery

Thank you for taking the time to share your positive experience. We're thrilled to hear that our service has been so beneficial to you! It's our goal to provide the best possible service. We appreciate your recommendation.

Don't hesitate to reach out if you have additional questions or feedback.

Rated 4 out of 5 stars

Good service

Good service

19 September 2024
Unprompted review
Optery logo

Reply from Optery

Thank you for sharing your feedback! We're glad to hear that you've had a positive experience with Optery. Your satisfaction is our top priority, and we'll continue to strive to provide you with the best possible service.

Don't hesitate to reach out if you have additional questions or feedback.

Rated 5 out of 5 stars

Works great.

20 September 2024
Unprompted review
Optery logo

Reply from Optery

It's wonderful to know that Optery is meeting your needs. Your feedback means a lot to us. If you have any questions in the future, don't hesitate to contact our customer support team.

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service, which is hard to come by in today’s world. Thank you!!!!

23 August 2024
Unprompted review
Optery logo

Reply from Optery

Thank you for your kind words! We’re glad you had a great experience with our customer service. If you need any more help, feel free to reach out.

Rated 5 out of 5 stars

So far it's been great

So far it's been great. I search for my name and all I find is other people with the same name. Four months ago mine was all over the search results. Now I can even find it when digging. If it stays this good I'll be resubscribbing. Definitely worth the added safety with all of the cybercrime of today. I retired with almost 30 years in I.T, support at all levels. GET IT!

1 August 2024
Unprompted review
Optery logo

Reply from Optery

Thank you so much for your review! We're thrilled to hear that our service has been effective in removing your personal information from search results. It's great to have the support of an IT professional like yourself. We'll continue working hard to ensure your privacy stays protected.

Please feel free to contact us if you have other questions or feedbacks.

Rated 5 out of 5 stars

Good feedback and exposure disclosure

The firm provides feedback on the progress to date and gives details of the sites where exposures exists. This allows the user to do self-removals, which speeds up the process.

25 July 2024
Optery logo

Reply from Optery

Thank you for sharing your experience. We are delighted to hear that our feedback and exposure disclosure processes have been beneficial to you. We strive to provide transparent and timely updates to help our customer stay informed and take necessary actions.

Don't hesitate to reach out if you have additional questions or feedback.

Rated 5 out of 5 stars

Optery found sites I never knew…

Optery found sites I never knew existed.
took me off many sites.
I'm cancelling my Gmail, which allowed all the junk mail and scams.

26 July 2024
Unprompted review
Optery logo

Reply from Optery

We're happy that Optery helped you uncover those hidden data brokers and get you off so many sites! Our mission is to make managing your online presence easier and more transparent. Your feedback is invaluable to us, so please don't hesitate to share any other thoughts or suggestions. Thanks again for sharing your experience with us!

Rated 2 out of 5 stars

Two Years Later My Data Remains Exposed!!

My data remains exposed on Over 55 data brokers sites despite paying for Optery's Ultimate Plan for over two years now, including giving them Power of Attorney for removals and reaching out to their customer support numerous times on the matter. Their service did manage to get my data off a few hundred sites but as my data remains exposed perpetually on dozens of public data sites, it seems irrelevant that Optery was able to remove some of it. It's worth noting that there are 2x more exposed data sites today (August 2025) than when I first posted this review at the one year mark (July 2024). So I've given them an extra year and ended up worse off. So it's hard not to confirm their removal promises are misleading or at best disappointing.

22 July 2024
Unprompted review
Rated 5 out of 5 stars

I'm a clinician. Optery changed my life.

I've been an Optery customer for about 2 years. This company is a huge part of my peace of mind and quite literally, my physical safety. I'm a clinician, and it's vital that my physical address is hidden from unstable clients. Data brokers make this virtually impossible to do on my own. I found Optery after looking at comparison articles...and have never looked back. My digital footprint used to be out of control, even though I didn't use social media - my address was everywhere. It was a horrible feeling - and for me, quite literally unsafe. Within months of being with Optery, that changed dramatically, and 18 or so months later, there's no trace of me on the web. For me, this is security, this is peace of mind, this is freedom. Optery's customer support is fantastic, and they're also a highly ethical company - they regularly make statements when data broker stuff hits the news, and they stay clear of conflict-of-interest relationships with the data brokers. For me, being an Optery client is also voting with my hard earned money - I want companies that conduct themselves like Optery to thrive. In a wild west digital landscape that laws can't keep up with well, we need Optery's clear, strong ethics and efficacious protection very badly. I'm incredibly relieved to be their client. I've looked at the mediocre and poor reviews here and you can read Optery's responses for yourself. It seems to me the folks who are leaving less than 5 stars may not have enough information on how data removal works. It's not instant, and that's not because of Optery - Optery works as quickly as possible, using tools that are a lot stronger and more sophisticated than anyone else. Data brokers are pernicious and have their own process for letting go of your information; Optery has a system that requires them to let it go as quickly as possible and it takes time for the brokers to respond. That's not on Optery and any removal service encounters data broker resistance. If you don't want data broker resistance, we need to pressure our lawmakers. With Optery, you can trust them to stay on it and get the job done - think of it as a lawyer who goes to bat for you. There is no universe in which a lawyer wins a case within a few hours (though sometimes Optery does, and that's incredible). It's just a normal reality that it takes a little time. For me, that meant there was all the more reason to get Optery sooner rather than later and to let the company go to town on the data brokers throwing all my sensitive information out there. I couldn't be more glad I did.

20 July 2024
Unprompted review
Optery logo

Reply from Optery

We're so glad to hear Optery has made a difference for you! Your safety and peace of mind are important to us, and we're honored to be a part of protecting your privacy.

Thank you for sharing your experience and for your kind words about our team and our commitment to ethics. We'll keep working hard to be the best privacy advocate we can be. Let us know if you have any questions or additional feedback.

Rated 4 out of 5 stars

Optery helps reduce your online data and footprint

Optery helps reduce your online data and footprint well for a process that takes too much time to do on your own. Technically, their free plan helps find the site locations for you to remove yourself, but where they make their money is working to contact, remove your data, and ensure it remains removed. Their dashboard excels in showing you their progress understandably and helpfully.
Even though I paid for a yearly plan, removing me from all the sites took a bit too long though. 6 months later I still have some removals in progress. Perhaps this is the norm in the industry.

21 July 2024
Unprompted review
Optery logo

Reply from Optery

Thank you for your valuable feedback. We're pleased that our dashboard and progress reports have been beneficial in your understanding of the removal process. While there may be differences in data broker procedures that cause removals to take longer than expected, rest assured that Optery is diligently working to complete your requests as efficiently as possible. We appreciate your patience and understanding throughout this process. Please don't hesitate to reach out to our customer support if you have any questions or additional feedback.

Rated 5 out of 5 stars

2 Year Customer

I've been using Optery for about 2 years now. I have searched for my name everywhere and I can't find it. I'm also getting less spam calls, less spam emails and less physical mail. I know it is working! It takes time but this works!

17 July 2024
Unprompted review
Optery logo

Reply from Optery

Thanks so much for your positive review and for being a loyal Optery customer! We're glad that you've seen a decrease in spam since using our services. Your patience throughout the process is appreciated, and we're here to help if you have any questions. Thanks again for choosing Optery!

Rated 1 out of 5 stars

Operty is a total scam

Operty is a total scam
They only work with made up brokers, that they have a relationship with. They have you sign up for months and never actually remove anything.

29 June 2024
Unprompted review
Optery logo

Reply from Optery

Hi there! We're so sorry to hear that you are not happy with your experience. The list of data brokers we cover are on our website (https://www.optery.com/pricing/#data-brokers-we-cover). Optery does not have, and has never in the past had any financial relationship or affiliate partnership with any data broker. We also provide live before and after screenshots proving to you where we found and removed your profiles. We're reaching out to you so we can look into your account further! You are also welcome to message us at support@optery.com.

Rated 5 out of 5 stars

They do what they say they can.

Great site. Very honest

9 July 2024
Unprompted review
Optery logo

Reply from Optery

Thanks so much for taking the time to share your experience about Optery! It truly means a lot to us that you find our service honest and effective. We're always looking for ways to improve, so if you ever have any suggestions, please don't hesitate to let us know. 

Rated 5 out of 5 stars

Been using Optery for 7 months now and…

Been using Optery for 7 months now and I am very satisfied. Most of my info has been taken off all people's search, and phone number search sites. I have used a few other search removal sites and I find Optery to be the best. Keep up the good work Optery!

2 July 2024
Unprompted review
Optery logo

Reply from Optery

Thank you so much for your feedback! We're happy to hear that Optery has helped you take control of your online presence. We work hard to deliver the best results for our users, and your feedback lets us know we're on the right track. We'll continue working hard to keep your information private.

If you ever have any questions or need assistance, please don't hesitate to reach out.

Rated 2 out of 5 stars

I found my info on a place that was…

I found my info on a place that was shown to be removed. I clicked on it and Bingo.......there I showed up.
Not okay. What am I paying for?

19 June 2024
Unprompted review
Optery logo

Reply from Optery

Hi there! Thank you for flagging this and we're sorry you're encountering an issue with a removal! We have sent you an email so we can investigate your question about a specific data broker further. Please note that you can flag any Removals Issue in your account following these instructions! (https://help.optery.com/en/article/how-do-i-report-an-exposed-profile-or-removals-issue-that-optery-has-incorrectly-marked-removed-not-found-1d7rcth/) Looking forward to hearing from you so we can resolve this for you.

Rated 5 out of 5 stars

Great service got a bunch of stuff…

Great service got a bunch of stuff removed.

14 June 2024
Unprompted review
Optery logo

Reply from Optery

Thank you for sharing your positive experience! We're glad to hear that you've noticed a significant amount of your information removed.

Please feel free to contact our customer support if you need any assistance. Thank you for choosing Optery!

Rated 2 out of 5 stars

Could not find proof my name was…

Could not find proof my name was removed from any sites but did get a notice about the dark web from my credit agency, was told operty does not deal with dark web issues or hackers

14 June 2024
Unprompted review
Optery logo

Reply from Optery

Hi there! We've been able to look into your account and your plan includes a Removal Report every 90 days with before-and-after screenshots of your removals progress. Additionally, when you log into your app, your Dashboard will show a gallery of live screenshots showing where your information was found and removed from the sites we cover (https://www.optery.com/pricing/#data-brokers-we-cover). Please note that we do not remove information from the dark web (https://help.optery.com/en/article/does-optery-remove-information-from-the-dark-web-1kf4qvc/) as this information is placed by dishonorable hackers and scammers. We're here at support@optery.com if we can help you with any other questions or concerns!

Rated 5 out of 5 stars

Seems legit to me so far

Seems legit to me so far, I just finished 30 day trial with removing me from a ton of websites. We'll see if my scam emails and phone calls go down.

12 June 2024
Unprompted review
Optery logo

Reply from Optery

Thank you for your positive feedback! We're pleased that you're already noticing results after 30 days with Optery. We're optimistic that our data broker coverage will contribute to reducing unwanted phone calls, texts, and emails.

Please don't hesitate to contact us if you need any assistance. Thank you for choosing Optery!

Rated 5 out of 5 stars

Unwanted personal information removal

Unwanted personal information removal. The service works on miscellaneous websites.

4 May 2024
Unprompted review
Optery logo

Reply from Optery

Thank you for sharing your positive experience! We're glad you've found value in our services, and our team is happy to hear your feedback.

If there's anything else we can do to assist you, please don't hesitate to reach out. Thank you for choosing Optery!

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