Oddbox Reviews 

20,470
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,563 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and freshness of the fruit and vegetables, appreciating the wide variety that encourages trying new produce. The service's commitment to reducing food waste is highly valued, offering excellent value for money, with reliable and quiet deliveries often arriving overnight in a safe place. However, some customers noted occasional quality issues, with items sometimes arriving mouldy, rotten, or inedible, and a few also experienced delivery problems like sodden boxes, missed deliveries, or drivers causing disturbances during late-night drop-offs.

What people talk about most

Product

Customers had positive experiences with product, frequently expressing delight with the quality, freshness,... See more

Quality

Customers consistently note positive experiences with quality, often praising the freshness, taste, and... See more

Delivery service

Clients share positive opinions on delivery service, often highlighting its convenience, flexibility, and... See more

Value for money

Users describe positive interactions with value for money, with many reviewers finding it to be excellent... See more

Service

Reviewers highlight positive aspects of service, with many describing it as excellent, reliable, and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love receiving my oddbox every 2wks. I swap thr contents for other options if I do t need what is in my box already and the fruit and veg are the freshest ive ever tasted and so colourful... See more

Rated 5 out of 5 stars

The best food delivery service I've used. The ability to swap items in the box is useful. Also, the ability to say what you don't want is good. That means less waste of unwanted items. Delivery... See more

Rated 5 out of 5 stars

We love getting our regular delivery of fresh fruit and vegetables each week. Always a nice assortment and always very fresh. We also like being offered alternatives if there’s something we don’t like... See more

Rated 5 out of 5 stars

Really enjoying receiving our box of fruit and vegetables each week especially knowing we are helping to rescue good produce grown by hard working farmers. Lovely variety and quality. Would highly r... See more


Company details

  1. Online Food Ordering Service

Written by the company

As much as 2.5 billion tonnes of food are wasted globally every year – which plays a big part in the climate crisis. We’re on a mission to change that, with rescued fruit and veg from hard-working growers as well as plastic-free ingredients and brands that do good for the planet. With fruit, veg and more delivered right to your door, we’re working towards a fairer food system – one where growers are supported and paid fairly, where produce doesn’t have to look ‘perfect’ and, most importantly, a food system where we never waste taste. No more unnecessary air miles or plastic – just delicious food that fights waste with every box.

Good food doing good

Written by the company

You pick your box. We speak to growers.
From surplus spuds to dinky apples, we find out what’s at risk of being wasted. Pick what's in your box each week, add juicy last-minute rescues and shop The Market by Oddbox for staples, refillables and rescued products, delivered alongside your fruit and veg.

Contact info

Join the mission

Fight waste with a delivery of deliciously odd fruit, veg & more.

4.6

Excellent

TrustScore 4.5 out of 5

20K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(20,470)

1,514 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic! 🥦🍎

I've been an Oddbox customer for over three years now. I love how they save so much from going to waste. The quality of the fruit and veg is fantastic, the flavours are more vibrant than most products I get in the shop. The delivery is always excellent and I love how you can pick what's in your box.
I really recommend Oddbox!

13 June 2026
Unprompted review
Rated 5 out of 5 stars

Love the concept

Love the concept
Great getting fruit and veg i wouldn't usually reach for in the shops
Very convenient and great tasty fresh fruit especially
Love the add ons too

13 June 2026
Unprompted review
Rated 1 out of 5 stars

It's a scam

It's a scam. You pay extra for everyday items you can buy in the supermarket. Pay double the price for gala apples, because shops apparently have more than they need!? Just buy 'wonky' fruit and veg in the supermarket!

13 June 2026
Unprompted review
Oddbox logo

Reply from Oddbox

Hi Pippa,

Thank you so much for taking the time to share your feedback. I’m really sorry to hear the box didn't meet your expectations.

We would like to reassure you that our pricing reflects all the logistical efforts and behind-the-scenes costs that go into fulfilling our mission. This includes collaborating closely with our growers to find out what is at risk of going to waste, paying them a competitive price for their crop, and managing the transport, packing, and direct delivery of a varied mix straight to your door. Our fruit and veg may be surplus or look a little wonky, but we always maintain high quality standards to ensure everything arrives farm-fresh.

If it is helpful at all, we will make sure to let you know how much of each item to expect in your box via our Box Contents page. We also have a handy Pick Your Own feature that allows you to swap the produce in your box for alternative items of your own choosing.

Of course, if you find “wonky” and “surplus” fruit and veg for better value elsewhere, we support your decision to shop there.

Best wishes,
The Oddbox Team

Rated 5 out of 5 stars

Great service and tasty food

Great service and tasty food. Sometimes the veggies and fruits are a bit old but I was reimbursed every time.
Love using them as it really makes my diet more diversified.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

High quality fruit and veg, great delivery service.

Box arrives very quietly during the night and is placed safely in our porch. It is carefully packed so none of the contents are bruised or damaged. Contents are always interesting and have led to some delicious experimental meals.
I like that I can swap some of the suggested contents so we always get things that we like and can use. Very little is wasted!

30 May 2026
Unprompted review
Rated 5 out of 5 stars

Good quality , great customer service

The quality of the products is really good , and a wide range to choose from . It has given us the chance to try things we would not usually pick , which has widened our food experience. It’s always a treat to open the box on a Sunday morning.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Great fruit & veg boxes

Oddbox's fruit and vegetable boxes always contain a very good quantity of excellent produce. Some of it is from crops where there's been over-production; some is a bit wonky so would be rejected by most supermarkets. Sometimes that means rather small or rather outsized - or simply wonky - items, but always of good quality and most of what goes into the boxes is from over-production. I always enjoy unpacking the boxes and thinking through how I'll use the produce during the week, and look forward to receiving the next box.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

enjoy using Oddbox because it makes it…

enjoy using Oddbox because it makes it easy to maintain a healthy and balanced diet. I like being able to choose the vegetables I need for my meals and the fruit I use in my smoothies each week. The flexibility means I receive food that I know I will use, which helps reduce waste and makes meal planning more convenient. Having fresh produce delivered to my door saves time and encourages me to eat more fruit and vegetables throughout the week. It’s a simple way to support healthy eating while also helping to reduce food waste.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

As usual odd box contents were great

As usual odd box contents were great, the company is doing a great job of saving unwanted fruit & veg.
Delivery before this on had a small problem with some mushrooms not lasting, delivered on Wed//Thurs but when I came to use them on the Friday they had developed a nasty fuzz. Got in touch with odd box and they refunded the price of the mushrooms no questions asked. Very good customer service

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service from start to finish

"I've been a subscriber for a few months now and I am so pleased! The fruit and veg are consistently fresh, tasty, and wonderfully quirky. I really appreciate the email that comes out each week so I can swap out anything I'm not keen on, which guarantees minimal food waste in our house. It’s a brilliant way to do your bit for the environment."

11 June 2026
Unprompted review
Rated 4 out of 5 stars

Great product, badly packed

The food is really good quality and quantity and I love the ethos. The only problem is whoever packs the boxes puts heavy things like butternut squash on top of soft things like spinach so the soft things get squashed and unusable.

11 June 2026
Unprompted review

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