Newtons Solicitors Reviews 

1,413
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 238 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, often describing the service as outstanding and efficient. Many people highlight the team's ability to handle complex situations smoothly, ensuring a stress-free and positive user experience from start to finish. Reviewers frequently commend the excellent communication, noting that queries are answered quickly and updates are provided consistently. People appreciate the prompt responses to emails and calls, making them feel well-informed and confident throughout their interactions. This consistent attentiveness contributes to a highly recommended service.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, efficiency, and... See more

Service

Customers consistently note positive experiences with service, highlighting the professionalism, efficiency,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting excellent communication, prompt... See more

Response time

Consumers find response times to be a source of satisfaction, consistently praising the quick and efficient... See more

User experience

Customers had positive experiences with the user experience, often describing the process as smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We used Newtons' Thirsk office for 2 pieces of complex legal work now and received outstanding service from Harry Tilson and Howard Meynell. They handled everything efficiently and completed t... See more

Company replied

Rated 5 out of 5 stars

Many thanks to Kelly, Carolyn and Sophie for their amazing work helping in the sale of our property. Their attention to detail and quick response times were a breath of fresh air. Anyone needing assis... See more

Company replied

Rated 5 out of 5 stars

Abbi and Meryn were fantastic from start to finish. Quick responses and great communication through the whole process. In the final days of the transaction they both went above and beyond and th... See more

Company replied

Rated 5 out of 5 stars

I approached Newtons Solicitors to deal with a property issue, namely a Deed of Grant. Patrick contacted me very quickly with an explanation of the procedure. What impressed me most was that he was al... See more

Company replied


Company details

  1. Family Law Attorney

Information provided by various external sources

Newtons Solicitors | all aspects of law including divorce and family law, residential and commercial property solicitors, employment law and wills and trusts, in Harrogate, York, Darlington and surrounding areas


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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5.0

All reviews

(1,413)

233 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from Emma and Liz

Excellent service from Emma and Liz, dealt with things in a timely manner, professionally and was always on the ball. I wish all companies were like this.

21 October 2025
Unprompted review
Newtons Solicitors logo

Reply from Newtons Solicitors

Morning Nigel
This made me smile. Thank you.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

The senior solicitor

The senior solicitor, Patrick Quigley was outstanding in his approach to our case.
He was patient and thorough and at all times available and approachable.

28 October 2025
Unprompted review
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Reply from Newtons Solicitors

Morning Frank
Thank you for posting this, we really appreciate you taking the time.
Kind regards
Christopher Newton

Rated 4 out of 5 stars

Meryn Astwood


Meryn Astwood, Abbi Brown and Harry Tilson are extremely professional, communication in timely manner and caring. From their help our completion is completed in timely without any difficulties.

They are extremely helpful and we strongly recommended our family and friends to Meryn and her team and we will definitely use again. We are very much grateful for their help.

23 October 2025
Unprompted review
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Reply from Newtons Solicitors

Morning
Thank you - all good to hear. Thank you for instructing us.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

We highly recommend Newtons Solicitors…

We highly recommend Newtons Solicitors in Knaresborough. Carolyn, Sophie and Kelly handled our conveyance, they are extremely professional and friendly, we are now in our new home thanks to their help.
We would certainly use them again.

17 October 2025
Unprompted review
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Reply from Newtons Solicitors

Hi Susan
Thank you - I really appreciate this.
Kind regards
Christopher Newton

Rated 1 out of 5 stars

Terrible experience with Newtons

Terrible experience with Newtons. I never felt they advocated my position or valued me as a client. They were frequently too busy to address my matter or reply to my emails. I was repeatedly billed for chasing Newtons to act and progress the matter. There was no provision for the matter to be handled whilst my solicitor was on leave. Action was rarely taken by the solicitor, rather someone on her behalf billing me at her rate. I raised several complaints that were never addressed by the company.
Overall my situation was made far worse by Newtons and cost alot more than estimated. Initially I was content to instruct a solicitor on higher rate hoping it would be money well spent. However I did not see any value in the vast sums billed by Newtons and I deeply regret instructing them to act on my behalf.

1 October 2025
Unprompted review
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Reply from Newtons Solicitors

Dear Tom
I am sorry that you aren’t happy with your decision to instruct us – that’s important to me.
I’ve looked into your case as has my co-director Claire Armer.
You did complain earlier this year and a response was sent to that complaint on 10th February. We suggested that you find another solicitor but also stated that we would be happy to continue representing you. You chose to continue with us.
We obviously advocated your position. Part of your complaint was that we did this too much. We represented you to the conclusion of your case.
There was some delay during January due to unusual court commitments but no deadlines were missed and your case wasn’t prejudiced.
You will not have been billed for chasing us to progress the matter. I’m informed that you were provided with a billing guide and invited to raise items that you were unhappy with but that you didn’t do so.
Your statement that there was no provision for the matter to be handled whilst your solicitor was on leave simply isn’t true. The issue that needed dealing with in March was dealt with promptly by another senior solicitor whilst your solicitor was on holiday. It is also untrue that action was rarely taken by the solicitor rather than someone on her behalf billing at her rate. You might be confused here by the practice of secretaries sending out emails on behalf of solicitors however the letters have been drafted and checked by the solicitors.
We cannot anticipate how the other side will conduct a case and it was necessary to challenge certain things in correspondence in order to avoid threatened court applications. I appreciate that the fees were a lot for you but overall given the issues involved they were modest. You accept yourself that you were in a challenging situation.
With hindsight I think it would have been better for both of us if we had parted company earlier this year rather than continuing to support you.
I wish you well for the future.
Yours sincerely
Christopher Newton

Rated 5 out of 5 stars

Fantastic service

Fantastic service, really appreciate what newtons team have done for me in such a tight time frame.
Would/will recommend them to anyone who needs their services

17 October 2025
Unprompted review
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Reply from Newtons Solicitors

Thank you Andrew. This is what I like to hear!
Kind regards
Christopher Newton

Rated 5 out of 5 stars

We've just sold our bungalow with…

We've just sold our bungalow with Newton's and I can't rate them enough, especially Kelly Teal, who dealt with our sale. I would highly recommend their services and customer care. Welldone Newton's solicitors!

17 October 2025
Unprompted review
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Reply from Newtons Solicitors

Hi Jackie
I'm pleased to hear that you had such a good experience with us.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

Brilliant service.

Buying a home can be very stressful but my property purchase using Newtons was so straightforward. I was kept informed at each stage of the process. All questions were answered diligently and in a timely manner. Nothing was too much trouble. My main contact Abbi was a delight t on work with. She was extremely knowledgeable and professional. This made the transaction stress free. Well done to Abbi and Harry. All your hard work was much appreciated. Same surname but no relation to the company

15 October 2025
Unprompted review
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Reply from Newtons Solicitors

Morning Mr Newton(!)
With such a fine surname I wouldn't expect you to go anywhere else.
I'm pleased that it was a good experience for you.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

Can’t fault the conveyancing department

We recently used newtons for a sale and purchase. The conveyancing team is superior to any we have used previously. The process was smooth and progressed quickly from start to finish.

On behalf of myself and my husband, we would like to specifically thank Emma and Olivia for their professional service. Hopefully we won’t be moving anytime soon, but when the times comes we wouldn’t hesitate to use Newtons again.

14 October 2025
Unprompted review
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Reply from Newtons Solicitors

Hi Charlene
This is what I like to hear! Thank you.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

Carolyn Greenwood conveyancing

Instructed solicitor Carolyn Greenwood and her team Sophie Ward and Kelly Teal on a property sale conveyancing. Clear and fair costs with excellent service. Easy contact and communication with good legal expertise. Would use again and recommended.

3 September 2025
Unprompted review
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Reply from Newtons Solicitors

Hi
This is great to hear. Thank you.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

Howard

Howard has yet again made the sale of our properties a breeze. He’s so efficient we don’t have to worry about a thing when he is dealing with a sale or purchase.

2 October 2025
Unprompted review
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Reply from Newtons Solicitors

Hi Faye
Many thanks for your review and for your continued instructions.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

Olivia and Emma did a fantastic job…

Olivia and Emma did a fantastic job sorting my mortgage for me. Very grateful for all their help and support.

7 October 2025
Unprompted review
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Reply from Newtons Solicitors

Hi Kate
You're very welcome.
Thank you for instructing us.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

Great service

Household sale - Jess and Carolina (York branch) were excellent throughout our house sale. They explained the process and were always contactable. Would definitely recommend Newtons.

6 May 2025
Unprompted review
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Reply from Newtons Solicitors

Hi Lauren
This is great to hear. Thank you.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

We worked with Abbi and Meryn (from the…

We worked with Abbi and Meryn (from the Knaresborough office) for the sale and purchase of a property. It took a while to complete through no fault of the solicitors but at last we got there. Thank you
Maria & Steve

26 September 2025
Unprompted review
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Reply from Newtons Solicitors

Hi Maria
You're very welcome - thank you for instructing us.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

Extremely pleased with the service…

Extremely pleased with the service throughout our house purchase. Meryn, Abbi and Harry handled our case diligently, responded promptly to every query, and, as first-time buyers, we really appreciated all their guidance.

Very happy with the service and would highly recommend them. We wouldn’t hesitate to use them again in the future.

26 September 2025
Unprompted review
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Reply from Newtons Solicitors

Hi Carlos
Well I'm extremely pleased to read your review - thank you. We look forward to working with you again in the future.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

Excellent service from Emma and Liz and…

Excellent service from Emma and Liz and Newtons in Knaresborough.
They made my buyers and sellers solicitors look like amateurs.
I would definitely recommend them
Leisa

3 October 2025
Unprompted review
Newtons Solicitors logo

Reply from Newtons Solicitors

Morning Leisa
Good to hear!
Kind regards
Christopher Newton

Rated 5 out of 5 stars

Fantastic Service

We’ve been working with Emma and Olivia from Newton’s Darlington branch for several months now during our recent property purchase. Throughout the process, they have consistently been helpful, friendly, and knowledgeable—even during some challenging times. We couldn’t have asked for better service and wouldn’t hesitate to use them again.

26 September 2025
Unprompted review
Newtons Solicitors logo

Reply from Newtons Solicitors

Morning
Excellent! Thank you.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

Newtons helped us with the sale of our…

Newtons helped us with the sale of our house, they were very helpful if we had any questions about the sale they were always quick to reply and very helpful if we didn’t understand the process, would definitely use them again

29 September 2025
Unprompted review
Newtons Solicitors logo

Reply from Newtons Solicitors

Hi Chris
Many thanks for this - much appreciated.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

Superb Service

I contacted a few conveyancers following the sale, at auction, of my property. It's now apparent that a 28-day completion on a leasehold property is undesirable to say the least - those who I reached out to either refused from the outset or quoted a vastly inflated fee. That all changed when I contacted Kelly at Newtons. She didn't bat an eyelid at the required timeframe and the proposed conveyancing fee was very reasonable.
I was nervous about the 28-day deadline ticking away, but I needn't have worried - Kelly (as well as Carolyn and Sophie) had everything covered. When it came to completion day, the purchaser attempted to delay - Kelly handled the situation with the utmost professionalism and by the end of business the buyer decided to play ball and complete as per the contract.
I am a very happy customer and wouldn't hesitate to recommend Kelly and her team to anyone.

11 September 2025
Unprompted review
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Reply from Newtons Solicitors

Hi Chris
What a great review - thanks. You will certainly put a smile on Kelly's face.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

Reliable

Reliable, sensible, sympathetic and human! The staff at Newtons have been a shining light of sanity during our house purchase.

19 September 2025
Unprompted review
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Reply from Newtons Solicitors

Morning Mary
Thank you!
Kind regards
Christopher Newton

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