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Muziker Reviews 9,548

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

--for english version scroll down -- Top Shop! Gute Beschreibungen, schöne Fotos, Größen stimmen, Qualität passt! Sehr günstiger und zügiger Versand! Vielen Dank!! Great shop! Good descripti... See more

Company replied

Rated 5 out of 5 stars

Fast Shipment but Courier service GLS has bad pick up service. The goods arrived fast but then GLS bring the parcel to a small shop open only Monday to Friday 07:30 to 18:00hrs. That there is a closer... See more

Company replied

Rated 5 out of 5 stars

I bought three times , Guitar Pedal for 400 EUR around 2022 , Guitar Neck for 360+ EUR in 2023 and Synth in 2024 for 2k EUR. All the time articles were in new sealed conditions , no damage , no si... See more

Company replied

Rated 3 out of 5 stars

It was not clear to me that goods come from far away in Europe, that therefore the delivery time was a bit longer (not so critical), but above everything else, that in case of returning goods, I would... See more

Company replied

Company details

  1. Electronics Store
  2. DJ Supply Store
  3. Hi-fi shop
  4. Musical Instrument Store
  5. Sheet Music Store
  6. Home Audio Store

Written by the company

Ein zuverlässiger europäischer E-Shop mit über 25-jähriger Geschichte und mit Showrooms in Tschechien und Slowakei, der sich auf Musikinstrumente, LPs, Audiotechnik, DJ-Equipment und Musikzubehör spezialisiert. Ein sozial verantwortungsbewusstes Unternehmen mit Respekt für den Planeten und dem Ziel, seine Dienstleistungen ständig zu verbessern.

Erlebe Musik in allen Facetten

Written by the company

Gitarren, Schlagzeuge, Keyboards, Studio- und Audiotechnik, LPs & Merch
Muziker liefert Top-Ausrüstung für Musiker, Produzenten, DJs und Vinyl-Fans sowie Audio-Video-Freaks.

Selbstbewusst bei Muziker einkaufen

Einfache Retouren, eigenes Servicecenter und fachkundige Beratung

Einfache Retouren, eigenes Servicecenter und fachkundige Beratung
Genieße problemlose Retouren, einen eigenen Kundenservice und eine professionelle Kundenbetreuung. Jetzt verfügbar in deiner Landessprache.

Contact info

Promotion box for Muziker

Muziker ist ein großer Online-Händler

Wir liefern Musikinstrumente und Musikzubehör in 35 Länder Europas

4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Excellent

Excellent. Arrived I damaged and in perfect condition within a short period.

2 October 2024
Rated 1 out of 5 stars

Order canceled due to address change…

Order canceled due to address change and price increased from €168 to €173 at the same time!

4 October 2024
Unprompted review
Muziker logo

Reply from Muziker

Dear Customer,

Thank you for your feedback. We are sorry to hear about the inconvenience you experienced with your order. In such cases, we encourage you to contact us directly, and we can adjust the price back to the original amount.

Thank you for your understanding.

Best regards,
Your Muziker Team

Rated 1 out of 5 stars

I got the wrong product

I got the wrong product, and the return form and system are ridiculous. Too many e-mails back and forth, and so far, I can't get my money back. This is a total waste of time and a very bad buying experience. I will not repurchase it.

25 September 2024
Muziker logo

Reply from Muziker

Dear Customer,

Thank you for sharing your feedback. After reviewing your case, we have confirmed that the correct product was sent. We have been in contact with you regarding this issue. If there are any unresolved concerns, please contact us again so we can assist you further.

Thank you for your understanding.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

Top Service

30 August 2024
Muziker logo

Reply from Muziker

Lieber Kunde,
vielen Dank für die positive Bewertung. Es liegt uns sehr am Herzen, dass unsere Kunden zufrieden sind :)
Mit freundlichen Grüßen,
Ihr Muziker Team

Rated 5 out of 5 stars

Relatively fast shipping

Relatively fast shipping, good quality

20 August 2024
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Reply from Muziker

Dear Kirk,
Thank you for being our loyal customer and for recommending our online store. We're looking forward for your next visit.
Wishing you all the best.
Muziker Team

Rated 5 out of 5 stars

On time and with a good price

The order process was good, the delivery arrived on time and the price was good.

25 August 2024
Muziker logo

Reply from Muziker

Dear Sebastian,
Thanks for sharing your positive experience with other customers.
Shall the new product serve you well :)
Muziker Team

Rated 5 out of 5 stars

Great service and prices as always!

Great prices and service as always. Very prompt shipping. I got my case one day early! Will keep shopping with them!

8 August 2024
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Reply from Muziker

Dear Stephen,

Thank you for your kind words! We're thrilled to hear that you were happy with our prices and service, and that your case arrived ahead of schedule. We look forward to serving you again soon!

Best regards,
Your Muziker Team

Rated 4 out of 5 stars

I had to wait a bit to have a reply

I had to wait a bit to have a reply, but at the end I was anyway satisfied

7 August 2024
Muziker logo

Reply from Muziker

Dear Customer,

Thank you for your feedback. We apologize for the delay in our response but are glad to hear that you are satisfied with the outcome. If you have any further questions or need assistance, please let us know.

Best regards,
The Muziker Team

Rated 5 out of 5 stars

Great website

Great website, rapid service and quick shipping

4 August 2024
Muziker logo

Reply from Muziker

Dear Customer,

Thank you very much for your positive rating, it makes us really happy :)

Kind regards,
Muziker team

Rated 5 out of 5 stars

Padel racket was way cheaper than other…

Padel racket was way cheaper than other websites
Was perfect and delivery to germany in less than a week.
Respect.
Keepmup the good work guys.

30 July 2024
Muziker logo

Reply from Muziker

Dear Customer,

Thanks for your feedback. We're happy for positive rating that you gave us and we're looking forward to your next visit :)

Kind regards,
Team Muziker

Rated 5 out of 5 stars

Easy ordering, fast shipping

Easy ordering, great prices and fast shipping. I will recommend your company and use them again.

29 July 2024
Muziker logo

Reply from Muziker

Dear Stephen,

Thank you for your positive feedback! We're glad to hear that you had an easy ordering experience with fast shipping and great prices. We truly appreciate your recommendation and look forward to serving you again in the future.

Best regards,
Your Muziker Team

Rated 4 out of 5 stars

Good but somewhat slow

Everything was good, the only thing is that processing and shipping of the order took significantly more time than I expected.

17 July 2024
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Reply from Muziker

Dear Customer,

Thank you for your feedback. We’re glad to hear that everything was satisfactory, though we apologize for the longer processing and shipping times than anticipated.

We appreciate your patience and are working to improve our delivery times. We look forward to serving you better in the future.

Best regards,
Your Muziker Team

Rated 1 out of 5 stars

My package is late and lost

My package is late and lost. Nobody seems to know anything. I will never order from you again

10 July 2024
Muziker logo

Reply from Muziker

Dear Ola,

We apologize for the delay and any inconvenience caused. We are currently working with the shipping company to resolve the issue and locate your package. Thank you for your patience.

Best regards,
Muziker Team

Rated 5 out of 5 stars

Great shopping experience

Shopping process was fast & smooth. Product was delivered earlier than expected. It was also in good shape.

10 July 2024
Muziker logo

Reply from Muziker

Dear Customer,

Thank you for sharing your experience! We’re glad to know that everything went smoothly and that you were happy with the delivery timing and condition of the product.

Should you need any further assistance, feel free to reach out.

Best regards,
Muziker Team

Rated 5 out of 5 stars

Good Deals

Hello
Only 👍 good Experience !!!!

30 June 2024
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Reply from Muziker

Dear Mr. Karg,

Thank you for your feedback! We’re thrilled to hear that you had a positive experience and found our deals to your satisfaction.

We look forward to serving you again in the future!

Best regards,
Muziker Team

Rated 5 out of 5 stars

Fast delivery & great customer service

Fast delivery & great customer service

20 June 2024
Muziker logo

Reply from Muziker

Dear customer,
Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer.
Kind regards,
Anna - Muziker

Rated 5 out of 5 stars

Super service

Super service

19 June 2024
Muziker logo

Reply from Muziker

Lieber Herr Cicerano,
Es ist großartig zu hören, dass Sie mit Ihrem Einkauf zufrieden waren! Wir schätzen Ihr positives Feedback sehr.
Mit herzlichen Grüßen
Anna – Muziker

Rated 5 out of 5 stars

Alles top

Alles top, danke.

17 June 2024
Muziker logo

Reply from Muziker

Lieber Kunde,
vielen Dank für die positive Bewertung. Es liegt uns sehr am Herzen, dass unsere Kunden zufrieden sind :)
Mit freundlichen Grüßen
Anna – Muziker

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