MYKSTYLE UK Reviews 

130
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery services and the secure, careful packaging of all purchased orders. Many buyers also deeply appreciate the thoughtful personal touches, such as cute handwritten notes and extra free samples included in their shipments. Consumers note that the online store successfully offers hard-to-find products and maintains wonderful item conditions. Some people also felt that discovering these rare beauty items made their overall shopping experience exceptionally rewarding. Reviewers consistently mention they will gladly return for future purchases because of the remarkably helpful customer service. People highlighted that the prompt communication and wonderful product variety exceeded expectations.

What people talk about most

Product

Customers had positive experiences with product, expressing great satisfaction with the items and overall... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that items arrive... See more

Order

People report positive experiences with order, highlighting fast shipping times and excellent packaging.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered the items which are nicely packed. The items were delivered by Royal Mail. One item was cancelled due to out of stock. Otherwise, that was fine.

Rated 5 out of 5 stars

Lovely smaller K-Beauty company that has made the best impression with the attention to detail and care provided with their products, packaging and notification system. I will definitely be keeping My... See more

Rated 5 out of 5 stars

I love the fact that Queenie sends little personalised notes with each order. It’s such a thoughtful touch, she even remembered me asking about the product and noted that. Overall, delivery was made f... See more

Company replied

Rated 5 out of 5 stars

Ive ordered with them twice now and they've always been excellent. First time there was a mistake with a listing I bought and she quickly emailed to apologise. It was rectified with a free shipping... See more

Company replied


Company details

  1. Health and Beauty Shop

Written by the company

MyKStyle brings the latest (and best!) skincare and makeup products from South Korea right to your doorstep. We strive to make Korean Beauty easy and simple, so you can find the products that suit you best :)


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

130 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(130)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing brand to shop from

Cutest hand written note left, as well as multiple free samples! Fast shipping and great quality packaging.

4 December 2025
MYKSTYLE UK logo

Reply from MYKSTYLE UK

hi Yasmin, thank you so much for leaving us a review! so glad you liked your parcel :)

Rated 5 out of 5 stars

Excellent customer service

Ive ordered with them twice now and they've always been excellent. First time there was a mistake with a listing I bought and she quickly emailed to apologise. It was rectified with a free shipping code so I could reorder with the correct pricing x

What an angel will always pick here especially for the mystery boxes

20 October 2025
Unprompted review
MYKSTYLE UK logo

Reply from MYKSTYLE UK

hi Lauren, thank you so much for your review and for your patience whilst we made your order right :) hope you're enjoying your mystery box items! x

Rated 5 out of 5 stars

🖐️Queenie and thank you so much for my…

🖐️Queenie and thank you so much for my box of goodies!I was delighted to receive the Large Clean it Zero and this is my 3 rd jar of the Original which I love,and so looking forward to using the refreshing balm.And it was so nice to include the little freebie items,that is always a lovely touch.Very well packaged and good delivery time.Very pleased with my first order,thank you .🙏

14 October 2025
MYKSTYLE UK logo

Reply from MYKSTYLE UK

Hi Liz, you've got us glowing reading your review - thank you so much! So happy to hear you're enjoying the Clean It Zero Cleansing Balms :) haha aren't the freebies the best part?! XD

Rated 5 out of 5 stars

Lovely customer service

Lovely customer service, would definitely buy from them again!

25 September 2025
MYKSTYLE UK logo

Reply from MYKSTYLE UK

Hi Ming, thank you for your review! Always happy to help ^-^ and thank you for being such a lovely customer~

Rated 5 out of 5 stars

Skincare

Everything arrived on time and everything was packed safely and securely, Queenie is the best

Definitely my go to shop for Korean and Japanese skincare 😊❤️

9 September 2025
MYKSTYLE UK logo

Reply from MYKSTYLE UK

Hi Raheem, thank you so much for your review! So glad to hear your got all your K-beauty and J-beauty goodies safely heuheu :)

Rated 5 out of 5 stars

Amazing service

Amazing service - my order was shipped super quickly. The care given to the packaging, with the personal note, was such a nice surprise.

11 September 2025
Unprompted review
MYKSTYLE UK logo

Reply from MYKSTYLE UK

hi there, thank you so much for leaving a review - we're so happy to hear you liked the packaging and note :)

Rated 5 out of 5 stars

would recommend

Shipping was really quick, came with a freebie and a handwritten note, tysm!

28 July 2025
Unprompted review
MYKSTYLE UK logo

Reply from MYKSTYLE UK

hi lovely, thank you so much for the review! you're very welcome, hope you're enjoying your K-beauty items x

Rated 5 out of 5 stars

Fast delivery

Fast delivery, Nice free inclusions, and secure packaging.

10 July 2025
MYKSTYLE UK logo

Reply from MYKSTYLE UK

hi lovely, thank you for the review! hope you're enjoying your K-beauty item :)

Rated 5 out of 5 stars

My product came nicely packaged and…

My product came nicely packaged and received with a hand written note inside along with free products to try.

27 June 2025
Unprompted review
MYKSTYLE UK logo

Reply from MYKSTYLE UK

hi lovely, thank you for leaving us a review! it's our pleasure - honestly freebies are the best part 🤭

Rated 5 out of 5 stars

Quick delivery and Excellent customer…

Quick delivery and Excellent customer service. Definitely coming back.

20 May 2025
MYKSTYLE UK logo

Reply from MYKSTYLE UK

hi there, thank you so much for leaving a review! here to help anytime and hope you're enjoying your K-beauty product :)

Rated 5 out of 5 stars

Great website to buy k beauty products

Great website to buy k beauty products, had a limited edition item I’ve been unable to find anywhere else so was very happy, free samples included, I thought shipping was reasonable but they still emailed me to apologize for the delay and credited my account which was much appreciated :) Will definitely be using again.

29 April 2025
MYKSTYLE UK logo

Reply from MYKSTYLE UK

hi lovely, thank you so much for leaving us a review! we're so happy we had the item you wanted in stock, and again we're sorry for the delay in shipping!

Rated 5 out of 5 stars

Thumbs Up

I've never had an issue with this supplier. I'm allways very happy with my purchases. Yes, the shipping sometimes can take a little longer than other websites but that doesn't bother me. Maybe the communication could be better, but overall it's not an issue for me.

12 April 2025
Unprompted review
MYKSTYLE UK logo

Reply from MYKSTYLE UK

hi lovely, thank you so much for the feedback - we're working hard to improve our shipping times and quality of communication for you! :)

Rated 5 out of 5 stars

MYKSTYLE was efficient and reliable

MYKSTYLE was efficient and reliable, I’ve been looking for that product every where and they had it in stock. Delivery came at the proposed time.
I really loved the cute note.

12 April 2025
Unprompted review
MYKSTYLE UK logo

Reply from MYKSTYLE UK

hi there, thank you so much for the review. we're so glad we had the item you were looking for and it's our pleasure to send out cute notes to our customers :)

Rated 4 out of 5 stars

Efficient

Queenie was very efficient and attentive in replacing my faulty beauty tool, despite the many complications. She was fantastic and did everything she could to ensure her customer's satisfaction. I highly recommend Queenie and her professionalism!♥️

31 March 2025
Unprompted review
MYKSTYLE UK logo

Reply from MYKSTYLE UK

hi lovely, thank you so much for leaving a review! we're always happy to help :) thank you so much for your patience with us whilst we resolved the issue!

Rated 5 out of 5 stars

Really good service

I ordered an out of stock item, the service respondent was really quick to respond to my request for an update! I was offered an alternative product with an additional 10% or a refund. Even though I wasn't able to get my products, I was really happy with the service I received and the way they were willing to help!

12 February 2025
Unprompted review
MYKSTYLE UK logo

Reply from MYKSTYLE UK

hi lovely, thank you so much for leaving us a review! we're so sorry the item you wanted wasn't in stock at the time and we're working hard to improve the accuracy of our inventory for you :) always happy to help when we can!

Rated 1 out of 5 stars

I placed an order and didn’t receive it…

I placed an order and didn’t receive it yet! Tried to email them but they don’t answer.. I’m really disappointed ..

23 December 2024
Unprompted review
MYKSTYLE UK logo

Reply from MYKSTYLE UK

Hi there, I’m really sorry for the delay and for not replying sooner. Your order was placed during our holiday break, which slowed things down — and we should have made our holiday hours much clearer.

I hope you’ve received your order by now and are enjoying it. Thank you for sharing your feedback — it’s helped us improve how we communicate in the future. 💛

Rated 1 out of 5 stars

Ordered on the 26th of July

Ordered on the 26th of July. I have emailed and messaged, have had 0 response. My item was a pre order and a set of masks, the time frame on the website is 2-3 weeks. I have been a loyal customer spending £50+ monthly for a while, never had an issue! Really disappointing!!

26 July 2024
Unprompted review
MYKSTYLE UK logo

Reply from MYKSTYLE UK

Hi lovely,

I’m so sorry for the lack of response and the disappointment this has caused, especially as one of our loyal customers — we really value your continued support. Your order included a pre-order item, which can sometimes take a little longer to arrive, but we should have kept you updated along the way.

We’re reviewed how we handle pre-orders and communication to make sure this doesn’t happen again.

Thank you for sharing your feedback — it helps us improve. 💛

Rated 1 out of 5 stars

I Ordered a facemask over three weeks…

I Ordered a facemask over three weeks ago and nothing has arrived!!! I cannot find any contact with them at all. I bet they don’t reply to this review either. I think this is a scam.!!!

22 July 2024
Unprompted review
MYKSTYLE UK logo

Reply from MYKSTYLE UK

Hi there,

I’m so sorry you had this experience and for how frustrating it must have been at the time. We had some delays with pre-orders around that period, and we know our communication wasn’t clear enough.

I hope your order was resolved since then, but if not, please reach out to us via the web chat so we can make things right. Your feedback has helped us improve, and we’ve now made big changes to how we communicate shipping times and updates. 💛

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