Overall, I am very satisfied with this dress! Everything looks exactly as pictured. I bought a US size 4 and 6 to compare sizing. While I am usually a size 4, I lean more pear shaped and can sometimes... See more
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Free UK shipping for orders over £99 & Free International shipping. We ship worldwide! 🌎💙

Unit E Grangewood House, IG10 3TZ, Loughton, United Kingdom
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Replied to 88% of negative reviews
Typically replies within 1 week
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Reply from Never Fully Dressed

Reply from Never Fully Dressed
I’m extremely disappointed. I have made multiple orders with no problems. However, I made my last order on 8th May, and I still haven’t received it. I opened a ticket, no response. I received an email asking if I like the product. I replied I haven’t received it, they said they were looking into it. I’ve followed up multiple times and nobody replies. I have €180 of order that I don’t know where it is and if I will receive it and no way to get my money back.

Reply from Never Fully Dressed
So disappointed with the last few items I’ve received from NFD. I have ordered in the last few years, numerous dresses and own 5 of their cardigans. The quality has been great. The most recent purchase was the paisley balloon trousers and top. Looked beautiful on the model and I particularly loved the wide flowing long sleeves. When the items turned up I was so disappointed that the cuffs of the sleeves were elasticated! Nothing like the picture and the fit was terrible. I returned the items and feel that the items were advertised on their pictures incorrectly. Very peeved that I had returned an item that was different to picture and had to pay return postage. I do think the quality has gone right down. Very disappointing for a brand I have loved for years

Reply from Never Fully Dressed
Ordered, delivered promptly, lovely dress that I’m thrilled with.

Reply from Never Fully Dressed

Reply from Never Fully Dressed

Reply from Never Fully Dressed
The dress I ordered wasn't right for me, but it was an easy returns process and I would happily recommend and look at purchasing from them again in the future.

Reply from Never Fully Dressed
Love this clothing line, it's my favourite.
Ordering, returns abd refunds are easy.
Sizing is correct. Quality is great.
I love that I can contact NFD on WhatsApp with any queries and they are always very quick to respond. Any issues are easy to resolve.
A very reliable company.

Reply from Never Fully Dressed
I loved the product ( plisse Mari trousers) but they were too big. I returned them for an exchange ( L to M). These arrived but were still too big. A second return was not straightforward as I wanted to exchange ( again ) for size S. These at the time of return ( Junes 1st) were not available. So I had to have a refund. ( awaiting).
Today 5th June the trousers are again available! I have ordered them again…. And hope this time they fit!

Reply from Never Fully Dressed

Reply from Never Fully Dressed
Love NFD, it’s the unique patterns, clothing designs and vibrant bright colours that keeps me buying more. There Is also the quality of the clothing which is excellent and the fast service and customer care. The designs are for everybody as they say, small tall, big, thin and everything in between, tgey are my go to brand. Love it.

Reply from Never Fully Dressed
Delivery is always quick! Returns are made easy… reasonably priced & often complimented when wearing NFD!

Reply from Never Fully Dressed
Poor quality very very creased upon arrival looked cheap

Reply from Never Fully Dressed
So disappointed ordered satin balloon trouser and vest £145
The quality was poor
Can get 1/2 the price elsewhere
To make it worse still waiting’ for a refund
And the order has arrived back
Would not recommend

Reply from Never Fully Dressed
Lovely clothes, kept most of my recent order. The odd item gets returned as not as expected but overall the clothes are stunning

Reply from Never Fully Dressed
Easy ordering on line.
Quick and efficient delivery.
Fabulous dress!!

Reply from Never Fully Dressed
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