OFFICE Reviews 

The service from OFFICE has been great, sadly the shoes weren’t the colour I was expecting them to be, but the super simple returns service they have with DPD made it quick and easy to return them and be refunded.

Ordered and then cancelled due to having no stock!

Great selection, friendly staff in store. My only complaint is not being able to part pay for your purchase using a gift card.

Delivery was picked up in a locker. The box was stuffed and broken as it was pushed into the DPD locker. Leaving the shoes slightly crushed while waiting for me to pick up and struggle to retrieve out the locker.

Ease of ordering and quick to notify me when the size of the sandals that I wanted were back in stock.
Also, keeping me informed on my order’s progress.

Issues with delivery. Absolutely terrible customer service

Easy to use site & check out process. Delivery was prompt

Absolutely amazing order was dispatched very quickly and arrived super fast overall very happy.

Not received any update as yet as to when delivery will be

Fabulous from on line ordering to getting delivered to my daughter from Middlesbrough to London thank you

Excellent service

Ordering and navigating the website was easy, I was kept informed of my order and it was packaged well delivered on time. Thank you

Excellent delivery updates and quick delivery ! Thanks

Ordered and received following day! Lovely trainers for my grand daughter going back to school.

Great product, great price and quick delivery.

I have been sent 2 left shoes. The only way to contact the company seemed via chat as couldn't find phone number anywhere. Took two hours for someone to answer and tell me that I need to send item back and pay for the return and they preferred method is through DPD so it is tracked. I spent almost £100 and no shoes and now I'm expected to pay for returning incorrect item. When I asked if they can provide prepaid label so I send it by post received no answer from chat agent.

I placed my order on 23rd July, and it is now the 31st, I still haven't received any shipping information. I’ve emailed customer service, but no one has responded—it’s been a terrible experience. I won't be coming back, and right now, I have no idea where my order is.

Rally awful service I have not received my order for two weeks, the chat function is not working most of the time, the customer service email has responded once to say I would get an email later - nothing has been received. The customer service phone number does not work. I have had to resort to going to my bank for my money back.

Great, always cool trainers in stock.

No issues with the ordering. Just not happy to pay for delivery and returns. Plus, one of the boxes was so squash that it was ripped in so many places. More care when packing expensive shoes.