Myfacesocks Reviews 

405
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Vivian was fantastic in coordinating bespoke changes to the design I requested. Thank you, I’ll be back.

Rated 5 out of 5 stars

Shirts look fantastic. Soft fabric, vibrant colours and the photo is clear. It will make my husbands big 0 birthday so special when he walks into the room! Thanks for the great customer service too 🙏... See more

Rated 5 out of 5 stars

I was quite happy with my order of pj pants. The quality was reasonable for what I paid and is super cute. I ordered a couple of sizes larger than normal knowing it would likely run small. A bit decep... See more

Rated 5 out of 5 stars

Love my aprons! My order for 2 aprons with my own dog photo was executed with speed and efficiency. The process of applying the photo was user friendly and easy to do. I was initially concerned that... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Customize your face on socks! Just need 3 steps to enjoy free shipping. Personalized your photo or dog's face on socks as a gift on Father's Day, Mother's Day, Anniversary, wedding, Christmas and any occasion for your family, friend, pet. 100% Made In ...


Contact info

3.9

Great

TrustScore 4 out of 5

405 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(405)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

15 Hawaiian Face Shirts

These shirts were fantastic and with 15 guys wearing them on a buck's cruise, they were the focus of the crowds! There were significant delays with responses from Myfacesocks and difference in prices each day but overall we were impressed with the outcome

30 June 2023
Unprompted review
Rated 5 out of 5 stars

Best joke present

Fantastic product, great communication. I’m honestly still laughing. I got the custom oodie with a silly photo of my face for my sisters birthday and it’s bloody fantastic I’m so pleased :) she wears it every single night and said it’s so warm!!

13 July 2023
Unprompted review
Rated 5 out of 5 stars

Love them

Love them! They are beyond my expectations. The quality and print is excellent. I would highly recommend to anyone who is looking for something unusual to give as a present. Thank you

6 July 2023
Unprompted review
Rated 5 out of 5 stars

Great quality

It was super good quality and looked professional. DEFs recommend for a good laugh :) So much fun, and would buy it again!

15 July 2023
Unprompted review
Rated 5 out of 5 stars

Great Customer Experience

I had a situation with my order never being received by the recipient.
My daughter was disappointed because she sent it to her dad for Father’s Day and him not receiving it broker her heart.
I called to inquire and I was offered another item to be mailed out.
Thank you!

24 June 2023
Unprompted review
Rated 1 out of 5 stars

the product is garbage… thought i was…

the product is garbage… thought i was buying a nice Hawaiian shirt (40$) and it might as well just been some cheap pajamas! plus they did not put the photo on correctly! SUPER PISSED

17 June 2023
Unprompted review
Myfacesocks logo

Reply from Myfacesocks

Thanks for sharing the information with us and we do apologize for this inconvenience. We have sent you an email and would like to have the issue resolved sooner.

Rated 1 out of 5 stars

Purchased a hawian shirt with my…

Purchased a hawian shirt with my friend's face last year and it was a complete waste of time. Ordered size small and it was absolutely huge. I'm 13 stone and I could have fit 3 of me into it.

16 June 2022
Unprompted review
Myfacesocks logo

Reply from Myfacesocks

Thanks for taking your time sharing the information with us. Could you please let us know the order number? Then we can find a solution to this issue. Look forward to hearing from you soon.

Rated 5 out of 5 stars

Quite happy for price

I was quite happy with my order of pj pants. The quality was reasonable for what I paid and is super cute. I ordered a couple of sizes larger than normal knowing it would likely run small. A bit deceptive in marketing as it is printed and shipped from China and takes double length of time in shipping but was able to track online and was ready for shipping within two days of ordering.

22 March 2023
Unprompted review
Rated 1 out of 5 stars

You may not get what you order

My first order the sales team were excellent. I was provided with draft samples to approve and I got what I ordered. I liked the service and products so much that I made a second order.
That was my mistake.
The sales team was poor, I was never provided with draft samples to approve and when I enquire when I would get the drafts to approve I was told the shirts were already made and shipped.
When I asked again for the drafts, they were provided, which is when I discovered that they only used part of the images I uploaded. These images were similar to my first order but this time they only used half the images.
I brought this to their attention only to be advised too bad the shirts aren't defective so if I want what I ordered I could pay a further fee to have them done correctly.
I will never use them again and warn others on any platform I can, that you don't always get what you order and they change their practices without telling you ( what occurs with one order doesn't harken with the next).

13 February 2023
Unprompted review
Myfacesocks logo

Reply from Myfacesocks

We are terribly sorry for any disappointment caused. Please kindly note that this was certainly never our intent. We very much appreciate you taking a moment to bring this feedback to our attention so we may continue to work to improve going forward. After checking our customer service has contacted you via email to offer a better solution to you. We will help make this issue resolved soon.

Rated 3 out of 5 stars

They’re OK

The socks came out fine, design wise. Definitely overpriced though considering the generic sizing and fabric quality is odd.
Also not shipped from Australia.

14 December 2022
Unprompted review
Myfacesocks logo

Reply from Myfacesocks

Hi Zoe, thank you for taking the time to share this feedback with us. Please kindly note that this is certainly never the kind of service we aim to provide. Rest assured that your thoughts were shared with our teams as we're always looking for ways to make the improvements that were needed. Thank you for your support!

Rated 1 out of 5 stars

I would never use this company again!

I would never use this company again, purchased on 7th December from an "Australian" business it is now 23rd December and no sign of my items even though it was only meant to take 10 days to get here. Now it won't be here until the New Year. They say "shipped" but then it doesn't actually get logged in any shipment places for 3 days. This business is made on bad customer service, false advertising and claims. 100% would not recommend anyone. After requesting a full refund they just ignore my questions in the email and copy and paste the same generic response.

6 December 2022
Unprompted review
Myfacesocks logo

Reply from Myfacesocks

Hi Lani, We are terribly sorry for any disappointment caused. Please kindly note that this was certainly never our intent. We very much appreciate you taking a moment to bring this feedback to our attention so we may continue to work to improve ourselves. After checking our customer service has contacted you via email to offer a better solution to you. We will help make this issue resolved soon.

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