Nikkiflower Reviews 

128
TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, most reviewers were let down by their experience overall. Many customers faced significant issues with delivery services, including late arrivals, non-delivery, and unexpected delays, often despite paying extra for specific time slots. People also reported problems with their orders, such as receiving incorrect items, missing components, or products that did not match the website's descriptions. The customer service was frequently described as unprofessional and unhelpful, with many struggling to get proper support or resolution for their issues. Conversely, a small portion of people felt satisfied with their experience, praising the quality of flowers, timely delivery, and good customer support.

What people talk about most

Delivery service

Customers consistently express high dissatisfaction with the delivery service, citing frequent delays and... See more

Order

People report negative experiences with order, with many customers expressing dissatisfaction due to orders... See more

Product

Clients share ambiguous opinions on product quality and accuracy. Many reviewers express significant... See more

Service

Users describe negative interactions with service, with many reviewers expressing extreme disappointment and... See more

Customer service

Customers consistently note negative experiences with customer service, describing it as unhelpful, pathetic,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Terrible experience – do not trust them! I placed an order for morning delivery. First, they informed me that some flowers were unavailable and offered replacements. I agreed, but they still didn’t d... See more

Rated 1 out of 5 stars

If there was option of giving zero star i would be glad to that 1.DELIVERY WAS LATE SUPPOSED TO BE DELIVERED 10am delivered at 5Pm 2.company doesn’t care about customers satisfaction 3.delivere... See more

Rated 1 out of 5 stars

I have ordered online bouquet on 10/01/2026 and i clearly mentioned that ,gift should be delivered by 4.30 PM on 11/01/2026. They said ok , i ordered, payment done and i asked for customisation, they... See more

Rated 1 out of 5 stars

Very bad experience No same day delivery is done as mentioned on website. Delayed delivery. They said remote location ven though pincode and location was mentioned upfront. They did not have the... See more


Company details


Contact info

1.7

Bad

TrustScore 1.5 out of 5

128 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.7

All reviews

(128)

99 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

It's such a horrible place to shop for…

It's such a horrible place to shop for flowers...people there are pathetic service who doens't know colors and they only charge money and give disappointment to customers..pls don't waste ur money and buy anything from here...my name is radhika and I wanted to gift flowers for my sir on his birthday and it was a disaster..

17 May 2025
Unprompted review
Rated 1 out of 5 stars

Worst experience with this nikki flower…

Worst experience with this nikki flower their team, response, product every thing is not as Expected.
They will charge good cost but in the name of delivery they changed product without even asking to the customers, there team (Manisha and pooja) both are feel like unprofessional I am trying to connect with them to resolve issue but they stooped responding my call or msgs.

9 May 2025
Unprompted review
Rated 1 out of 5 stars

Worst service ever

I have ordered a surprise gift for my husband on his birthday. The gift was worth 1300 including a truffle cake, bunch of flowers and a greeting card. He received a normal chocolate cake worth 300 and nothing else. No flowers, no card. The cake too was in someone else's name (Renjith). No response to mail.

26 April 2025
Unprompted review
Rated 1 out of 5 stars

Buyer beware!

Would give them a minus if I could. Bought flowers for my mum today from these guys. Their website promises delivery in 3 hours. However, it has been well past the deadline and no delivery. No one answers the customer service mobile number. There’s no physical store. I feel scammed. If you wish to lose your money, buy from here.

15 April 2025
Unprompted review

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