NorthWestPharmacy.com Reviews 

14,514
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 826 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, finding the ordering process easy, efficient, and timely for their prescriptions, with prompt fulfillment and reliable delivery. Many highlight the significant cost savings compared to US prices, making essential medications affordable and accessible. The staff and customer service are frequently commended for being friendly, helpful, professional, and providing top-notch assistance, often going to great lengths to ensure customer satisfaction. However, some customers noted that pricing has increased, specifically mentioning tariffs as the reason for these higher costs.

What people talk about most

Price

Reviewers highlight positive aspects of price, consistently praising the reasonable and low costs for... See more

Service

Customers had positive experiences with service, often describing it as excellent, efficient, and... See more

Order

Consumers find the ordering process to be positive, highlighting its ease and efficiency from initial... See more

Customer service

Reviewers consistently express satisfaction with customer service, highlighting their helpfulness, quick... See more

Staff

Clients share positive opinions on staff, consistently describing them as professional, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

North West Pharmacy make the whole process easy. a website that is user friendly. It's not like going to the neighborhood Pharmacy and getting your prescription next day, but the price makes up for... See more

Company replied

Rated 5 out of 5 stars

The staff is friendly. The medications are delivered in a timely manner, and always dispensed correctly. I need one medication that's BRAND and it's so much cheaper than any place else, by thousands a... See more

Company replied

Rated 5 out of 5 stars

My doctor recommended that I use Northwest Pharmacy several years ago, because prices on one of my medication’s was too high in the United States. I have been ordering that medicine from Northwest Pha... See more

Company replied

Rated 5 out of 5 stars

Northwest has always been prompt when filling my prescriptions at a remarkably reasonable price, especially considering the situation down here in the U.S. Staff is consistently professional and clea... See more

Company replied


Company details

  1. Pharmacy
  2. Drug Store
  3. Online Pharmacy
  4. Online Prescription Medication Vendor
  5. Veterinary Pharmacy
  6. Wholesale Drugstore

About NorthWestPharmacy.com

Written by the company

After filling more than four million prescriptions, we are the world's most reviewed and independently five-star rated online pharmacy with over 480,000 real customer reviews through Shopper Approved and a stellar TrustScore. We're certified by CIPA & IPABC and every purchase from us is guaranteed by one of the most trusted names in online security, the Norton Shopping Guarantee. Say goodbye to high drug prices. Our customer experience is synonymous with savings, safety and service.

Contact info

4.8

Excellent

TrustScore 5 out of 5

15K reviews

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4.8

All reviews

(14,514)

807 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional from ordering to…

Very professional from ordering to delivery. With all the tariffs etc, the delivery was quicker than anticipated. I will continue with NW Pharmacy with trust and gratitude.

27 May 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Deanne,

Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Always reliable

Always reliable, always helpful, and prices are affordable.

9 February 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Jodi,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Price,Service

20 April 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Long Time NorthWest Pharmacy Customers

Our family has used NorthWest Pharmacy for many years. Their customer service is top notch. I can always be assured that our order will arrive in a timely fashion and will be of the highest quality.

28 February 2026
Unprompted review
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Reply from NorthWestPharmacy.com

Dear Nancy,

We are grateful for your feedback and appreciate you taking the time to leave such kind words.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

I have been doing business for over 16…

I have been doing business for over 16 years and have never had any problems. The meds i order are the same meds that I were getting in the United States but are a lot cheaper. Very nice people that really care about their customers.

25 May 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear William,

We are grateful for your kind words. It was our pleasure to serve you as we anticipate the opportunity to do so in the future.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

I received my meds in a timely matter…

I received my meds in a timely matter considering the distance. No issues with the trelegy ellipta. The cost was the factor for my buying from NorthWestPharmacy

18 May 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Frank,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

A truly upright and responsive service.

They are always as helpful as they can be, reliable and honest. I can't think of a thing I would want them to do differently.

11 May 2026
Unprompted review
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Reply from NorthWestPharmacy.com

Dear Madeline,

We are grateful for your feedback and appreciate you taking the time to leave such kind words.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

excellent Pharmacy

I have been using this Pharmacy for a few years for my cat's asthma medication. They are fairly priced, efficient, professional and have excellent customer support. I highly recommend them.

Sari Reis

22 May 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Sari,

Thank you for sharing your experience with us. We look forward to serving you in the future.

The NorthWestPharmacy.com

Rated 5 out of 5 stars

Great prices and great website

Great prices and great website. Thanks

11 March 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Hugh,

Thank you for sharing your feedback with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Always quick and efficient!

7 May 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Janet,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Extremely happy with Northwest…

Extremely happy with Northwest pharmacy. Their customer service is excellent and prices beat USA BIG Parma prices by far.

20 May 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Deborah,

We are grateful for your kind words. It was our pleasure to serve you as we anticipate the opportunity to do so in the future.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

My experience was great as always

My experience was great as always. Very Helpful and honest in every respect. Awesome!!!!!....

20 May 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Sylvia,

We are grateful for your feedback and appreciate you taking the time to leave such kind words.

The NorthWestPharmacy.com Team

Rated 4 out of 5 stars

Easy to use website

Easy to use website, but prices are now longer beneficial with added tariff fees.

19 May 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Paul,

Thank you so much for sharing your feedback. We’re really glad to hear that you find our website easy to use, and we completely understand how frustrating the added U.S.‑imposed tariffs can feel.

These tariffs are a government requirement, and we’re obligated to collect and remit them so that U.S. Customs can clear packages for delivery. Even so, we work hard behind the scenes to keep overall costs as low as possible for our customers.

We also want you to know that we offer a Lowest Price Guarantee. If you find a lower total price—including shipping—from any CIPA‑certified international or Canadian pharmacy website, NorthWestPharmacy.com will beat it. Conditions and limitations apply, and full details are available in our legal Terms of Sale and Conditions.

If you’d like to place a price‑matching order, our Patient Care Specialists would be happy to help. Just give us a call and let them know you’d like to apply a price‑matching price.

The NorthWestPharmacy.com Team

Rated 2 out of 5 stars

Deceptive pricing practices.

I have paid almost $200 for a name brand product and received an off brand equivalent. While I was pleased with the product I received, I was able to order the product as a generic and paid almost half as much and received the same product, quantity, and dosage. I feel that I was ripped off. The last time I ordered the same medication, I called directly to Northwest Rx and they tried charging me $50 more than the advertised price on the website. When I told the order taker, they matched the price on the site. The pricing practices of your company are deceptive.

24 February 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Martin,

Thank you for your feedback. We’re glad the medication worked well for you, and we appreciate the chance to clarify your recent orders.

When your order was placed, the generic was unavailable from our supplier. To avoid delaying your treatment, we sent the brand name medication at no extra cost, even though it normally costs more. We understand how this could be confusing when comparing it to previous orders.

Regarding the pricing differences: the price shown on our website can sometimes differ from what our agents see in their system during times we are undergoing system upgrades which happens very infrequently. In those cases, our team will always adjust the order to match the online price once it’s brought to their attention. We appreciate you highlighting this so we can continue improving how these situations are communicated.

We value your business and want every experience to be clear and consistent. If you ever notice a difference between the website price and what you’re quoted, our team is always happy to match the online price.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Northwest Pharmacy has been the perfect resource for addressing my prescription concerns

Northwest pharmacy has been a wonderful resource for my prescription needs. Customer service is 100% and I could not ask for better understanding or service.

23 March 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Lynne,

We are grateful for your kind words. It was our pleasure to serve you as we anticipate the opportunity to do so in the future.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Easy to Use Website with Better Prices

1) The website was originally recommended to me by a physician as a source for ED medication at a better price. 2) The website is easy to use. 3) They responded efficiently. 4) The price was much better than if I purchased the same medication from USA sources.

31 March 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear James,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Northwest Pharmacy meets my needs…

Northwest Pharmacy meets my needs perfectly. Very reasonably priced, excellent communication, and quick delivery are reasons why. Items are always as expected, packaged adequately, and arrive in good timing. Ordering is easy.

8 May 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Sherry,

We are grateful for your kind words. It was our pleasure to serve you as we anticipate the opportunity to do so in the future.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

This company has my business forever

This company has my business forever. They are easy to reach out to and are extremely quick getting your answer back to you. I recommend them 💯

19 May 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Kathy,

We are grateful for your feedback and appreciate you taking the time to leave such kind words.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

North West Pharmacy make the whole process easy.

North West Pharmacy make the whole process easy.
a website that is user friendly. It's not like going to the neighborhood Pharmacy and getting your prescription next day, but the price makes up for the difference! I have been buying my Diabetes medication from them for years and the process seams to get better and faster with every order.

13 May 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear David,

Your input is greatly valued. We appreciate your business and are grateful to be a part of your healthcare plan.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Good product at a great price

Good product at a great price. Reasonable delivery time…

18 May 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Alan,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

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