Cost was much better than airalo (used last year in France - I didn't need unlimited GB). Mostly 4g (don't know if I ever got 5g service), but was in the mountains mostly. Sometimes service was slow... See more
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Easy and quick once chat agent was available. But too many prompts to get started. Wish there was a phone number to call incase I have issues and can’t use data so chat is out of question The othe... See more
Downloading the app and buying my 1st ever eSim were both pretty straightforward, as was arranging my sim and eSim usage on my Samsung. My usage was for France.
Nomad eSIM performed seamlessly across all regions I visited. The only minor area for improvement would be enhancing network coverage in more remote locations, such as parts of Sicily. Overall, connec... See more
Company details
Written by the company
Nomad is a B2C travel app and our mission is to ease all the hurdles in travel and make it pure enjoyment. We provide eSIM and virtual number (SMS) solutions for travelers all over the world.
Contact info
2880 Lakeside Drive, Suite 331, 95054, Santa Clara, United States
- hello@getnomad.app
- www.nomadesim.com
4.3
Excellent
38K reviews
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Simple and quick
Simple, fast, no complaints! I have access whenever I go whereas my friends has issues with some providers
1 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Nomad eSIM
Hi there! We're sorry to hear about your experience. We'd like to better understand what happened and see how we can help. Our team will investigate the issue and assist you further. We look forward to hearing from you.
Internet was very easy to install
Internet was very easy to install, but I thought was faster, some times internet was not very good.
28 June 2026
China eSIM
The service was fairly reliable and it’s helpful to not be subject to the great firewall in China and not need a VPN. At times I noticed locals around me getting service when I did not. Both times I left and re-entered China, it took a long time for the service to reconnect. This is very inconvenient and stressful because one of the times you need service most is getting from your plane to your hotel. I’m not sure how to fix this, maybe an offline troubleshooting page in the app or instructions like that in the intro email? You can’t call customer service about not having service when you don’t have service.
3 July 2026
Use every time we are overseas
27 June 2026
USA esim worked a treat!
USA esim worked a treat all over Florida. Hot-spot used for my better half with no issues. Will definitely purchase again.
28 June 2026
Easy to use and good
28 June 2026
I find rates are bit on a higher side…
I find rates are bit on a higher side if compared with movimatter
28 June 2026
Quick and Easy
Easy and fast installation. I used wifi to pay for the esim during my layover in Manila and it work immediately when I got off the plane in New York. I had no coverage issue.
27 June 2026
Poor coverage, constant disconnections, and no real customer support
I had a very disappointing experience with Nomad eSIM. The internet connection was extremely unreliable and kept disconnecting throughout my trip. When I traveled from one state to another, the eSIM completely stopped working.
I tried contacting customer support, but I couldn’t reach a real person. The responses were only from an AI chatbot, which was unable to solve my problem. Because of this, I had no choice but to purchase another eSIM from a different provider.
I cannot recommend this service if you need stable internet while traveling. Reliable connectivity and real customer support are essential, and unfortunately, Nomad failed in both areas.
27 June 2026
Reply from Nomad eSIM
Hi Alisher! Thank you for sharing your experience. We're sorry to hear about the unstable connection and that your eSIM stopped working during your trip. We also regret that your support experience did not meet your expectations. We want to investigate what happened and see how we can help. Our team will be reaching out to you shortly.
very bad network
2 July 2026
Reply from Nomad eSIM
Hi Mohamed! Thank you for your feedback. We're sorry to hear you experienced poor network performance. We want to investigate what happened and see how we can help. Our team will be reaching out to you shortly.
A trip to China and used Nomad
A trip to China and used the Nomad e-Sim with very simple documented configuration before leaving the UK, landed in Beijing and enable the e-Sim and worked perfectly for our 28 day trip around the country. An e-Sim is essential in China as mobile payments require a network connection. Many retailers only take AliPay or WeChat. Also to use Facebook or Google services you will require an e-Sim or VPN as these are blocked in China.
2 June 2026
It was terrible in UK
It was terrible in UK. It didn’t work in the area we stayed ( Bath, Bristol and London) which were major cities and it was constantly SOS. Very disappointed.
27 June 2026
Reply from Nomad eSIM
Hi Sean! Thank you for your feedback. We're sorry to hear you experienced connectivity issues in Bath, Bristol, and London. We understand how disappointing that must have been, especially in major cities. We want to investigate what happened and see how we can help. Our team will be reaching out to you shortly.
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