NorthWestPharmacy.com Reviews 

14,511
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 846 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, making the entire process of ordering medication easy and efficient. Many highlight the significant cost savings compared to US prices, with some medications being thousands of dollars cheaper. The staff is frequently described as friendly, helpful, professional, and knowledgeable, providing top-notch customer service and clear communication. Orders are processed quickly and accurately, with timely deliveries and updates on their status, ensuring a smooth experience from start to finish. However, some customers also noted issues such as being charged more than the advertised website price or receiving an off-brand equivalent when expecting a name brand. There were also mentions of price increases due to tariffs and occasional difficulties with prescription refills or incorrect ordering physician names.

What people talk about most

Price

Users describe positive interactions with price, frequently highlighting significant cost savings compared to... See more

Service

Reviewers express high satisfaction with the service, consistently describing it as excellent, efficient, and... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of online ordering and... See more

Customer service

Consumers find customer service to be positive, with many reviewers consistently praising the helpfulness,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

North West Pharmacy make the whole process easy. a website that is user friendly. It's not like going to the neighborhood Pharmacy and getting your prescription next day, but the price makes up for... See more

Company replied

Rated 5 out of 5 stars

My doctor recommended that I use Northwest Pharmacy several years ago, because prices on one of my medication’s was too high in the United States. I have been ordering that medicine from Northwest Pha... See more

Rated 5 out of 5 stars

The staff is friendly. The medications are delivered in a timely manner, and always dispensed correctly. I need one medication that's BRAND and it's so much cheaper than any place else, by thousands a... See more

Company replied

Rated 5 out of 5 stars

It has always been easy placing order, the staff are friendly and helpful. NorthWest stands by you with late or lost orders. Price is reasonable. Overall service is excellent.

Company replied


Company details

  1. Pharmacy
  2. Drug Store
  3. Online Pharmacy
  4. Online Prescription Medication Vendor
  5. Veterinary Pharmacy
  6. Wholesale Drugstore

About NorthWestPharmacy.com

Written by the company

After filling more than four million prescriptions, we are the world's most reviewed and independently five-star rated online pharmacy with over 480,000 real customer reviews through Shopper Approved and a stellar TrustScore. We're certified by CIPA & IPABC and every purchase from us is guaranteed by one of the most trusted names in online security, the Norton Shopping Guarantee. Say goodbye to high drug prices. Our customer experience is synonymous with savings, safety and service.

Contact info

4.8

Excellent

TrustScore 5 out of 5

15K reviews

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4.8

All reviews

(14,511)

804 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend

Highly recommend! They are very thorough and my order always comes as promised. Once it did not and they replaced it free of charge.

17 June 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Eric,

Thank you for sharing your experience with us. We look forward to serving you in the future.

The NorthWestPharmacy.com

Rated 5 out of 5 stars

Quick and complete service with no…

Quick and complete service with no issues

17 June 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Mary Jo,

Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Fast delivery and easy to order

17 June 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dera Marina,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Medications are affordable

Prices are much more reasonable than in the U.S. You can call and reach a live person who actually wants to help. I've been using them intermittently for about ten years and have never had a negative experience.

16 April 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Jeanne,

We are happy to hear of your positive experience. We appreciate your business and are eager to be of service to you in the future.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

The System Works Flawlessly

The agents handling my order took care of the order without a hitch. Order was placed and I received it in a reasonable amount of time. I like their system that keeps my check on file and withdraws from my checking account without me having to go through a payment process everytime I place an order.

16 June 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Roger,

Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

I greatly appreciate the service you…

I greatly appreciate the service you offer. US pharmaceutical prices are frequently ridiculous. NW Pharmacy offers an affordable alternative. Ordering is easy, and shipping is timely.

16 January 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Phil,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Cat's inhaler

If you have questions , the staff is very knowledgeable and friendly. We love the price of our cat's inhaler we purchase from NorthWest. We would not be able to afford to give him his medicine if it wasn't for NorthWest.

16 June 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Jolene,

Your input is greatly valued. We appreciate your business and are grateful to be a part of your cat's healthcare plan.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Talking to a live person who tried to…

Talking to a live person who tried to fulfill my needs

16 April 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear DeWitt,

Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Great experience

It’s easy to order and, if there is a delay, I am notified with details. Always pleasant interactions with personnel.

21 April 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear SyndiLou,

Thank you for sharing your experience with us. We look forward to serving you in the future.

The NorthWestPharmacy.com

Rated 5 out of 5 stars

My cat's asthma inhaler…

I purchase my cat's asthma inhaler cartridges through this website. The website is very user friendly and the prices are great! Much lower than what I pay in the U.S.

15 June 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Nadine,

Thank you for sharing your feedback with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Easy, accurate, good customer service

I was able to order medication for a lower price on the website. The process was easy and didn't take a lot of time. The order was filled accurately and the company gave me updates on the timeline of the order.

10 May 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Susan,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

I found Northwest Pharmacy when I was…

I found Northwest Pharmacy when I was looking for asthma medication for my cat months ago..... I called them up and they were very helpful in helping me make my decision. They contacted my vet made all the arrangements and they made the process very easy for me...... I started ordering medication's for myself from them also..... they are very customer oriented, honest, reputable, their prices are unbelievable and my medication's are shipped in a timely fashion... I would highly recommend NorthWest Pharmacy for both your medication's for yourself and your animals if needed....

14 June 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Linda,

Thank you for sharing your experience. We’re happy to hear that our service, pricing, and support have been helpful for both your pet’s needs and your own. We appreciate your confidence in us and your recommendation.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Services were handled quickly

Services were handled quickly. When I had international delivery issues your pharmacy resent medication without issue. Very helpful when I called. I don’t use the medication anymore but will use your pharmacy if the need comes up.

14 June 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Thank you for sharing your experience with us. We look forward to serving you in the future whenever possible.

The NorthWestPharmacy.com

Rated 5 out of 5 stars

My Cat's Pharmacy

I have had a uses Northwest pharmacy for a while now to get asthma inhalers for my cat. They have been great to work with. From my first experience calling to get setup for deliveries, to the straight-forward renewal process, they are very easy to deal with.

12 April 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear A Wolf,

Your input is greatly valued. We appreciate your business and are grateful to be a part of your cat's healthcare plan.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

This pharmacy ships your pets…inhaler medication

This pharmacy ships your pets medication quickly and the price is also so much cheaper than where i live. I highly recommend this pharmacy for all your needs!!!

25 October 2025
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Louise,

We are grateful for your feedback and appreciate you taking the time to leave such kind words.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

simple made easy,

simple made easy,

11 June 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Joy,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Clear guidelines and good prices.

Clear guidelines and good prices.

1 March 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Bethany,

Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

I love this place

Their prices are amazing and it only takes about a week to get your medicine from them. I've used them for several different prescriptions that were very expensive in the US.

10 June 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Mary Jo,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Your associates are friendly and…

Your associates are friendly and professional and informative. This helps me understand my purchase and when it is coming. It Xarelto and helps save me some money. You live up to your expectations. JM

13 May 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Joseph,

We are grateful for your feedback and appreciate you taking the time to leave such kind words.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

This is a very reputable company

This is a very reputable company, they've always answered my questions promptly, meds are shipped quickly and they have fair prices, less than half what I would pay in the U.S. I have full confidence in them and will continue to order certain meds from them that are not covered by my insurance in the U.S.

9 June 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Doug,

Your input is greatly valued. We appreciate your business and are grateful to be a part of your healthcare plan.

The NorthWestPharmacy.com Team

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