Ocean Estate Agents Reviews 

5,568
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 749 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, often highlighting individuals who go above and beyond to assist them. Many people also highlight the efficient and smooth processes, noting that the company excels at keeping them informed and providing timely responses, making complex situations feel straightforward and well-managed. However, some people mentioned experiencing unprofessional or unhelpful communication, with one reviewer noting an abrupt receptionist and others finding certain responses crass or lacking proactivity in managing their process.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

Service

People report positive experiences with service, with many reviewers expressing satisfaction with the support... See more

Customer service

Users describe positive interactions with customer service, highlighting that agents are friendly,... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and... See more

User experience

Customers had positive experiences with user experience, finding the process easy, straightforward, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We started to sell March 2025, Although sold. For personal reasons, had to withdraw the house from sale. Ocean. So understanding. Placed on the market again this March. Chris and the two Me... See more

Rated 5 out of 5 stars

Paul Delaney and his team at Ocean Portishead deserve an award. I felt in safe hands from day one with Paul and and his team and was seriously impressed with everyone I spoke to. The technology and... See more

Rated 5 out of 5 stars

I’d like to thank our Estate Agent Sam he went above and beyond his job,he very professional and thorough and steered us through every step of the way from selling and buying,I’m going to miss our ca... See more

Rated 5 out of 5 stars

Lisa Lewis and Elizabeth Georgiou are worth their weight in gold! Ocean got us a fantastic over asking price for our property and kept a pair of very stressed (and I’m sure at times, rather... See more


Company details

  1. Real Estate Agents
  2. Apartment Rental Agency
  3. Condominium Rental Agency
  4. Conveyancer
  5. Mortgage Broker
  6. Property Management Company

Written by the company

Ocean Estate Agents have been selling Bristol and North Somerset homes of all shapes and sizes – large and small, grand ¬and modest, smart and not so smart… for all kinds of people since 1984. Founder Paul Harris started the business over 40 years ago with Ocean Bishopston on Gloucester Road, and there are now 12 local offices across the city including one in Portishead and Weston super Mare. Their ethos is very much ‘people before property’, with the emphasis on looking after the individuals and families buying or selling their homes, to make what is often a challenging experience, as worry-free as possible. Ocean’s teams, reflect the culturally rich communities of this wonderful city, spanning a diverse mix of ages and backgrounds from across Bristol. It is also very much a family business. Many of the team have grown up and started their own families whilst working for Ocean – they even have some second generation ‘Oceaners’ now working for the company.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(5,568)

751 reviews in the last 12 months

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Rated 5 out of 5 stars

A huge thank you to Luigi Lattuca

A huge thank you to Luigi Lattuca, who has been absolutely brilliant throughout our whole mortgage process.

Luigi was initially recommended to us by a colleague. It was really important to us to find an adviser who genuinely cared and had our best interests at heart. Luigi is exactly that. He’s been incredibly helpful and a pleasure to work with from start to finish.

We really appreciate all the work he’s done for us and couldn’t recommend him enough.

Thanks again Luigi, see you when we remortgage!

29 July 2026
Unprompted review
Rated 5 out of 5 stars

House Sale

The team at Ocean (Downend) were very professional and efficient. Lisa was quick to respond to our questions and ensured that our house sale went through smoothly and quickly. Thank you very much for your support. Would highly recommend.

28 July 2026
Unprompted review
Rated 5 out of 5 stars

10 out of 10

10 out of 10
Fast,i mean realy fast considering all thats involved.Its the third house purchase/sale we've done over the years and this by far was the easiest.

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Both the Sales team and the Solicitors did a very good job. Stefano found a buyer for our house and it sold within a week. Everyone was very helpful whenever we popped in. The Conveyancing team also worked very hard to get everything to go through. Olivia in particular always made time to speak to us and keep us up to date with how things were going.

1 July 2026
Rated 5 out of 5 stars

Excellent service and good care

Excellent service and prompt response to our questions. They maintained the chain below us even after the chain above us collapsed after 8 months of us putting the offer in.

25 June 2026
Rated 5 out of 5 stars

Would highly recommend Ocean Estate Agents

I can't recommend Ocean highly enough. The whole team, from putting our house on the market through to completion, were outstanding and demonstrated the highest level of professionalism throughout.
Sam, Emma and Sadie-Mae in the Shirehampton office kept us informed every step of the way, making what could have been a stressful process feel straightforward and well managed. Stephanie and Ella on the legal side were quick, efficient and proactive, ensuring the entire process was seamless from start to finish. Thank you to everyone involved for making our house sale such a positive experience. I wouldn't hesitate to recommend Ocean to anyone looking to buy or sell a property.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend Linda Cox and team to everyone!

Linda Cox and team were incredible as solicitors on our house sale and purchase (even though we didn't used Ocean as agents for either). We always trusted Linda to be completely on it, she was so communicative we never had to ask for an update as she always provided. Thanks for making it a smooth process to completion!

24 July 2026
Rated 5 out of 5 stars

Ocean made selling our home genuine

Ocean made selling our home genuinely easy and stress‑free.
We put the house on the market on Saturday and received offers in less than a week. The agents were professional, polite, and always provided a full 24‑hour notice before any viewing, which made the whole process feel organised and respectful.

Once we accepted an offer, everything moved smoothly. Within a couple of months it was all sorted. As expected with a 1970s property, there were a few bits of paperwork and outdated permit plans to deal with, but nothing ever felt overwhelming.

Communication with the lawyer was excellent, quick, consistent, and very attentive. We were kept updated on every small change and every question we had was answered clearly, which gave us real peace of mind throughout the process.

Overall, highly recommend Ocean Estates if you want to sell your home quickly, easily, and with minimal stress.

20 July 2026
Rated 5 out of 5 stars

Always a pleasure to deal with Will on…

Always a pleasure to deal with Will on the lettings side of Ocean. Over the years his knowledge of the rental market and the legalities for landlords is second to none.
I’d highly recommend Ocean for letting not only if you’re a landlord but also as a tenant.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Really impressed with the service I've received so far with Ocean. Claire has been great she is really friendly and professional and quick to respond to my emails.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

I had a pleasant experience with Ocean

I had a pleasant experience with Ocean. They were very responsive and helpful throughout the process. They also helped a lot with the communication with the solicitors both mine and the seller's. Both Jenny Green and Jenny Hill were great.

21 July 2026

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