Optery Reviews 

209
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers had a great experience with this company. Customers consistently praise the service for its effectiveness in removing personal data from the web and appreciate the detailed progress reports. Many highlight the exceptional customer service, noting quick responses and helpful support when questions arise. Reviewers are particularly impressed with the thorough searches and the company's commitment to keeping their online exposure low. However, some customers expressed dissatisfaction with the subscription model, preferring a one-time payment instead. A few other people also felt that the service was slow in removing information or that their data reappeared on sites shortly after removal, questioning the long-term effectiveness.

What people talk about most

Service

People report positive experiences with service, often highlighting the great quality and courtesy received.... See more

Website

Users describe ambiguous interactions with website, with some customers expressing satisfaction with its... See more

Subscription

Reviewers highlight ambiguous aspects of subscription, with some expressing satisfaction and renewing their... See more

Product

Customers consistently note ambiguous experiences with the product, with some highly recommending the... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting prompt replies and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Optery saved me tons of time! Removing one's information from the internet is a huge task and Optery does a great job. They even provide the proof of their success via screen shots of before and aft... See more

Company replied

Rated 5 out of 5 stars

I've personally had great results from the AI Optery removal of my personal information. I liked it enough to subscribe to my second year with Optery. It is worth it in my opinion nowadays with data b... See more

Company replied

Rated 5 out of 5 stars

So far, after a few months, I've seen good success. I've seen a significant reduction in search returns and my footprint. The process takes time and is not a One-and-done because companies continue to... See more

Company replied

Rated 5 out of 5 stars

Optery has really help to protect my privacy - and acted quickly and efficiently. Honestly I was surprised at the number of data providers out there that share private information. Thank YOU Optery... See more

Company replied


Company details

  1. Security Service

Written by the company

With Optery, you can remove yourself from hundreds of data brokers that are posting and selling your home address, phone number, email and other private information on the internet. Optery serves both consumers and businesses. Optery was awarded "Editors' Choice" by PCMag.com as the most outstanding product in its category for three years in a row in 2022, 2023, and 2024, and Fast Company awarded Optery the "Next Big Things in Tech" for Security and Privacy in 2023. Optery prevents phishing and social engineering, identity theft and fraud, online stalking and harassment, doxxing, and prevents people's private information from showing up in Google search results. Anyone can create a free account to receive a personalized Exposure Report with live screenshots summarizing where your information is being posted and sold online. Optery then provides free tools for self-service removals, or you can upgrade to a paid plan, and Optery will remove the profiles for you. If you have any concerns regarding your Optery account, please send us an email at support@optery.com we'll work hard to resolve your concerns right away.


Contact info

4.2

Great

TrustScore 4 out of 5

209 reviews

5-star
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3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.2

All reviews

(209)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

great product

It’s a very useful service particularly if you have a public facing job.

6 January 2025
Unprompted review
Optery logo

Reply from Optery

Thank you so much for your thoughtful review! It means a lot to us to know that our service is making a difference. We’re here to support you every step of the way—if there’s anything we can do to enhance your experience or address specific needs, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Thanks Optery for all your help...

Optery provides all of us that have been victimized by the exploitation of our personal information with a means to correct this overwheling problem. I want to thank all of you at Optery for the dilligent service that you provide for us.

2 January 2025
Unprompted review
Optery logo

Reply from Optery

Thank you so much for your support! We’re truly grateful to have the opportunity to assist in addressing such an important issue. Your appreciation means a lot to us, and we remain committed to providing diligent service to help protect your personal information. If there’s anything more we can do for you, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Very Happy with my service.

1 January 2025
Unprompted review
Optery logo

Reply from Optery

Thank you for your kind feedback! We’re happy to hear you’re satisfied with the service. If there’s anything else we can assist with, don’t hesitate to reach out.

Rated 5 out of 5 stars

Reduced Spam Emails, Reduced 150 to 23 listings

Optery has proven remarkably effective at protecting my personal information online. When I first used their service, I was shocked to discover over 150 data broker listings containing my sensitive information - including details I never expected to be public, such as my car's VIN number. Within months, they successfully reduced these listings from 150 to just 23.

What sets Optery apart is their thorough documentation process. They provide screenshots from each data broker's website showing the removal progress, saving me countless hours of individually verifying removals. This transparency gives me confidence that they're actively working on my behalf.

The results have been tangible: I've experienced a significant decrease in spam emails and unsolicited sales calls. The service has been so effective that I've recommended it to several friends, all of whom have reported similar positive experiences. For anyone concerned about their digital privacy, Optery delivers real results with impressive transparency.

25 December 2023
Unprompted review
Optery logo

Reply from Optery

Thank you for sharing your positive experience and feedback!

We’re happy to hear Optery has significantly reduced your data broker listings and helped decrease spam emails and calls. Protecting your privacy is our top priority, and it’s rewarding to know our efforts have made a difference.

Thank you for recommending us to your friends—it means so much! If there’s anything else we can do, feel free to reach out.

Rated 5 out of 5 stars

Optery cares for their disabled customers.

I am mentally disabled and this makes it difficult for me to accomplish tasks. Not only has Optery’s service helped calm my disabilities their work has made me feel much safer physically and mentally. They understand the needs of their disabled customers and will work expeditiously with them to reach a result that is well suited for the customer. I highly recommend Optery. I have used other sites that offer the same service and Optery is by far the best choice for not only finding but eliminating profiles with your information online. Thank you Optery for all you do! -Michael

23 December 2024
Unprompted review
Optery logo

Reply from Optery

Thank you so much for sharing your experience. We're glad to hear that our service has made such a positive difference for you and helped you feel safer and more at ease.

We’re so grateful for your recommendation and your trust in us. If there’s ever anything else we can do to help, don’t hesitate to reach out.

Rated 5 out of 5 stars

So much better than Incogni!

So much better than Incogni and other competitors! The quarterly PDF "removal progress report" provides AMAZING visibility into what exactly they're actually doing, and even showed me that my personal info was being listed on many lookup-sites that I didn't even know existed! The Optery system uses screenshots in their reports to really show you first hand what information about you is out there, and then after their removal, demonstrates that it no longer shows up. Now that's a great service!

18 December 2024
Unprompted review
Optery logo

Reply from Optery

Thank you so much for your kind feedback! We're really happy to hear that you’re finding our quarterly PDF reports helpful and that the screenshots make it clear how your personal information is being handled.

It means a lot to us that you took the time to share your experience, and we’re committed to keeping up the good work for you. If you ever have any questions or suggestions, feel free to reach out. Thanks again for choosing Optery!

Rated 5 out of 5 stars

I am once again amazed

I am once again amazed, and have the deepest Admiration as far as your efficiency, and results.
It was a bit of a challenge with only one coffee.
Since Optery has begun their cleansing for me, I'm finally wearing my;"I've got the world by the tail.
The air has been fresher and my smile larger, because of Optery.

10 December 2024
Unprompted review
Optery logo

Reply from Optery

Thank you so much for your wonderful feedback! We’re happy to hear that you’re enjoying the results of our efforts. Your satisfaction and newfound sense of ease truly inspire us to continue delivering the best service possible.

If there’s anything else we can assist you with or any additional feedback you’d like to share, please don’t hesitate to reach out.

Rated 5 out of 5 stars

SAFE & SAFER

Great service, often updates and it does what is advertise for.

2 December 2024
Unprompted review
Optery logo

Reply from Optery

Thank you for sharing your feedback! We’re glad to hear that you’re happy with our service and that it’s meeting your expectations. Your satisfaction means a lot to us, and we’ll continue striving to provide the best experience possible.

If you ever have questions or need assistance, feel free to reach out.

Rated 5 out of 5 stars

Thank you, very good experince

Great experience, really helped with getting rid of some unwanted sites

25 November 2024
Unprompted review
Optery logo

Reply from Optery

Thank you for sharing your experience. We’re happy we could assist you in clearing up the unwanted site. If you ever need further help, don’t hesitate to reach out!

Rated 1 out of 5 stars

Not effective

Not effective and expensive

21 November 2024
Unprompted review
Optery logo

Reply from Optery

Thank you for your feedback, and we’re sorry the service didn’t meet your expectations. If you can reach out to support@optery.com, we’d love to review your account to ensure everything is on track. Delays with data brokers or certain profiles can occasionally cause challenges and we can also explore plans that might be a better fit for your needs.

Rated 5 out of 5 stars

Optery has given me my life back.

I have been using OPtery for several months and am pleased with the results.
I tried another removal service, which was less effective than Optery.
I highly recommend the service.

20 November 2024
Unprompted review
Optery logo

Reply from Optery

Thank you for sharing your experience with Optery! We’re so happy to know our service has been effective and made a positive difference for you.

Your satisfaction is our top priority, and we’ll continue working hard to protect your information and deliver even more results. If there’s anything more we can assist you with, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Very in-depth removals

19 November 2024
Unprompted review
Optery logo

Reply from Optery

Thank you for your feedback! We're glad to know you value the depth and detail of our removal process. Your feedback inspires us to continue providing top-notch service. Please feel free to reach out if you need any assistance.

Rated 5 out of 5 stars

Great staff, great service

At first, like most people I guess, I started out with basic service. Then I upgraded to the Ultimate and seems like a good choice. But the best experience was when I changed email address and phone number both Zaira & Amelia (probably different shifts!) were EXCELLENT at "fixing" my login credentials so I could keep on rolling with my account! And so far I'm disappearing from the web so this is a great thing to have!

17 November 2024
Unprompted review
Optery logo

Reply from Optery

Thank you for your feedback! We're so glad to hear you had a great experience with our customer suppot team, and that you're seeing progress with your information being removed. If you need any help in the future, feel free to reach out!

Rated 5 out of 5 stars

Fantastic Service!

I want to express my appreciation for Optery, a service focused on helping users remove personal information from the internet. From the moment I enrolled, I was struck by Optery's effectiveness in locating and eliminating our personal data across various online platforms. The process was simple, and I quickly observed a notable decrease in the sensitive information available about my family online.

What truly impressed me was the overall positive experience we had. The user interface was intuitive, making it easy to navigate. I found it refreshing how accessible the different features were for managing our online presence without any complications.

Another standout aspect was Optery's support system. Whenever I had inquiries, they responded promptly and ensured all my concerns were addressed, even following up afterward! Such dedicated customer service is a rarity and deserves commendation.

In all, my experience with Optery has been overwhelmingly positive from start to finish. Its effectiveness in removing personal information, user-friendly design, and exceptional customer support makes me wholeheartedly recommend this service to anyone looking to improve their online privacy. Thank you, Optery, for making this process so seamless!

1 November 2024
Unprompted review
Optery logo

Reply from Optery

Thank you so much for the wonderful feedback! We’re so happy to hear Optery has helped protect your privacy and that using our platform was a smooth experience for you. It’s great to know our support team was there when you needed them too.

If you ever need anything else, just let us know. Thanks again for choosing Optery and for your recommendation!

Rated 5 out of 5 stars

Great service

Great service, easy to use

28 October 2024
Unprompted review
Optery logo

Reply from Optery

We're so glad to hear that you're happy with our service. Your satisfaction is our top priority. Thank you for choosing Optery!

Don't hesitate to reach out if you have additional questions or feedback.

Rated 5 out of 5 stars

Optery is the best!!

Hello! With some effort and using the links provided by Optery I was able to get my data removed manually myself!

Here is a quote from the Data Broker: "Your request to remove your information from the Intelius website, will be applied to the Public Data displayed on all people search sites owned by PeopleConnect including TruthFinder.com, Intelius.com, Instantcheckmate.com and USSearch.com."

Thanks for the info which allowed me to get this done on my own. Hopefully they won't add my data back!! Just wanted to give Optery props as I would not have been able to get this done without the data supplied by Optery! Fred Gerbig - A happy Optery customer!

18 October 2024
Unprompted review
Optery logo

Reply from Optery

Thank you for sharing your success! We're so glad that the information and links from Optery helped you successfully remove your data from those data brokers. It's always rewarding to hear that our resources empower you to take control of your privacy.

Here at Optery, we continuously monitor data brokers. If your information is ever republished, we'll be on top of it and work towards removing it again. In the meantime, fingers crossed that your data stays removed!

We appreciate you being a happy Optery customer!

Rated 5 out of 5 stars

Did what they said they'd do

Did what they said they'd do. Extremely satisfied.

14 October 2024
Unprompted review
Optery logo

Reply from Optery

Thanks for the great feedback! We're glad to hear that you're extremely satisfied with the service and that we were able to meet your expectations. If you need any further assistance or have additional questions, feel free to reach out.

Rated 5 out of 5 stars

Less spam calls

As soon as i signed on to the service, the work on my provacy began. I stated seeing noticable resluts, notibly less spam phone calls.

30 September 2024
Unprompted review
Optery logo

Reply from Optery

Thank you for sharing your positive experience! It’s great to hear that you noticed fewer spam calls after starting with Optery. Our service works continuously to remove your personal data from data brokers, which can help reduce the amount of unwanted communications, like spam calls. If you need any further assistance or have more questions about the process, feel free to reach out!

Rated 5 out of 5 stars

Great service

Great service, removals were actioned on from day 1. I will continue to be a customer as long as they continue to provide top-notch service.

9 October 2024
Unprompted review
Optery logo

Reply from Optery

Thanks so much for the positive feedback. We're really happy to hear that Optery has been helpful in protecting your privacy and you've seen results from day one. We're committed to providing top-notch service, and your support means a lot to us.

Don't hesitate to reach out if you have additional questions or feedback. Thanks again for choosing Optery!

Rated 3 out of 5 stars

90% good, 10% scam

90% good, 10% scammy. Lots of removals come quickly at first, and then the longer it goes on, the slower they get, the fewer removals move to in-progress, and the fewer successful removals you experience. They are motivated to drag things out for as long as possible to keep collecting your 20 bucks a month for as long as they can. At this rate, I fully expect that final removal will come some time in 2036.

What removals they actually do perform in a timely manner, however, are effective and painless, and they do a decent job of telling you with reports where things stand. They provide links so you can see for yourself that you've been removed. Anecdotally, the number of unsolicited sales and recruiter calls I've received have dropped precipitously in the time I've been using their service. I just wish they didn't slow to a crawl to keep collecting my money every month.

30 September 2024
Unprompted review
Optery logo

Reply from Optery

Thank you for sharing your thoughts and for the positive feedback. We understand your frustration with the slow progress after the initial removals. Data broker removals can be dynamic and sometimes unpredictable. Factors like data broker updates, re-publishing profiles, and the volume of removal requests can influence the pace of removals.

We do our best to keep things moving and provide transparency in reports. Please don't hesitate to reach out if you'd like any specific help or updates in removals.

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