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My Probate Partner Reviews 

460
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the dedicated staff members are exceptionally helpful, knowledgeable, and professional, guiding them smoothly through every single step of a complicated process. Many consumers note that having a dedicated personal case manager takes away a tremendous amount of stress during such an incredibly difficult time. People deeply appreciate the incredibly quick response times and highly efficient communication, which ensures that all customer questions are answered promptly. Reviewers also point out that the overall user experience is exceptionally clear, straightforward, reliable, and entirely worth the investment from start to finish.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting an efficient and professional... See more

Staff

People report positive experiences with staff, highlighting their knowledge, efficiency, and exceptional... See more

Customer service

Consumers find customer service to be positive and deeply supportive throughout difficult times. Reviewers... See more

Response time

Clients share positive opinions on response time, expressing strong satisfaction with how quickly their... See more

User experience

Users describe positive interactions with user experience, noting that helpful staff members make the process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sharon made this process so easy for us. A perfect way to apply for deed of confirmation, made what was an already stressful situation easier. Flawless process and any questions we had were answered i... See more

Company replied

Rated 5 out of 5 stars

Fabulous service. Very efficient and thorough, nothing was too much trouble and Sharon was always very quick to respond to emailed queries. I was in the sad position where both my parents died very cl... See more

Company replied

Rated 5 out of 5 stars

if you live in Scotland and need to fill in the C1 confirmation form you have 3 options 1. pay a solicitor 3 to5% of estate value ( up to £11000 in our case) 2. do it yourself we submitted it FOU... See more

Company replied

Rated 5 out of 5 stars

Helpful and supportive guidance through a complicated (and very slow court process) Fees also very reasonable relative to quotes received for solicitors to do the work. If not using solr you need to... See more

Company replied


Company details

  1. Executor
  2. Legal Services

About My Probate Partner

Written by the company

My Probate Partner is a guided DIY probate service for Executors in Scotland. We help people apply for Confirmation accurately and with confidence, without the cost of using a solicitor.

You stay in control as Executor while we handle the technical side of the process, preparing or reviewing the Court and tax forms to the strict standards required by the Sheriff Court and HMRC. Our experienced team, which includes specialists with deep knowledge of Scottish executry practice provides clear guidance every step of the way.

Our service is fully remote and fixed-price. After you share the estate information through our secure online portal, we prepare a court-ready application pack for printing and signing. Most applications are ready within one to two weeks, depending on the complexity of the estate and how quickly the information is provided. We offer a money-back guarantee that your application will be accepted by the Court.

We support most types of estates, including no-Will cases, property, legal rights, claiming tax exemptions, and Executors who simply want reassurance that everything has been completed correctly. For situations that genuinely need a solicitor, we can refer you to trusted firms.

Our goal is to make the probate process clearer, faster, and less stressful, helping every Executor feel confident from start to finish.

Money Back Guarantee

We guarantee a successful result with the Court

We are so confident your application will be accepted that we offer a money-back guarantee if we cannot help you get your application through the Court. If the Sheriff Court identifies any technical issues with the paperwork, we will work with you to correct them promptly and resubmit at no extra cost. In the unlikely event that a technical issue means the application cannot be approved after we have attempted to fix it, we will refund your fee in full. The guarantee covers the accuracy and completeness of the forms we prepare or review, giving you reassurance that the application you submit meets the Court’s strict requirements.

Contact info

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5.0

Excellent

TrustScore 5 out of 5

460 reviews

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5.0

All reviews

(460)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They get Good Reviews for a reason. They’re Good

Couldn’t have got through this process with My Probate Partner. The information of the Scot Gov website is less than helpful! They are great to deal with and clearly know how to get the Confirmation process concluded successfully. I have hesitation in recommending them.

9 October 2025
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Reply from My Probate Partner

Thank you so much for taking the time to write this review. We are glad we were able to help you get Confirmation successfully and wish you all the best.

Rated 5 out of 5 stars

Professional & Understanding Service

Organisation was very quick to respond to my initial email enquiry. Very helpful regarding information required and explained everything I needed to do. From initial response to bring contacted by an appointed 'Case Worker ', everything was handled with professionalism, understanding and sensitivity!.

I would recommend using this company/service to others.

1 October 2025
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Reply from My Probate Partner

Hello Patricia, thank you for writing this great review. We are really pleased we were able to help you get Confirmation and wish you all the best.

Rated 5 out of 5 stars

INVALUABLE-worth every single penny

I thought we had done a good job at collecting information for CONFIRMATION but the guidance notes are really not great so the final stages of doing the C1 form were VERY stressful-however Probate Partner were AMAZING-I can’t recommend them highly enough to sort everything out & explain each question-I Could NOT have done it without them.

7 October 2025
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Reply from My Probate Partner

Thanks Jane for sharing this lovely review. We agree that the C1 guidance notes are inadequate and need to be revised, and hopefully HMRC will do this soon. We're pleased we were able to help you get Confirmation. We wish you all the best.

Rated 5 out of 5 stars

Thanks to the team at Probate Partners

Cannot thank the team at Probate Partner enough. They made, what I thought would be a stressful time actually quite straightforward.

Kept to all the timescales and were professional at all times.

7 October 2025
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Reply from My Probate Partner

Thanks Grace for this lovely review. We're really pleased we were able to take some of the stress out of this for you. We wish you all the best.

Rated 5 out of 5 stars

Helpful and supportive guidance through…

Helpful and supportive guidance through a complicated (and very slow court process)
Fees also very reasonable relative to quotes received for solicitors to do the work. If not using solr you need to do the forms and submit docs personally but MPP makes it clear what you need to do and supports with any queries. Def highly recommend

3 October 2025
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Reply from My Probate Partner

Thanks for sharing this great review. The court can indeed be slow to process and the forms can be complex. We are pleased we could help you submit your application without the need for a solicitor. We wish you all the best.

Rated 5 out of 5 stars

They are knowledgable,helpful and quick…

They are knowledgable,helpful and quick with
their responses.I got my probate confirmed
first time.I know it would have been much longer
without their expert help.

23 September 2025
Unprompted review
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Reply from My Probate Partner

Thank you Jeanette for this great review. We are really pleased we helped you get over the line and get Confirmation first time. We wish you all the best.

Rated 5 out of 5 stars

Believe the great reviews

Believe the great reviews. From the first introductory call right through to being successfully granted Confirmation on the first attempt, I would highly recommend this service. The team are very helpful and knowledgeable, guiding you through every step. They took a lot of the stress out of what can be a very complicated and confusing process. Worth every penny for the assurance their services provides.

25 June 2025
Unprompted review
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Reply from My Probate Partner

Thank you Susan for writing this lovely review. It's great to hear you got Confirmation on the first attempt and we were able to help you navigate this often complex process. We wish you all the best.

Rated 5 out of 5 stars

Outstanding people to work with.

After a horrible experience with a solicitor I found My Probate partner and gave them a call. They took time understanding my situation and gave me so much confidence in taking control. An absolutely outstanding service. I cannot rate them high enough.

15 September 2025
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Reply from My Probate Partner

Hello Andy, thank you for sharing this great review. We are really pleased we could help you take control and get Confirmation. We wish you all the best.

Rated 5 out of 5 stars

Knowledgeable professional advice with good value for money!

Initially My Probate Partner provided 7 free emails, one per day over 7 days to explain the C1 Form application process. At the end of the week I signed up for a 15 minute free telephone consultation, and at this point I realised that this company could help me to navigate the complex process of applying for a Probate Confirmation Certificate from the Sheriff Court.
Whilst there is a lot of information on various websites about this process, some didn't make sense, some was conflicting and some confusing. The actual 'Information Notes' to complete the C1 Form were as useful as a chocolate teapot. But My Probate Partner completely simplified the process for me. They advised what needed to be added, corrections required and the terminology that the court would expect you to use on a C1 Form. They also advised on what pieces of documentation I was required to send along with the C1 Form.
My application to the Sheriff Court for a Confirmation Certificate was approved on the first submission.
I am in no doubt that if I had tried to proceed on my own that this application would have been rejected.
Many thanks to My Probate Partner, whose staff are approachable, knowledgeable, professional and very understanding at what is a difficult time dealing with a death.

11 August 2025
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Reply from My Probate Partner

Thanks Fiona for writing this great review. We're pleased we could help you navigate this often complicated process and get Confirmation on the first attempt. We wish you all the best.

Rated 5 out of 5 stars

Absolutely recommend them to anyone needing help with a Scottish Confirmation application

I was so daunted by the prospect of dealing with my mother and father's Confirmation application, but My Probate Partner made the entire process simple and stress-free. From our very first interaction, they were incredibly friendly and approachable, patiently answering all of my questions without any of the stuffiness you might expect from a legal service.

What truly stood out was the value for money. Compared to traditional solicitors, their services were a fraction of the cost, but the level of support was phenomenal. They guided me through every step, ensuring the applications were completed correctly and submitted without a hitch. It felt like I had an expert partner on my side, and it lifted a huge weight off my shoulders during a very difficult time.

I'm so grateful for their service and would absolutely recommend them to anyone needing help with a Scottish Confirmation application.

26 August 2025
Unprompted review
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Reply from My Probate Partner

Hello Mark, thank you so much for sharing this great review. We know how daunting the process can be, especially when there are multiple Confirmations to be obtained. We are pleased we could help you navigate this process and get both Confirmations as quickly as possible. We wish you all the best.

Rated 4 out of 5 stars

I found this service exceptional…

I found this service exceptional leading me every step of the way. No matter how big or small a question it was answered very swiftly. I was granted confirmation within a week. Truly could not have done this without the help and guidance .

15 August 2025
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Reply from My Probate Partner

Thank you for taking the time to write this review. We are really pleased that you were granted Confirmation so quickly and that the process was smooth. It would be great to hear what we could have done to nudge you up to five stars :) We wish you all the best.

Rated 5 out of 5 stars

Feedback

During an extremely stressful time, coupled with all the Financial considerations and costs. My Probate Partner did exactly what what it said on the tin. It's refreshing to know that in Theses days there are companies' that under promise and over deliver. My only criticism is that they don't charge enough for the service they provide.

8 August 2025
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Reply from My Probate Partner

Thank you so much for sharing this lovely review. We are pleased we were able to help you through the process and wish you all the best.

Rated 5 out of 5 stars

It's amazing what we can do with this excellent support!

I didn't feel very confident about settling a parental estate by myself and, after a reassuring call with Mike, opted for the top level package. The efficiency and attention to detail is second to none! The whole process has been so fast and at a fraction of the cost of using a lawyer. My Probate Partner absolutely deserves their 5 star rating! Special thanks to Lucy too.

19 August 2025
Unprompted review
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Reply from My Probate Partner

Thank you for taking the time to write this great review. We are glad we could help you get Confirmation quickly without paying huge fees. We wish you all the best.

Rated 5 out of 5 stars

Excellent customer service and support

Dealing with the death of a loved one and all the admin around it is no easy thing.
However, My Probate Partner helped make what felt very daunting and complicated much easier and it was great to have someone to answer any questions, however silly they seemed.
I'd thoroughly recommend them and the service they provide.

1 July 2025
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Reply from My Probate Partner

Thanks Heather for this great review. We wish you all the best.

Rated 5 out of 5 stars

Successful confirmation

Online service but answered all my questions via email. Clear instructions making it easy to submit C1 form with accompanying documents to the court.
I couldn't have done it myself without their help. I am not great with computer at age 66 but managed the process. Successful at the first attempt saving £££'s.

1 August 2025
Unprompted review
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Reply from My Probate Partner

Thanks Janis for writing this lovely review. We are pleased we could help you get Confirmation on the first attempt. We wish you all the best.

Rated 5 out of 5 stars

Honest company - Saved us lots of money at a difficult time.

After watching the webinar we arranged a free call with Mike. We thought we’d be able to do confirmation ourselves with help from myprobatepartner as my father-in-laws’ estate was not too complex. Mike talked us through the process, then explained that due to the wording of the will and how the house deeds had been set up that confirmation wasn’t needed in the case. He saved us potentially thousands in lawyer fees and also lost out on us using his services instead as not needed.
Exceptional guy. Thank you for your clear explanation and help at this difficult time.

11 August 2025
Unprompted review
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Reply from My Probate Partner

Thank you Susan for writing this lovely review. We will be sure to pass your feedback on to Mike, who will be delighted to hear that he was able to help you with this process, even if you didn't sign up with us. We wish you all the best.

Rated 5 out of 5 stars

Excellent service

All my queries were answered quickly and very efficiently which made the whole process relatively stress free. Really excellent service.

8 August 2025
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Reply from My Probate Partner

Thank you Sally for this great review. We are glad we could make it as stress free as possible for you. We wish you all the best.

Rated 5 out of 5 stars

Saved a fortune with probate partners…

Saved a fortune with probate partners 😊right from start we were kept updated & every step of way getting certificates of confirmation was made stress free & so easy to understand the process ,Grateful to Sharon who was fantastic & can’t recommend enough.🌟🌟🌟🌟

14 August 2025
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Reply from My Probate Partner

Thanks Theresa for taking the time to write this great review. We are glad we could help you get both Confirmations and make the process a little bit less stressful. We wish you all the best.

Rated 5 out of 5 stars

Chose to use the guidance option to…

Chose to use the guidance option to assist with my Dad's confirmation which we had partially completed but were having difficulty in understanding some of the complex language.
The guidance was far more clear than the government website and allowed us to complete quickly. Once we submitted the forms to be checked, they were viewed and returned rapidly with notes for minor adjustments.
Once completed, we sent the forms off to finalise the confirmation which took a few days and allowed us to move forward with the estate.
A great, clear, concise service with several options depending on your understanding and confidence.

11 August 2025
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Reply from My Probate Partner

Thank for this great review Damon. We are really pleased that our guidance was clear and helped you navigate this process. We wish you all the best.

Rated 5 out of 5 stars

Stress Free Experience

It removed all stress from trying to negotiate an overly complicated legal process. My application got through first time.

23 July 2025
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Reply from My Probate Partner

Thank you for writing this great review. We are pleased we managed to help you over the line with this on the first attempt. We wish you all the best.

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