Newby House Interiors Reviews 

755
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the furniture, noting that items look stunning, feel very comfortable, and are sold at extremely competitive prices compared to other shops. People also love the seamless ordering process and the reliable delivery service, explaining that items arrive promptly, are well packaged, and are handled with great care by polite drivers. Some reviewers were not happy with minor product defects, missing parts, or occasional malfunctions discovered upon delivery. However, consumers mentioned that these unexpected problems were quickly handled by the professional support team, who efficiently provided replacements and ensured everything was fully resolved.

What people talk about most

Product

Consumers find product to be positive, highlighting the exceptional quality and beautiful design of their... See more

Delivery service

Clients share positive opinions on delivery service, noting that orders consistently arrive promptly and in... See more

Quality

Users describe positive interactions with quality, expressing strong satisfaction with the excellent products... See more

Order

Customers had positive experiences with order, noting that the ordering process was straightforward and easy.... See more

Price

People report positive experiences with price, consistently praising competitive costs and great savings on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered two oak lamp tables online. These arrived a few days later well packed and we are very happy as they were exactly what we needed. We wanted quality finished furniture and they certainly t... See more

Company replied

Rated 5 out of 5 stars

I purchased a fire from Newbyhouse interiors. A very reliable company and best prices. I was informed re delivery date, arrived on time. Expertly packed. Delivery guys were smashing, unpacked, s... See more

Company replied

Rated 5 out of 5 stars

We have just received excellent service from Richard. We ordered some dining chairs on Monday and they were delivered on Wednesday. Unfortunately three of the legs were damaged but these were replaced... See more

Company replied

Rated 5 out of 5 stars

The service from this company is first class. We ordered an inset fire which was competitively priced and it was delivered as promised. The fire was installed and looked amazing but unfortunately it... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cane Furniture Store
  4. Office Furniture Store

Written by the company

Newby House Interiors is a family-run furniture retailer with over 18 years of online trading experience. Established in 2008, we specialise in quality furniture for every room of the home, including living, dining, bedroom, home office, conservatory and outdoor furniture. As a family business, we pride ourselves on offering knowledgeable, personal service alongside competitive pricing. We work directly with many of the UK's leading furniture manufacturers and brands, including Bentley Designs, Baumhaus, Desser, Old Charm, Jual and many more, allowing us to offer a carefully selected range of contemporary, traditional and handcrafted furniture. From stylish dining sets and solid oak furniture to recliners, garden furniture and electric fireplaces, our aim is simple: to provide quality products, honest advice and excellent customer service from order through to delivery. Thousands of customers across the UK have trusted Newby House Interiors for their furniture purchases, and our commitment to service continues to be reflected in our 5-star reviews.


Contact info

4.9

Excellent

TrustScore 5 out of 5

755 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(755)

96 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very pleased

I've bought some furniture (from the Monroe Silver range) twice from this retailer. Ordering was easy and communication regarding delivery of my items was really good. Customer service got in touch with me in advance to arrange a suitable delivery slot and they were able to deliver on a Saturday!
Furniture came very well packaged, no defects or any other issues.
Overall, I'd definitely recommend them.

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service, product and price.

I ordered a metal bed frame which was competitively priced, delivered within the timeframe indicated and is great quality. Extremely happy with the product and service and I wouldn’t hesitate to use them again. Highly recommend.

27 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Great Quality Furniture

Following moving into a new home, we have bought a number of items from Newby House Interiors over recent months. All items have been excellent quality and the transactions have been very straightforward with delivery well-timed. We would have no hesitation in buying from them again!

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Our lovely new table

We ordered a table on line from Newby Interiors. Delivery estimate was 8-10 weeks. The table was delivered in 6 weeks without any issues. The contact we had with Newby and the supplier of the table (a family run business) was excellent. Everyone we had contact with was very efficient and polite. We wouldn't hesitate to use this company again. Highly recommended.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

We purchased 4 dining chairs from this…

We purchased 4 dining chairs from this company and were extremely happy with them. The price was great as we had looked everywhere for these chairs and found them much more expensive everywhere else plus these from Newby Interiors had the added feature that the chair seats rotated.
This is a very Professional company, great instructions on aftercare of the chairs, would absolutely recommend to anyone.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Newby House were selling the table we wanted with a fantastic discount just after Christmas. I have been scammed ordering online once before so checked their profile on Trustpilot and was relieved to see they are legitimate!

Their service was brilliant, totally fuss free and we were contacted to arrange delivery within 1 or 2 days.

Very happy with both the table and Newby House. I will definitely shop with them again.

⭐️⭐️⭐️⭐️⭐️

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Great quality

I bought a dining room table. Love it.
It is of good quality and arrived quickly . It was easy to assemble and was packaged well.
Wouldn’t hesitate to to order off Newby house. Interiors again

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Coffee table

Excellent price and easy to order . Arrived on time . Coffee table a perfect match to the nest of tables I had bought a few months earlier.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Christmas delivery 🫶🏻

After trawling the internet we finally found the dinning room chairs we were looking for. It was the run up to Christmas and we were on the final push to be in our new house with family coming over we needed a fast delivery (otherwise we would of been standing to eat our Christmas dinner 🤣 ) and that is what we got 3 days after our order a week before Christmas our chairs arrived. They were so easy to put together and a lovely well made solid chair. The delivery guys were great they brought the chairs into the house for us also.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Impressive service. Would definitely recommend

Very impressed with Newby House Interiors. They communicated with us every step of the way, prior to delivery. We were very pleased with our order when it arrived. It was very high quality and definitely value for money. A mention should also go to the delivery company used by Newby House Interiors. They kept us fully informed of delivery status and our product was delivered on time with minimal fuss or disruption. Would definitely order from this company again

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Set of four bar stools

Bought four matching barstools. Received one with a faulty base. Reported back and received a replacement base with the absolute minimum of fuss. Very good products at a good, value-for-money price and excellent customer service post sale.

6 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look