North West Pharmacy make the whole process easy. a website that is user friendly. It's not like going to the neighborhood Pharmacy and getting your prescription next day, but the price makes up for... See more
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NorthWestPharmacy.com Call Center, Langley Mall (Canada Post), PO Box 56056, V3A 5N8 , Langley, British Columbia, Canada
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Your associates are friendly and professional and informative. This helps me understand my purchase and when it is coming. It Xarelto and helps save me some money. You live up to your expectations. JM

Reply from NorthWestPharmacy.com
This is a very reputable company, they've always answered my questions promptly, meds are shipped quickly and they have fair prices, less than half what I would pay in the U.S. I have full confidence in them and will continue to order certain meds from them that are not covered by my insurance in the U.S.

Reply from NorthWestPharmacy.com
The representative are very polite and knowledgeable The medication delivery is always on time Very satisfied with your service Price is good too.

Reply from NorthWestPharmacy.com
It is so easy to order and add a reminder.

Reply from NorthWestPharmacy.com
Easy to work with and very speedy delivery.

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Reply from NorthWestPharmacy.com
Reordering was easy. Getting a new script from my doctor was the last step. The office sent the info to NW Pharmacy. I was notified by the pharmacy when my script was received and the projected date I should receive my drug. It arrived within two days of when it was projected to arrive. It was well packaged and intact. It was a hot day so I was glad I was home when the mail arrived so I could get it out of the heat. Some drugs are heat sensitive. The packaging invoice only included the drug price not the full cost of my order. The price is still cheaper than I would pay at another pharmacy.

Reply from NorthWestPharmacy.com
Best Pricing, Best Customer Service, Best pharmacy. That’s Northwest Pharmacy!

Reply from NorthWestPharmacy.com
don't understand ... with tariffs reduced ... the price was still very high!

Reply from NorthWestPharmacy.com
Ordering is somewhat seamless, especially if refills are already available. Pricing has increased since the tariff saga, which has logic behind the cost.
My complaint is the name of the ordering physician is incorrect. My internist retired and the new one sent the prescription. Yet, a doctor's name appears on my prescription that is NOT the ordering physician. This concerns me. I will call NorthWest directly.

Reply from NorthWestPharmacy.com
Professionalism. Always reliable.
I want to thank Ivory, of the International Dept. who has been a wonderful person always helpful

Reply from NorthWestPharmacy.com
Anytime I call to get help or information. Everywhere is always very nice and understanding with information that’s necessary.. I hope prices stay affordable since I continually buy Flovent for my cats asthma. Thank you, everyone

Reply from NorthWestPharmacy.com
I've been a Northwest Pharmacy customer for almost 20 years as the U.S. prices are way too expensive. They ship very quickly. Always a great customer experience for me!

Reply from NorthWestPharmacy.com
Northwest Pharmacy has provided me with Flecainide for several years. It is very easy to order from Northwest and order is delivered on time. I highly recommend Northwest Pharmacy for your prescriptions.

Reply from NorthWestPharmacy.com
The staff is friendly. The medications are delivered in a timely manner, and always dispensed correctly. I need one medication that's BRAND and it's so much cheaper than any place else, by thousands and thousands of dollars each month.

Reply from NorthWestPharmacy.com
I always have great service from Northwest Pharmacy. They have excellent pricing and keep you informed on the progress of your order.

Reply from NorthWestPharmacy.com

Reply from NorthWestPharmacy.com
The customer service is just fantastic. Very informative, courtious, helpful and knowledgable. The pricing is very good also. Ordering my scripts is so easy and simple I love it.

Reply from NorthWestPharmacy.com
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