NiloxSport Reviews 70

TrustScore 1.5 out of 5

1.3

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Company details

  1. Bicycle Store
  2. Bike Accessories Store

Information provided by various external sources

Sport and technology: from Italy with love. Discover our products, visit www.nilox.com


Contact info

1.3

Bad

TrustScore 1.5 out of 5

70 reviews

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Rated 1 out of 5 stars

I made the mistake of ordering before reading this page

I orderer an ebike from them before reading this page, so don't make the same mistake as I did. When I received, I was trying everything and I realised that the front light and the kickstand wasn't working (a supporting leg that doesn't support the bike????). After that, since the bike was worth almost 700e, I decided to write to technical assistance, and I only received a very impersonal automatic response with a link and a form that didn't look very promising, letting me choose my product from a bike to a television. After this, I decided to just return the bike. I started the process 2 weeks ago, and to this day, I still haven't got a response from them. I have the bike in a huge box at my living room waiting from them, since I'm supposed to wait until they get to me to agree on a day to pick it up. I bought through Decathlon, so I'm claiming through them and I'm glad I did that, because I don't know if they would have listened to me alone. Save yourself from an experience like this, and just don't buy from Nilox.

15 September 2025
Unprompted review
Rated 1 out of 5 stars

Never buy from it

Never buy from it. I bought Dox eco3 e-scooter for my kid. After just unpackaging, I found that battery does not charge at all. Totally rubbish. Unfortunately lost my receipt, so cannot return this rubbish. At least I hoped they will be some guarantee paper inside the box, but nothing in there. Hurted my kid for his birthday and stolen my money.

27 August 2022
Unprompted review
Show reviews in all languages. (70 reviews)

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