One Call Insurance  Reviews 

The agent (code cl4) was very helpful and understood my questions.

Thanks to AD8 this was easy and quick process thanks again

JC8 was very helpful. Got my query sorted there and then. Quick, efficient and listened and helped. Much appreciated.

Great pleasant friendly member of staff I spoke to LE8 couldn’t help me this time but I already have 1 policy with them and find them a great company to be with but insurances are a mine field when trying to get a great price 👍

One call called me regarding my home insurance policy expiring soon,I had received a quote by post and queried it ,employee Os3 was the person who dealt with me.
Os3 was professional and had a good friendly attitude and made the process easy and managed to re quote with a satisfactory quote which I accepted and purchased.
So a big thank you to Os3 and One Call.

I rang on 18 Aug about the renewal premium, which I wasn't happy with. We were able to come to a renewal premium closer to what I considered reasonable. I couldn't complete the renewal at that time, and asked could I pay the following week. I rang today and spoke to 0S3, I didn't catch her name. She was polite and helpful and we completed the renewal.

I was very happy to speak to a customer service man who was very helpful and sorted out my cover in no time also changing my email address which i find difficult on line

I took a new car insurance policy with you yesterday and had to change the start date on it. I spoke to Georgina who was really helpful and has amended my policy accordingly.
I don’t really like using on line chats but Georgina made it a bit more personal with smiley faces. Thank you so much for all your help.
I would have preferred to have spoken to her on the phone, but that’s not her fault.

My new House Contents Insurance policy was efficiently arranged over the phone.

Excellent service recieved

Agent ILN (i think) dealt with my o/s payment, he was polite courteous & helpful.

Online chat, I am interested in renewing my car insurance on a new vehicle, but was disappointed that the quote includes a £6.00 per month arrangement fee!
There was no offer to reduce this fee, therefore I will obtain alternative quotes, rather than just renewing my policy with One Call

Jack did well explaining what I wanted. JT3

Very courteous staff, a pleasure to work with 5/5

Having compared renewable insurance prices requested a review of quote .Fantastic response as they price matched go compare and I’m happy. The only negative was time waiting for a chat.

Very helpful. WP1

What can I say? Matthew MB3 sorted my renewal swiftly in a friendly and professional manner. Job Done for another year. Very happy lady 😁

Thanks again Matthew.

LC6. Leon, the customer advisor was very helpful, patient, had a can do attitude and very professional.
It was a very painless process.

All sorted by Isabelle S very efficiently and she understood my requirements from my questions.

Very helpful