Myfacesocks Reviews 

405
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Vivian was fantastic in coordinating bespoke changes to the design I requested. Thank you, I’ll be back.

Rated 5 out of 5 stars

Shirts look fantastic. Soft fabric, vibrant colours and the photo is clear. It will make my husbands big 0 birthday so special when he walks into the room! Thanks for the great customer service too 🙏... See more

Rated 5 out of 5 stars

I was quite happy with my order of pj pants. The quality was reasonable for what I paid and is super cute. I ordered a couple of sizes larger than normal knowing it would likely run small. A bit decep... See more

Rated 5 out of 5 stars

Love my aprons! My order for 2 aprons with my own dog photo was executed with speed and efficiency. The process of applying the photo was user friendly and easy to do. I was initially concerned that... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Customize your face on socks! Just need 3 steps to enjoy free shipping. Personalized your photo or dog's face on socks as a gift on Father's Day, Mother's Day, Anniversary, wedding, Christmas and any occasion for your family, friend, pet. 100% Made In ...


Contact info

3.9

Great

TrustScore 4 out of 5

405 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(405)

28 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

I have no idea what all the bad reviews are about. This product is wonderful and when I had inquiries about shipping or my order I was promptly replied to with a detailed answer. Highly recommend this product is hilarious!

10 December 2023
Unprompted review
Rated 1 out of 5 stars

DONT WAIST YOUR TIME OR MONEY

Orded and paid double the price of my item for express post as we had a event I needed the product for .. I was emailed and asked for a futher 39 dollars on top of the 49 I had already paid .... $37 for the shirt and $88 for express post which they could not guarantee after my order said it was posdiable ... bk and forth with customer service, who would not listen...only to cancell my order .... not happy if your in Australia DO NOT ORDER FROM THIS COMPANY

8 December 2023
Unprompted review
Myfacesocks logo

Reply from Myfacesocks

Hi Nat. Thanks for sharing the news with us and sorry for this inconvenience. Please kindly send us the order number so that we can look into this issue. Thanks in advance. - Elsie

Rated 5 out of 5 stars

Great online service

Elsie was very patient with me while trying to get the shirts perfect. Have not yet received the shirts but I’m sure they will be perfect.

28 September 2023
Unprompted review
Rated 5 out of 5 stars

Great product and customer service

Absolutely loved the socks we received but unfortunately one of the pairs was damaged after the first wear. Customer service team responded quickly and professionally, wouldn’t hesitate to purchase again.

3 September 2023
Unprompted review
Rated 5 out of 5 stars

Photo wallet

I purchased a photo wallet and was quite disappointed with the result, I emailed them straight away and within a couple hrs I had a reply, apologetic and very helpful, offered to replace with a new one free of charge, I wasnt expecting anything I just wanted them to know my feedback.
But I was very pleased with customer service and the quick replies..

10 August 2023
Unprompted review
Rated 1 out of 5 stars

Avoid this face socks provider

Avoid this face socks provider. They have a sophisticated system of lulling you into security with a sham customer service attentiveness. Do not be comforted by them checking you are happy with your order before they print etc. the mock up I was sent and approved was dramatically different from the item that was delivered which was cheap, poorly printed product, rubbish basically, and you could barely see the face we wanted on the product. When I wrote to customer service their response was that I approved the printing and offered me 20 % back. This product will go in the bin. I have not accepted 20% as they are not honouring their responsibility to send a product that meets the description they provided. The mock up approved is not what was delivered. Go with a company that you know is printing in Australia. These guys are no cheaper. Plus they try to add a $4.99 “ VIP” charge to every order and beware of that as there is no explanation of what this $4.99 is for. Just feels wrong, the whole experience. Do not be fooled by this company’s response below. I wrote this review after I had tried to come to a favourable outcome with them. They have no idea about how to treat a customer.

24 August 2023
Unprompted review
Myfacesocks logo

Reply from Myfacesocks

Thanks for sharing the feedback with us and sorry for this inconvenience. Please kindly contact us via cs@myfacesocks.com so that we can offer a solution. Thanks in advance.

Rated 5 out of 5 stars

I am so impressed with this company

I am so impressed with this company. I had a problem with one shirt out of 24 and they could not have been more helpful in rectifying the issue. The shirts are exactly as I expected them to be. Highly recommend this company and I will be visiting them again

17 August 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Products & Customer Service

Every conversation I've had has been incredibly helpful, very patient, extremely efficient, and they've always come back to me when they said they would.
The products are so wonderful and made my daughter so happy! Even production and delivery times were a pleasant surprise.
When I had a design issue, Elsie was so understanding, and didn't just reassure me, she spoke to manufacturing to ensure extra attention was paid to every detail, and again, communication back and forth was far beyond expectations.
Excellent products, excellent customer service. I'll definitely be using this website many more times.

14 August 2023
Unprompted review
Rated 4 out of 5 stars

Very efficient

Easy to order and arrived within a few days so fantastic. Product quality not that great but fit for purpose as probably only a one wear shirt.

8 August 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely loved the gift I got my…

Absolutely loved the gift I got my partner! The first one we received was accidentally damaged, I emailed and within hours it was resolved and another one was being created and on it’s way! Thanks so much guys 👌

5 August 2023
Unprompted review
Rated 5 out of 5 stars

I've ordered from here before with no…

I've ordered from here before with no issues but the product I brought this time was faulty not sew together right. I emailed my issues the email were answered in a reasonable amount of time I was offered a new one at no cost to me. This to me is great customer service

26 July 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look