Collected car from airport car park just a 2 minute walk from the arrival terminal after collecting key from the NewWay desk in the arrival hall. However large scrape damage on passenger side a bit u... See more
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NewWay are an Irish owned, all-inclusive car hire firm in Dublin, Cork and Shannon Airport. NewWay offer full insurance, including tyre and windscreen damage, cross border coverage and in-terminal pick up. We take no security deposit and there is no excess,
Dublin, Ireland
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 1 week
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Fast and efficient at desk in airport and collection point. Great car Toyota Yaris hybrid so low petrol usage

Reply from NewWay Car Hire Ireland
Very smooth process on arrival at the booth at the airport. The man behind the counter was very helpful given my mum is elderly and can't walk too far and found a car within the short term car part so we didn't have to get on the bus.
Only thing was the key fob was "low battery" which worried me a little throughout our trip but thankfully it was all ok. The car had lots of scratches on it so I took a video just to be on the safe side.

Reply from NewWay Car Hire Ireland
Customer service was good. Ease of pick up and drop off fine.
Vehicle was difficult to drive due to a stiff gear box and faulty electronics - reversing camera slow to disengage, Tyre pressure light stayed on even after checking. Would not hire that model (Dacia duster) again.

Reply from NewWay Car Hire Ireland
Great fast service. No hidden costs like all the other companies. All insurance and excess included in one price. Much simpler to understand when booking. Would definitely use again

Reply from NewWay Car Hire Ireland
Great service and really easy to use . Would recommend

Reply from NewWay Car Hire Ireland
A very reliable company. It's worth paying for an all-inclusive car rental. When I return to Ireland, I'll book with the same company.

Reply from NewWay Car Hire Ireland
This car rental business model rocks!!! Reasonably priced rentals that are all inclusive of insurance, border crossing in Ireland. Easy to book and easy to return. Newway is the only way for me now to rent a car in Ireland.

Reply from NewWay Car Hire Ireland
Great all round -pick up and drop off were very quick too.

Reply from NewWay Car Hire Ireland
The experience was quick and easy. The car was fantastic. I had a question that needed urgent answer and the customer service staff on the phone was friendly, knowledgeable, and helpful.

Reply from NewWay Car Hire Ireland
Simple and intuitive website and form. All inclusive car insurance with no additional or hidden costs. The car model was exactly what we expected. Car airport checking officer as well as at the car hire station were clear, supportive and kind. Car return assistants done with the check promptly and kind as well. I will choose the same company again! Thank you

Reply from NewWay Car Hire Ireland
First time renting a car in ROI and i would only use NewWay for any car hire in the future. Seamless and transparent service, no need for massive deposit to dent a whole in your credit card, only fuel deposit, no delays, easy collection and drop off. Absolutely brilliant!

Reply from NewWay Car Hire Ireland

Reply from NewWay Car Hire Ireland
Great car great service great rate will use again. 5 🌟

Reply from NewWay Car Hire Ireland
The Company did honor its "no surprises" "no hidden fees" promise, but the car was not of the size that they advertised and I had trouble fitting my luggage, so that made the driving experience quite uncomfortable. Also, the car did not have windshield cleaner fluid, so in a country where it rains and stops, daily, this became a big problem too. The car was also quite used and not clean. The company is run together with other rental companies so they group everyone in the same shuttle bus and not everyone fits so you can expect to have to wait for a second bus to get to the airport.

Reply from NewWay Car Hire Ireland
The only bad part of Ireland trips was dealing with rental cars. Now they fixed that !

Reply from NewWay Car Hire Ireland

Reply from NewWay Car Hire Ireland
Lovely experience with NewWay. I used their service twice; both times we picked up the car in the Dublin City Office. The all-inclusive insurance policy and allowing debit cards with no fuss allow us to travel with a peace of mind. They will take somewhere between 100 and 200 euros as a fuel deposit, which would be returned usually in 2 days with no issue at all.
I would definitely use again; hope that they will update their fleet soon too as both times the cars are from 2023 with around 100,000km on the clock. The first time I rented a “standard auto” and got a Corolla sedan. The second time I rented a “full size SUV” and got a Qashqai.

Reply from NewWay Car Hire Ireland
friendly, competent service people, ease of pickup and return

Reply from NewWay Car Hire Ireland
Newway delivered what was promised in a simple polite process. Only slight downside was the car was different from what we had expected. It was bigger (probably an upgrade) but too large for us. Every contact, in person or digital was wonderful.

Reply from NewWay Car Hire Ireland
Great company
Simple and easy process would definitely recommend.

Reply from NewWay Car Hire Ireland
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