Paul Meakin Estate Agent Reviews 567

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, making interactions pleasant and productive. Many people highlight the outstanding customer service, noting the team's ability to provide support, clear communication, and a stress-free experience throughout various processes. Reviewers frequently mention the efficiency of the service provided, with many appreciating the prompt responses and the smooth handling of any issues or concerns. The company is often described as going above and beyond to ensure customer satisfaction, making people feel valued and well-informed at every step.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the helpfulness and... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the staff for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently received news that our landlord wanted possession of his property after a year and 5 months. As a family with two young kids this was not the ideal scenario we’d hope for.However, Alliso... See more

Company replied

Rated 5 out of 5 stars

Paul Meakin have been fantastic. Whenever we need anything fixing or updating they are always straight on the case. From the lettings agents Allison and Amy to the engineers and handymen Bob, John a... See more

Rated 5 out of 5 stars

Myself and my partner have just purchased our first home through Paul Meakin. We couldn't be happier with the service they provided. Niam showed us the property first and we were so impressed with the... See more

Company replied

Rated 5 out of 5 stars

I’ve used Paul Meakin for many years now for full management of my property. They combine a professional service with a personal approach to me as a landlord. I am confident that they will keep watc... See more

Company replied


Company details

  1. Real Estate Agents
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

Written by the company

We sell, let and manage properties in the Croydon and surrounding areas, we offer bespoke marketing packages and have been providing a quality service since 1973. As an independent, family run business, we pride ourselves on going the extra mile for all our clients. We aim to give you an innovative experience and you can be assured that with our established reputation as a marketing leading Estate Agent, we deliver a service that is personal and professional whether you are buying, selling, or letting. Our team of dedicated and knowledgeable staff are here to guide you through your property journey. We are open 7 days a week across our branches which sets us apart from our competitors.


Contact info

5.0

Excellent

TrustScore 5 out of 5

567 reviews

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Rated 5 out of 5 stars

Paul Meakin Lettings Department

Paul Meakin Lettings Department have looked after me and my tenancy in two properties now; consecutively since 2012. I have always received first class service from them; especially manager Allison Banks and Aimee Taylor. In my experience, both these lovely ladies are highly efficient and have always been quick to act with addressing any issues and getting them satisfactorily resolved! They act with sincere care, understanding and integrity with their clients in all areas. I have been very happy with the services provided by Paul Meakin and I highly recommend!

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Estate Agents

Paul Meakin have been fantastic. Whenever we need anything fixing or updating they are always straight on the case. From the lettings agents Allison and Amy to the engineers and handymen Bob, John and Mick, the staff are friendly, experienced and helpful.
Danni, Nev and Piper the Pigeon.

18 April 2026
Unprompted review
Rated 5 out of 5 stars

I have been using Paul Meakin Estate…

I have been using Paul Meakin Estate Agents now for more than 10 years, Alison and her team look after the letting of my property dealing with the many issues that i have had. If you are looking for a local friendly independant estate agent then look no further........

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Staff

We recently received news that our landlord wanted possession of his property after a year and 5 months. As a family with two young kids this was not the ideal scenario we’d hope for.However, Allison and Aimee ensured that we felt supported during this period and also made sure we received all relevant communication in a timely/professional manner. Paul Meakin as a company is by far one of the best agents we’ve dealt with in our renting history. Thank you Allison,Aimee and the lettings team for always ensuring we felt valued as tenants. We cannot recommend enough. Amazing staff.

2 April 2026
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your review and valued business the team will be delighted with your comments

Rated 5 out of 5 stars

Just Excellent

I've always found Paul Meakins exceptionally polite and helpful in every situation. Both Aimee and Allison are brilliant to speak with on any issues or concerns. They are always quick to respond to questions and just treat people with the up most respect. They put you at ease and reassure you through any complexities or issues. Really great and would recommend.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Consistently good service

We have been using Paul Meakin for three years as the agent to manage a property in Sanderstead and the service has been consistently good. Communication with ourselves and the tenant when occasional issues have cropped up have also been very good.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

I’ve used Paul Meakin for many years…

I’ve used Paul Meakin for many years now for full management of my property. They combine a professional service with a personal approach to me as a landlord. I am confident that they will keep watch on my property, respond quickly to any concerns the tenant has and keep me fully informed. I can wholeheartedly recommend them.

2 April 2026
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your review and valued buisiness over the years

Rated 5 out of 5 stars

Tenant review

I am a tenant here for nearly 15 years. I feel secure and supported as a tenant and the quality of the service is excellent.

1 April 2026
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your review the team will be delighted with your comments.

Rated 5 out of 5 stars

Great Estate Agent

Great Estate Agent, understood the property I was looking for and the whole process was seamless! They really care and are available for you.

1 October 2025
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your review and valued business

Rated 5 out of 5 stars

Very happy with Paul Meakin Estate Agents

I have been their tenant for 13 months now and it’s been really good.

They are respectful, friendly, approachable,professional , prompt , accessible and caring.

One of the staff members I have received more customer services from so far is Aimee Taylor. She is outstanding and she has been excellent in her customer services to me. She is very respectful, very friendly , very approachable , very professional , very prompt , easily accessible and very caring.

I am happy and comfortable having them as my estate agent.I highly recommend them to all.

1 April 2026
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your review the team and Aimee will be delighted with your comments.

Rated 5 out of 5 stars

Excellent Letting Agents

Paul Meakin is an excellent letting agent. Communication is effective, agents are friendly and any issues with the property I rent are sorted swiftly. Would highly recommend.

1 April 2026
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your valued business and review the team will be delighted

Rated 5 out of 5 stars

Our business relation

Our business relation, experience, now spanning four years, has been very pleasant as we are working with honest and very good-natured people. They have always responded to our requests promptly and without creating problems, always helping to resolve what is truly necessary. The staff is quite competent, especially our agent Aimee Taylor.

1 April 2026
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your review Aimee will be delighted with your comments

Rated 5 out of 5 stars

I’ve had a great experience with Paul…

I’ve had a great experience with Paul Meakin agents. A special thank you to Aimee and Allison, who have always been incredibly friendly, professional, and helpful whenever I’ve contacted them. They respond promptly, provide clear information, and make the whole process feel smooth and stress free.

It’s reassuring to deal with a team that is approachable and genuinely willing to help. Aimee and Allison consistently go the extra mile to ensure any questions or concerns are handled efficiently. I really appreciate their excellent customer service and would happily recommend Paul Meakin to others.

6 March 2026
Unprompted review
Paul Meakin Estate Agent logo

Reply from Paul Meakin Estate Agent

Thank you for your review the team will be delighted with your comments.

Rated 5 out of 5 stars

I have been with Paul Meakin for 2…

I have been with Paul Meakin for 2 properties now..Allison goes above and beyond to help with anything that needs to be done. Never had any problems with 2 properties i have rented from Paul Meakin! Staff are amazing

1 April 2026
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your review and valued business

Rated 5 out of 5 stars

Landlords Dream

Allison and Aimee look after my property like it is there own . Cannot speak highly enough of the whole Paul Meakin Team.

31 March 2026
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your valued business and review

Rated 5 out of 5 stars

EXCELLENT

EXCELLENT. The staff are professional, approachable, willing to help in any way. They offered really helpful and useful advice in all manner of situations that occurred during my dealings with them. Having dealt with other estate agents in the pursuit of a new property, their failings simply highlighted how good Paul Meakin are and they should be proud of the job they do. Thank you.

28 January 2026
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you both for your kinds words, it was a pleasure to work with you

Rated 5 out of 5 stars

I feel confident that the staff at Paul…

I feel confident that the staff at Paul Meakin do a professional job and look after both landlord and tenant. I would not hesitate in recommending their services.

19 December 2025
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your valued business and review

Rated 5 out of 5 stars

Thank you to Paul Meakin's Team!

A big thank you to Paul Meakin's Team!

My partner and I are thrilled to share that we just bought our first home with the help of Paul Meakin! We couldn’t be happier with the amazing service we received. Niam was fantastic; he showed us the property and made us feel right at home with his friendly approach and thoughtful details about the house. The whole team at Paul Meakin was great with communication, making the entire buying journey so easy and stress-free. We’re truly grateful for all their support!

Keep up the awesome work at Paul Meakin!!

1 August 2025
Unprompted review
Paul Meakin Estate Agent logo

Reply from Paul Meakin Estate Agent

Thank you for your valued business review the sales team will be delighted with your comments.

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