Optery saved me tons of time! Removing one's information from the internet is a huge task and Optery does a great job. They even provide the proof of their success via screen shots of before and aft... See more
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Review summary
Created with AI, based on recent reviews
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I've personally had great results from the AI Optery removal of my personal information. I liked it enough to subscribe to my second year with Optery. It is worth it in my opinion nowadays with data b... See more
Company replied
So far, after a few months, I've seen good success. I've seen a significant reduction in search returns and my footprint. The process takes time and is not a One-and-done because companies continue to... See more
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Optery has really help to protect my privacy - and acted quickly and efficiently. Honestly I was surprised at the number of data providers out there that share private information. Thank YOU Optery... See more
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Company details
Written by the company
With Optery, you can remove yourself from hundreds of data brokers that are posting and selling your home address, phone number, email and other private information on the internet. Optery serves both consumers and businesses. Optery was awarded "Editors' Choice" by PCMag.com as the most outstanding product in its category for three years in a row in 2022, 2023, and 2024, and Fast Company awarded Optery the "Next Big Things in Tech" for Security and Privacy in 2023. Optery prevents phishing and social engineering, identity theft and fraud, online stalking and harassment, doxxing, and prevents people's private information from showing up in Google search results. Anyone can create a free account to receive a personalized Exposure Report with live screenshots summarizing where your information is being posted and sold online. Optery then provides free tools for self-service removals, or you can upgrade to a paid plan, and Optery will remove the profiles for you. If you have any concerns regarding your Optery account, please send us an email at support@optery.com we'll work hard to resolve your concerns right away.
Contact info
6150 Center St #121, 94517, Clayton, United States
- support@optery.com
- www.optery.com
4.2
Great
209 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
As a single mom who broke her hip last…
As a single mom who broke her hip last year and had lots of scammers and fraud to deal with since then, I was happy to get help removing my name and address off the web. I am also divorced and do not use my husband's name, but our credit is still mixed up almost 20 years after our divorce! Optery fixed the wrong name situation.
27 May 2024
Unprompted review
Reply from Optery
Thank you for sharing your feedback! We're sorry to hear about the challenges you've faced, but we're grateful for the opportunity to assist you in removing your personal information from the web. Your strength as a single mother overcoming adversity is truly inspiring.
If there's anything else we can do to help you, please don't hesitate to reach out. Thank you for choosing Optery!
The login requirements are a joke
The login requirements are a joke. Every time it requests a backup code with I do not have. Even when using Google login. The multifactor authentication code never arrives via text or email. My email is correct because I changed my pw, but was still unable to log in. In almost 30 years in IT support I've never seen such a cluster. Why have MFA if you're not going to send a code? smh
24 May 2024
Unprompted review
Reply from Optery
Thank you for your feedback! We've reached out to you separately about the MFA code and how this is sent to you via an authenticator app (not through email/text). It looks like you were able to successfully set up MFA and it is working now for your account. Please let us know if you have any other questions!
Optery is a trustworthy and professional company!
I have literally used dozens of websites that promise that your personal profile will be deleted from hundreds of site brokers and scam websites. I finally found Optery and do not mind paying a monthly service fee for their subscription. The only thing that would be an additional advantage is for them to have live human support. Occasionally it is a relief to actually speak to a live human! They do have a number; however, it is never answered. Always VM!
I would refer anyone to this company to help with fraudulent and inaccurate personal data. Thank you.
24 May 2024
Unprompted review
Reply from Optery
Thank you for sharing your positive experience! We're glad that you've found value in our services. We understand the importance of human support, and we appreciate your feedback on this aspect of our service. Rest assured, we're continuously working to improve our customer experience, including our support channels.
If you have any questions in the future, don't hesitate to contact our customer support team.
Customer Service
Y'all's support, response time(s)...second to none. Y'all are so great at what you do, y'all could probably nail Jello to the wall and make it stick!
21 May 2024
Unprompted review
Reply from Optery
Thank you for sharing your positive experience! Our customer support team is dedicated to delivering excellent service.
If you have any questions, please feel free to reach out to our customer support team.
My privacy is restored
I had no idea how much of my information was out there until watching a video about data brokers. After searching for my name, I was sickened by the number of people who had my information.
I shopped around for the best data removal companies before choosing Optery. I chose Optery's free service which identified 155 data brokers that had information on me, some of which was incorrect, but still needed to be removed. I paid for Optery's Ultimate service which removed my information from all 155 data broker websites and continuously monitors all 355 data brokers for my information.
You have to be patient! It doesn't happen overnight. I noticed that some people complained that their information wasn't removed. After trying to remove the information myself, I realized what a tedious process it is. It can take weeks, perhaps months to have information removed from a data broker's website. Be patient and let Optery do its thing.
7 March 2024
Unprompted review
Reply from Optery
Thank you for sharing your thoughtful and insightful feedback! We're honored to play a role in your journey towards removing your exposed online data. Your patience and commitment throughout the process will undoubtedly lead to long-term peace of mind and enhanced privacy.
Should you have any questions in the future, please feel free to reach out to our customer support team.
Proven results and highly trusted
Proven results and highly trusted. It’s addicting to check and see the daily progress. Zaira’s excellent customer service is how service used to be and should be. Prompt human response even on weekends. A+ best in the business.
18 May 2024
Unprompted review
Reply from Optery
Thanks for sharing your positive experience! We value your trust! Our team is focused on achieving positive outcomes, and we're glad you received excellent customer service from Zaira. We're dedicated to providing top-notch support.
If you have any questions in the future, feel free to reach out to our customer support team.
Subscription Worth Every Penny
I am delighted by the service and magic Optery did on removing my info from the net. Great customer service. Thank you
1 May 2024
Unprompted review
Reply from Optery
Thank you for recognizing our efforts and sharing your positive experience! We're happy that you found value in our services.
If you have any questions, please feel free to reach out to our customer support team.
Upgrading was a breeze with the Help…
Upgrading was a breeze with the Help from Amelia!
Once you realize what you get with this service, you will regret not upgrading to their ULTIMATE plan for the beginning.
I wish I had ordered this service sooner...WOW!
Amazing what information Optery was able to find and remove from the web. I was shocked to see what Optery found. Will not be without this service ever again! Love their coupon codes too! Thank you Optery!!!
7 May 2024
Unprompted review
Reply from Optery
We're glad to hear about your positive experience upgrading with Amelia's assistance! It's great to see the value you're finding in our Ultimate plan. Your feedback on Optery's effectiveness in removing information from the web is appreciated.
Should you have any additional concerns, please feel free to reach out to us. Thank you for choosing Optery!
This company gets results and is…
This company gets results and is precise and diligent in account details. They were instrumental in getting me out of potential cyber risks and exposure by eliminating my name from many files that I didn't even know existed. My name was associated with a lot more websites than I knew. Thank you Optery, you did a great job and I appreciate it
17 April 2024
Unprompted review
Reply from Optery
We're grateful for your recognition of our efforts and for sharing your positive experience! It's wonderful to hear that we could help reduce your online exposure risks.
If you have any questions, please feel free to reach out to our customer support team.
So far very pleased with Optery
So far I'm quite pleased with what Optery has done for me. I've become much harder to find on the internet now, about 5 months after I started the service. Some of these data brokers had me listed as having criminal convictions I did not truly have which was especially maddening and detrimental to my character. I threatened to sue one of them and they removed it but you can't get them all, too many. I'm grateful Optery gave me a way to fight back.
15 April 2024
Unprompted review
Reply from Optery
Thank you for your positive feedback! We're pleased to hear that Optery has effectively safeguarded your online presence. Dealing with inaccuracies from data brokers can indeed be frustrating, but we're glad we could assist you.
If you have any further concerns, please don't hesitate to contact us. Thank you for using Optery!
Worth every penny folks
Worth every penny folks. Being in business tends to put all of your PERSONAL information out there without your consent. This is a great way to keep it out of the public eye.
Customer service is attentive!
8 April 2024
Unprompted review
Reply from Optery
Thank you for sharing your positive experience! We're glad to hear that you've found our services valuable, offering protection for your personal information. It's reassuring to know that our customer service was responsive.
Please don't hesitate to contact our customer support team if you have any questions or require further assistance in the future. Thank you for choosing Optery!
Doesn't work outside US but only tells…
Doesn't work outside US but only tells you that after it's harvested your name and email address - pretty rubbish for a company that supposedly selling data security.
6 April 2024
Unprompted review
Reply from Optery
Hi Richard! We're sorry to hear about your frustration!
Before processing a registration, if you select any non-U.S. country, we do have a warning banner that pops up saying "Optery only works for U.S. residents at this time". This message shows up before you submit any information (name/email) and create an account with us.
If you are signing up as an individual or as a family for an Optery personal account, Optery still only works for U.S. residents at this time. However, you can still create an account, and we'll notify you when we begin supporting your country. Currently, Optery's international support is exclusively available to business customers and has not yet been extended to consumers, but is actively working on expanding this service.
Additionally, you are the sole owner of your Personal Data and can request disclosure or deletion at any time and we will delete this immediately!
We're here at support@optery.com if we can assist with any further questions or concerns!
Reply from Optery
Thank you for taking the time to share your experience!
We're pleased to hear that you've found value in our services and that we're meeting your expectations.
If you have any further questions or need assistance, please don't hesitate to reach out!
Now you see Me- Now you Don’t
Although I have only been a customer for about 2 months; it’s remarkable how I saw so much of my data out there now vanish in less the 60 days. Of course not everything is removed 100% yet but wow what a difference I have seen already; especially on all the data freebie sites…I have the Ultimate plan and Optery is very busy at work for me. Also customer service responds so quickly to my newbie questions too! Thanks Optery!!!
27 March 2024
Unprompted review
Reply from Optery
Thank you for sharing your positive experience with us! We're thrilled to hear that Optery has made such a positive impact on managing your data in just two months. Additionally, we're glad that our customer service team has been responsive to your inquiries.
Thank you once again for choosing Optery and for your continued trust in our service!
Optery Works great
Optery worked perfectly the first time I tried it. All my info was removed from all the sites I saw it on and Optery got it removed almost immediately.
14 March 2024
Unprompted review
Reply from Optery
Thank you for sharing your positive experience! We're thrilled to hear that Optery worked seamlessly for you and successfully removed your information from various sites promptly.
Please feel free to reach out to our customer support team if you have any questions and if you need any further assistance in the future. Thank you for choosing and trusting Optery.
They do the bare minimun
They do the bare minimun. After 4 months of service, I can still see my information on multiple websites. They also try to aggressively upsell the service and I don't like the idea of being pushed to upgraded membership when there is no progress.
6 February 2024
Unprompted review
Reply from Optery
Thank you for your feedback! We take customer service really seriously and so we want to make sure we address your concerns. We have reviewed your account and sent you an email update about your current removals progress. We noticed that you've written reviews for another opt out software recently - there will be a lower volume of removals if you already removed many exposed profiles. We've also sent instructions on how to submit any Removals Issues if you have found your profile on a data broker site covered on your plan, so we can take care of it right away. Because you are currently on the Core plan, it is possible the sites not covered by your plan are where you are seeing your profile. Additionally, some data brokers can take several months to comply with removal requests, but we are continuously working to remove your profile - you can see this progress in your Activity History in your account. Please email customer support at support@optery.com and we're more than help you further!
Nailing expectations
Few companies deliver on all of their promises, but Optery is one of the few exceptions. Highly recommend!
12 March 2024
Unprompted review
Reply from Optery
Thank you for sharing your positive experience! We're glad to hear that we've been able to deliver on our promises. Your satisfaction motivates us to continue striving for excellence. We appreciate your support and look forward to serving you even better in the future.
Please feel free to reach out to our customer support team if you have any questions and if you need any further assistance in the future. Thank you for using Optery!
Good service
Been having issues with spam calls and emails after job hunting. Finally got fed up and started looking at data removal services online, and optery seemed like the most promising. I can't speak to comparisons because optery is the first website I've used for a service like this...but overall I'm happy with it. Spam calls are way down. Used to get several a day, now it's just every other day.
I had to cancel my subscription for personal financial reasons, but I will certainly return in the future.
6 March 2024
Unprompted review
Reply from Optery
Thank you for sharing your positive experience with us! We understand how frustrating spam calls and emails can be. We're glad that Optery could help alleviate some of that burden for you, and we appreciate your feedback on our service.
We look forward to the opportunity to serve you again in the future.
Please feel free to reach out to our customer support team if you have any questions and if you need any further assistance in the future. Thank you for using Optery!
Skeptical at first, now a believer
I was highly skeptical of Optery at first. I didn't see much progress at first and thought I had been ripped off. But, as time went on, I became a believer in their site. Communication is good and I see less and less of my info online. I have the Ultimate plan and believe it is truly worth it. They have been adding more and more data brokers lately, it's great. I value my privacy and Optery has been satisfying my desire to have less of an online footprint. I have Incogni too, but overall I recommend Optery to anyone.
5 March 2024
Unprompted review
Reply from Optery
Thank you so much for your positive feedback! We're really happy to hear that you've noticed less of your personal information online and you've found value in our services. Your encouragement pushes us to keep striving for better privacy protection and data brokers coverage.
Please feel free to reach out to our customer support team if you have any questions and if you need any further assistance in the future. Thank you for using Optery!
I have researched all Privacy…
I have researched all Privacy Companies. I even removed myself from dozens of sites prior to making a final decision. This is by far the most comprehensive service on the market. And if you value your privacy, worth every penny.
28 February 2024
Unprompted review
Reply from Optery
We wish to convey our heartfelt appreciation for entrusting Optery as your partner in overseeing the removal of your online exposure. Our relentless commitment is directed towards offering the most comprehensive service available in the market, and it brings immense satisfaction to our team knowing that you recognize its value.
Please feel free to reach out to our customer support team if you have any questions and if you need any further assistance in the future. Thank you for using Optery!
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