Never Fully Dressed Reviews 

19,929
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,403 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting the unique designs, vibrant colors, and excellent craftsmanship. Many people appreciate the accurate sizing and inclusivity, making it easy to find well-fitting and flattering items. The delivery service is frequently described as fast and efficient, with products arriving quickly and beautifully packaged. Customer service is also widely commended for being helpful, friendly, and responsive, especially when assisting with exchanges or queries. However, some customers also noted occasional issues with orders, such as items arriving with defects or not matching the online description. A few other people also felt that customer service response times could be slow or that the return and refund process was not always smooth.

What people talk about most

Product

Reviewers highlight positive aspects of product, praising the amazing quality, fantastic designs, and vibrant... See more

Quality

Customers generally express satisfaction with the quality of clothing, praising amazing designs, vibrant... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting quick and efficient... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing satisfaction with quick... See more

Customer service

People report positive experiences with customer service, highlighting the staff as extremely friendly,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall, I am very satisfied with this dress! Everything looks exactly as pictured. I bought a US size 4 and 6 to compare sizing. While I am usually a size 4, I lean more pear shaped and can sometimes... See more

Company replied

Rated 4 out of 5 stars

A star taken off solely because the dress took longer to arrive than expected. I bought a wrap dress in a beautiful blue shade. I took my time trying it on. Correct bra, correct shoes etc. Its ruche... See more

Company replied

Rated 4 out of 5 stars

Great blouse I ordered after seeing it on This Morning however when it arrived it had a hole in the front section. I contacted the company and whilst they came back to me quite promptly I was only off... See more

Company replied

Rated 4 out of 5 stars

I ordered two beautiful dresses that arrived as promised. Unfortunately had to return as sizes were wrong. Process of return was easy and smooth and company was helpful in keeping me informed re the... See more

Company replied


Company details

  1. Clothing Store
  2. Women's Clothing Store

About Never Fully Dressed

Written by the company

The fashion brand that makes you feel as amazing as you are... ✨ Fun colour palette, exclusive prints and impressive quality in sizes (UK 6 - 24) (US 2-20). NFD is the home of multi-wear, check out our famous styling videos on Instagram! SHOP NEWNESS SHOP DRESSES SHOP NFD CLASSICS NFD LOYALTY NFD INSTAGRAM CONTACT NFD

Never Fully Dressed

Written by the company

Fancy earning points while you shop?! Sign up to our loyalty programme to earn points & NFD vouchers!
We reward our lovely customers with our impressive Loyalty scheme! Sign up today and start earning points to spend online & in-store 💞

We ship worldwide 🚀✨

Free UK shipping for orders over £99 & Free International shipping. We ship worldwide! 🌎💙

Free UK shipping for orders over £99 & Free International shipping. We ship worldwide! 🌎💙
NFD prioritise every order and ensures a fast dispatch process. Our customer support is available 6 days a week via Live chat & WhatsApp to support with sizing/styling and more 💕

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

20K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(19,929)

1,451 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely unusual clothes

Lovely unusual clothes. Great quality. On trend but stylish

20 May 2026
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Reply from Never Fully Dressed

Thank you for your review Carol, so great to hear ❤️ ✌️

Rated 1 out of 5 stars

Quality is shit

20 May 2026
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Reply from Never Fully Dressed

Thank you for taking the time to write a review, we're sorry to hear this style didn't meet your expectations. We put a lot of care & consideration into our designs, so we are disappointed to hear you weren't happy with the quality. Your feedback has been shared with the team

Rated 1 out of 5 stars

One month and no answers from customer service

I’m extremely disappointed. I have made multiple orders with no problems. However, I made my last order on 8th May, and I still haven’t received it. I opened a ticket, no response. I received an email asking if I like the product. I replied I haven’t received it, they said they were looking into it. I’ve followed up multiple times and nobody replies. I have €180 of order that I don’t know where it is and if I will receive it and no way to get my money back.

6 June 2026
Unprompted review
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Reply from Never Fully Dressed

Hi Stacey, thank you for your feedback, we appreciate your frustration & are sorry for the delay experienced. I can see the team have confirmed your refund in full via email, hopefully this resolves your concern ❤️

Rated 2 out of 5 stars

So disappointed with the last few items…

So disappointed with the last few items I’ve received from NFD. I have ordered in the last few years, numerous dresses and own 5 of their cardigans. The quality has been great. The most recent purchase was the paisley balloon trousers and top. Looked beautiful on the model and I particularly loved the wide flowing long sleeves. When the items turned up I was so disappointed that the cuffs of the sleeves were elasticated! Nothing like the picture and the fit was terrible. I returned the items and feel that the items were advertised on their pictures incorrectly. Very peeved that I had returned an item that was different to picture and had to pay return postage. I do think the quality has gone right down. Very disappointing for a brand I have loved for years

29 May 2026
Unprompted review
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Reply from Never Fully Dressed

Thank you for taking the time to share your feedback, sorry to hear how disappointed you felt with your recent order, especially as you have been a loyal customer. We appreciate your feedback & have shared this with the design & shoot teams - we always want our imagery to reflect the details included in the design.
Thank you again for your honesty & continued support for NFD over the years ❤️

Rated 5 out of 5 stars

Good website, prompt delivery

Ordered, delivered promptly, lovely dress that I’m thrilled with.

18 May 2026
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Reply from Never Fully Dressed

Thank you for taking the time to share Judith 🧡 We LOVE our mesh dresses, so glad you do too, enjoy wearing NFD

Rated 5 out of 5 stars

Stunning jumpsuit

Stunning jumpsuit , lovely material, very fast delivery

19 May 2026
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Reply from Never Fully Dressed

Such a statement style Jo, so glad to hear you love 🤎

Rated 5 out of 5 stars

The dress I ordered wasn't right for…

The dress I ordered wasn't right for me, but it was an easy returns process and I would happily recommend and look at purchasing from them again in the future.

18 November 2025
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Reply from Never Fully Dressed

So lovely to hear ✨ thank you for taking the time to review, hope to see you again soon

Rated 5 out of 5 stars

Great company, great clothes.

Love this clothing line, it's my favourite.
Ordering, returns abd refunds are easy.
Sizing is correct. Quality is great.
I love that I can contact NFD on WhatsApp with any queries and they are always very quick to respond. Any issues are easy to resolve.
A very reliable company.

19 May 2026
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Reply from Never Fully Dressed

So lovely to hear Andrea ✨ thank you for taking the time to send a review ✨ Enjoy wearing your NFD

Rated 3 out of 5 stars

Lovely product but oversized

I loved the product ( plisse Mari trousers) but they were too big. I returned them for an exchange ( L to M). These arrived but were still too big. A second return was not straightforward as I wanted to exchange ( again ) for size S. These at the time of return ( Junes 1st) were not available. So I had to have a refund. ( awaiting).
Today 5th June the trousers are again available! I have ordered them again…. And hope this time they fit!

1 June 2026
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Reply from Never Fully Dressed

Thank you for your review Annie, sorry to hear the process wasn't as smooth second time round, glad you have your items and hope you enjoy wearing NFD ✨

Rated 1 out of 5 stars

I haven't even received the dress.

I haven't even received the dress.

19 May 2026
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Reply from Never Fully Dressed

Hi Corina, I can see your order is in transit, due to arrive in the next few days ✨ Please continue to check on the tracking list shared via email for further updates

Rated 5 out of 5 stars

Love NFD

Love NFD, it’s the unique patterns, clothing designs and vibrant bright colours that keeps me buying more. There Is also the quality of the clothing which is excellent and the fast service and customer care. The designs are for everybody as they say, small tall, big, thin and everything in between, tgey are my go to brand. Love it.

19 May 2026
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Reply from Never Fully Dressed

Yes Anne, we love this so much! Thank you for taking the time to share such a gorgeous review & for your continued NFD support ✨✌️

Rated 5 out of 5 stars

Delivery is always quick

Delivery is always quick! Returns are made easy… reasonably priced & often complimented when wearing NFD!

19 May 2026
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Reply from Never Fully Dressed

We love the compliments our community gets when wearing NFD, it's the best! 💖 Thank you for letting us know

Rated 1 out of 5 stars

Poor quality over priced

So disappointed ordered satin balloon trouser and vest £145
The quality was poor
Can get 1/2 the price elsewhere
To make it worse still waiting’ for a refund
And the order has arrived back
Would not recommend

27 May 2026
Unprompted review
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Reply from Never Fully Dressed

Sorry to hear this, we are unable to see your order number however would be happy to review further if you can share 💖

Rated 5 out of 5 stars

Stunning dresses

Lovely clothes, kept most of my recent order. The odd item gets returned as not as expected but overall the clothes are stunning

18 May 2026
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Reply from Never Fully Dressed

Thank you for your honest review, so glad you love the styles that work for you 💖

Rated 5 out of 5 stars

Easy ordering on line

Easy ordering on line.
Quick and efficient delivery.
Fabulous dress!!

21 May 2026
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Reply from Never Fully Dressed

We love our mesh dresses, so gorg, glad you do too 🩵

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