First my issue was resolved i,but actually getting too talk to a human was stressful. Very helpful the issue was my phone not being compatible unknowingly too me & purchased an esim only to find it... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I find the eSIMs for data good value for money but recent experience was not so good. For some reason, access to emails was intermittent and the app is behind in showing data usage and can catch you b... See more
Nomad is my backup, it always works. Great reception deals with providers in Europe, I got almost 200mbps over 5G in Italy which is truly great. Not always the cheapest, but Nomad is something you ca... See more
Everything worked well with the Nomad eSIM. No problems whatsoever. However, it would have been nice to receive a notice that it is expiring as I had forgotten about the end date. Thanks so much for... See more
Company details
Written by the company
Nomad is a B2C travel app and our mission is to ease all the hurdles in travel and make it pure enjoyment. We provide eSIM and virtual number (SMS) solutions for travelers all over the world.
Contact info
2880 Lakeside Drive, Suite 331, 95054, Santa Clara, United States
- hello@getnomad.app
- www.nomadesim.com
4.3
Excellent
38K reviews
Asks customers to review
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Excellent!
2 July 2026
This company is doing well
17 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
GB went out way too fast
I paid for a 3Gb plan, and they went out extremely fast, I mean, my internet plan in my city is 2GB and it lasts the entire month, I was traveling only one week and the 3Gb ran out extremely fast in my opinion, I didn't see videos, I just dont know what happened. One night I still had 2Gb available, conected to wifi, and woke up with less than 1gb, I dont know what happened.
27 June 2026
Reply from Nomad eSIM
Hi John! Thank you for your feedback. We're sorry to hear your data was consumed much faster than expected. We understand how concerning it is when your usage doesn't seem to match your activity. We'd like to investigate your data usage and see how we can help. Our team will be reaching out to you shortly.
Very unfolded area
Very very unfolded area, even in the center of utrevh, i haven't area to use when i most need. i am realy disapointed with your services
2 July 2026
Reply from Nomad eSIM
Hi Alex! Thank you for your feedback. We're sorry to hear you experienced poor coverage, even in central Utrecht. We understand how disappointing it is when you can't rely on your connection when you need it most. We'd like to investigate what happened and see how we can help. Our team will be reaching out to you shortly.
I got great connection from nomad e-sim…
I got great connection from nomad e-sim card while traveling in China for a month.. highly recommended 👌
25 June 2026
I used this in the US and with AT&T the…
I used this in the US and with AT&T the internet worked smoothly. Der QR-Code ging sofort.
27 June 2026
Great service with powerful connection…
Great service with powerful connection and really good plan for a good price
2 July 2026
Essential for Traveling
Been using Nomad for a couple of Years now and it makes life so simple when travelling for work or play out of South Africa. Easy to purchase or top up and activation is a doddle.
No more buy and swapping sims for each and every country that I need to travel to.
1 July 2026
I used it in Budapest and the…
I used it in Budapest and the connection was fast and stable everywhere. Five stars.
30 June 2026
Reply from Nomad eSIM
Hi there! Thank you for your feedback. We're sorry to hear you experienced limited connectivity in many areas during your trip. We'd like to investigate what happened and see how we can help. Our team will be reaching out to you shortly.
Despite following your instructions
Despite following your instructions, it took almost an hour to get connection to the local network in Iceland. Very frustrating.
27 June 2026
Reply from Nomad eSIM
Hi David! Thank you for your feedback. We're sorry to hear it took nearly an hour to connect to the local network in Iceland despite following the setup instructions. We understand how frustrating that must have been. We want to investigate what happened and see how we can help. Our team will be reaching out to you shortly.
Worked well
18 June 2026
Bad connection and not stable
Bad connection and not stable . Need to buy extra SIM card to use in China. Waste of money
27 June 2026
Reply from Nomad eSIM
Hi there! Thank you for your feedback. We're sorry to hear you experienced an unstable connection in China and had to purchase another SIM card during your trip. We understand how frustrating that must have been. We'd like to investigate what happened and see how we can help. Our team will be reaching out to you shortly.
Easy to add to phone
Easy to add to phone, great service, good customer service support.
27 June 2026
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