Oddbox Reviews 

20,479
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,563 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and freshness of the fruit and vegetables, appreciating the wide variety that encourages trying new produce. The service's commitment to reducing food waste is highly valued, offering excellent value for money, with reliable and quiet deliveries often arriving overnight in a safe place. However, some customers noted occasional quality issues, with items sometimes arriving mouldy, rotten, or inedible, and a few also experienced delivery problems like sodden boxes, missed deliveries, or drivers causing disturbances during late-night drop-offs.

What people talk about most

Product

Customers had positive experiences with product, frequently expressing delight with the quality, freshness,... See more

Quality

Customers consistently note positive experiences with quality, often praising the freshness, taste, and... See more

Delivery service

Clients share positive opinions on delivery service, often highlighting its convenience, flexibility, and... See more

Value for money

Users describe positive interactions with value for money, with many reviewers finding it to be excellent... See more

Service

Reviewers highlight positive aspects of service, with many describing it as excellent, reliable, and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love receiving my oddbox every 2wks. I swap thr contents for other options if I do t need what is in my box already and the fruit and veg are the freshest ive ever tasted and so colourful... See more

Rated 5 out of 5 stars

The best food delivery service I've used. The ability to swap items in the box is useful. Also, the ability to say what you don't want is good. That means less waste of unwanted items. Delivery... See more

Rated 5 out of 5 stars

We love getting our regular delivery of fresh fruit and vegetables each week. Always a nice assortment and always very fresh. We also like being offered alternatives if there’s something we don’t like... See more

Rated 5 out of 5 stars

Really enjoying receiving our box of fruit and vegetables each week especially knowing we are helping to rescue good produce grown by hard working farmers. Lovely variety and quality. Would highly r... See more


Company details

  1. Online Food Ordering Service

Written by the company

As much as 2.5 billion tonnes of food are wasted globally every year – which plays a big part in the climate crisis. We’re on a mission to change that, with rescued fruit and veg from hard-working growers as well as plastic-free ingredients and brands that do good for the planet. With fruit, veg and more delivered right to your door, we’re working towards a fairer food system – one where growers are supported and paid fairly, where produce doesn’t have to look ‘perfect’ and, most importantly, a food system where we never waste taste. No more unnecessary air miles or plastic – just delicious food that fights waste with every box.

Good food doing good

Written by the company

You pick your box. We speak to growers.
From surplus spuds to dinky apples, we find out what’s at risk of being wasted. Pick what's in your box each week, add juicy last-minute rescues and shop The Market by Oddbox for staples, refillables and rescued products, delivered alongside your fruit and veg.

Contact info

Join the mission

Fight waste with a delivery of deliciously odd fruit, veg & more.

4.7

Excellent

TrustScore 4.5 out of 5

20K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.7

All reviews

(20,479)

1,521 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great product, badly packed

The food is really good quality and quantity and I love the ethos. The only problem is whoever packs the boxes puts heavy things like butternut squash on top of soft things like spinach so the soft things get squashed and unusable.

11 June 2026
Unprompted review
Rated 1 out of 5 stars

Don’t waste your time or money

Don’t waste your time or money. Two weeks in a row my box was delivered to the wrong address. Am address not even on my street the first time and somewhere unknown the second. It is an absolute scam and a pathetic service

10 June 2026
Unprompted review
Oddbox logo

Reply from Oddbox

Hi Cadster,

Thank you for taking the time to leave this review. We are incredibly sorry to learn about your delivery experiences, two weeks in a row. This is absolutely not the service we aim to provide, and we completely understand your frustration.

We can see that you have already been in touch with our Customer Happiness Team, who have made sure you have been fully compensated for the missing boxes. Please rest assured that we take errors like this very seriously. We have reported this issue as a matter of urgency to our delivery partners and escalated it internally to ensure your delivery route is thoroughly investigated and corrected going forward.

Thank you again for your valuable feedback. If there is anything else we can do to assist you further, please don't hesitate to reply to our team's direct email.

Best wishes,
The Oddbox Team

Rated 5 out of 5 stars

I love odd box

I love odd box. Great selection of veg each week in our veg box. The quality of the veg is top notch too and some of the best looking I’ve seen. All delicious and love the fact you can add other stuff on for a small additional cost. Especially refillables! Box is always delivered with care (even put plastic over it if there’s a slight bit of rain). Love the thought of making a difference and eating the veg that doesn’t make it past ridiculous supermarket standards.

Highly recommend if anyone is looking for a fruit of veg delivery!!

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Its given me a better

Its given me a better. Choice to what I could order and what changes I also wanted delivery first class and sent emails of when my box was delivered and where it is left

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Good variety

Good variety
Reliable and you can change or swap items and add extras if required.
Fresh fruit and veg
Good amount even in small box

8 June 2026
Unprompted review
Rated 4 out of 5 stars

It's a great concept.

It's a great concept.
Wonderful communication and constant ideas/suggestions give it a sense of fun.
I like the 'surprise' element and most of the time I am happy with what is in the box.
A couple of times the fruit/veg have been disappointing but that could happen with shop bought produce.

It is greatly improved now and the swaps and add-ons make it flexible and easy to buy for a week without the need to get to the shops. Which is helpful for an older shopper like me.
Well done Oddbox, you are doing a wonderful job. If only we could find more people with helpful ideas to tackle other waste.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Love this service- quality products

Love this service - you get to choose what products you want, you can easily skip weeks and swap items if needed. Delivery is easy. The quality of the products is really good, better than in my normal supermarket shop. Have been using for a couple of months now and really like it. It’s not cheap but it’s worth it in my opinion.

6 June 2026
Unprompted review

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