Oddbox Reviews 

20,460
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,561 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and variety of the fruit and vegetables, often finding them fresher and lasting longer than supermarket alternatives. Many appreciate the convenience of the delivery service, which is frequently described as reliable and quiet, often arriving overnight without disturbance. People also value the company's mission to reduce food waste, enjoying the opportunity to try new produce and customize their boxes with swaps and add-ons. However, some customers occasionally experienced issues with produce quality, noting items that were rotten, mouldy, or inedible upon arrival or shortly after. A few other people also felt that the delivery service could be problematic, with instances of boxes being left in flooded areas or drivers causing noise disturbances during early morning deliveries.

What people talk about most

Product

Customers had positive experiences with product, frequently expressing delight with the quality, freshness,... See more

Quality

Customers consistently note positive experiences with quality, often praising the freshness, taste, and... See more

Delivery service

Clients share positive opinions on delivery service, often highlighting its convenience, flexibility, and... See more

Value for money

Users describe positive interactions with value for money, with many reviewers finding it to be excellent... See more

Service

Reviewers highlight positive aspects of service, with many describing it as excellent, reliable, and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love receiving my oddbox every 2wks. I swap thr contents for other options if I do t need what is in my box already and the fruit and veg are the freshest ive ever tasted and so colourful... See more

Rated 5 out of 5 stars

The best food delivery service I've used. The ability to swap items in the box is useful. Also, the ability to say what you don't want is good. That means less waste of unwanted items. Delivery... See more

Rated 5 out of 5 stars

We love getting our regular delivery of fresh fruit and vegetables each week. Always a nice assortment and always very fresh. We also like being offered alternatives if there’s something we don’t like... See more

Rated 5 out of 5 stars

Really enjoying receiving our box of fruit and vegetables each week especially knowing we are helping to rescue good produce grown by hard working farmers. Lovely variety and quality. Would highly r... See more


Company details

  1. Online Food Ordering Service

Written by the company

As much as 2.5 billion tonnes of food are wasted globally every year – which plays a big part in the climate crisis. We’re on a mission to change that, with rescued fruit and veg from hard-working growers as well as plastic-free ingredients and brands that do good for the planet. With fruit, veg and more delivered right to your door, we’re working towards a fairer food system – one where growers are supported and paid fairly, where produce doesn’t have to look ‘perfect’ and, most importantly, a food system where we never waste taste. No more unnecessary air miles or plastic – just delicious food that fights waste with every box.

Good food doing good

Written by the company

You pick your box. We speak to growers.
From surplus spuds to dinky apples, we find out what’s at risk of being wasted. Pick what's in your box each week, add juicy last-minute rescues and shop The Market by Oddbox for staples, refillables and rescued products, delivered alongside your fruit and veg.

Contact info

Join the mission

Fight waste with a delivery of deliciously odd fruit, veg & more.

4.7

Excellent

TrustScore 4.5 out of 5

20K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.7

All reviews

(20,460)

1,500 reviews in the last 12 months

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Rated 5 out of 5 stars

Isn't Oddbox great

Isn't Oddbox great, I love their commitment to providing good wonky food and an excellent delivery service to their customers, as well as an their enthusiastic team who will answer any quiery. Been with them for a couple of years now and am always delighted that I can get some priducts not always easily available. Yes sometimes a wonky veg might not work out but that is a rarity, I am very pleased with what I recieve. And there is the market too! A range of quality expanding products which do make a difference, you can taste it!

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and quality of items

Excellent service and quality of items. Usually a good selection of fruit and veg which you can swop about if some items in the box you don't fancy that delivery. There are also other fruits and veg that you can add to your box for an extra charge. I always look forward to my box which is delivered overnight to my safe place.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Love the concept of saving food.

Love the concept of saving food from land fill. The quality of the fruit and veg is generally very good. I like to be able to swap to something of our choice, there is option of buying add ons, which is very tempting.
The website is easy to use and they are very easy to contact if needed.
You can pick the size of box also the frequency of deliveries. I would highly recommend.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Best fruit and veg delivered to my door

Brilliant fruit and veg delivery service. Delivered overnight, ours has come between 10pm and 3am but has never disturbed us. The quality and variety of fruit and veg is better than any of the local supermarkets. You can swap out anything you don't like for one of about 10 alternatives. We have never been stuck with anything we didn't like. On the other hand it has offered things we had never tried before e.g. celeriac which is now a staple in our house. When I have contacted customer service, they have always replied promptly, politely and have solved my issue straight away. Usually I have not quite understood something, not their fault, entirely mine!

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic! 🥦🍎

I've been an Oddbox customer for over three years now. I love how they save so much from going to waste. The quality of the fruit and veg is fantastic, the flavours are more vibrant than most products I get in the shop. The delivery is always excellent and I love how you can pick what's in your box.
I really recommend Oddbox!

13 June 2026
Unprompted review
Rated 5 out of 5 stars

Love the concept

Love the concept
Great getting fruit and veg i wouldn't usually reach for in the shops
Very convenient and great tasty fresh fruit especially
Love the add ons too

13 June 2026
Unprompted review
Rated 1 out of 5 stars

It's a scam

It's a scam. You pay extra for everyday items you can buy in the supermarket. Pay double the price for gala apples, because shops apparently have more than they need!? Just buy 'wonky' fruit and veg in the supermarket!

13 June 2026
Unprompted review
Oddbox logo

Reply from Oddbox

Hi Pippa,

Thank you so much for taking the time to share your feedback. I’m really sorry to hear the box didn't meet your expectations.

We would like to reassure you that our pricing reflects all the logistical efforts and behind-the-scenes costs that go into fulfilling our mission. This includes collaborating closely with our growers to find out what is at risk of going to waste, paying them a competitive price for their crop, and managing the transport, packing, and direct delivery of a varied mix straight to your door. Our fruit and veg may be surplus or look a little wonky, but we always maintain high quality standards to ensure everything arrives farm-fresh.

If it is helpful at all, we will make sure to let you know how much of each item to expect in your box via our Box Contents page. We also have a handy Pick Your Own feature that allows you to swap the produce in your box for alternative items of your own choosing.

Of course, if you find “wonky” and “surplus” fruit and veg for better value elsewhere, we support your decision to shop there.

Best wishes,
The Oddbox Team

Rated 5 out of 5 stars

Great service and tasty food

Great service and tasty food. Sometimes the veggies and fruits are a bit old but I was reimbursed every time.
Love using them as it really makes my diet more diversified.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

High quality fruit and veg, great delivery service.

Box arrives very quietly during the night and is placed safely in our porch. It is carefully packed so none of the contents are bruised or damaged. Contents are always interesting and have led to some delicious experimental meals.
I like that I can swap some of the suggested contents so we always get things that we like and can use. Very little is wasted!

30 May 2026
Unprompted review
Rated 5 out of 5 stars

Good quality , great customer service

The quality of the products is really good , and a wide range to choose from . It has given us the chance to try things we would not usually pick , which has widened our food experience. It’s always a treat to open the box on a Sunday morning.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Great fruit & veg boxes

Oddbox's fruit and vegetable boxes always contain a very good quantity of excellent produce. Some of it is from crops where there's been over-production; some is a bit wonky so would be rejected by most supermarkets. Sometimes that means rather small or rather outsized - or simply wonky - items, but always of good quality and most of what goes into the boxes is from over-production. I always enjoy unpacking the boxes and thinking through how I'll use the produce during the week, and look forward to receiving the next box.

12 June 2026
Unprompted review

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