--for english version scroll down -- Top Shop! Gute Beschreibungen, schöne Fotos, Größen stimmen, Qualität passt! Sehr günstiger und zügiger Versand! Vielen Dank!! Great shop! Good descripti... See more
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See what reviewers are saying
Fast Shipment but Courier service GLS has bad pick up service. The goods arrived fast but then GLS bring the parcel to a small shop open only Monday to Friday 07:30 to 18:00hrs. That there is a closer... See more
Company replied
I bought three times , Guitar Pedal for 400 EUR around 2022 , Guitar Neck for 360+ EUR in 2023 and Synth in 2024 for 2k EUR. All the time articles were in new sealed conditions , no damage , no si... See more
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It was not clear to me that goods come from far away in Europe, that therefore the delivery time was a bit longer (not so critical), but above everything else, that in case of returning goods, I would... See more
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Company details
Written by the company
Ein zuverlässiger europäischer E-Shop mit über 25-jähriger Geschichte und mit Showrooms in Tschechien und Slowakei, der sich auf Musikinstrumente, LPs, Audiotechnik, DJ-Equipment und Musikzubehör spezialisiert. Ein sozial verantwortungsbewusstes Unternehmen mit Respekt für den Planeten und dem Ziel, seine Dienstleistungen ständig zu verbessern.
Erlebe Musik in allen Facetten
Written by the company
- Gitarren, Schlagzeuge, Keyboards, Studio- und Audiotechnik, LPs & Merch
- Muziker liefert Top-Ausrüstung für Musiker, Produzenten, DJs und Vinyl-Fans sowie Audio-Video-Freaks.
Selbstbewusst bei Muziker einkaufen
Einfache Retouren, eigenes Servicecenter und fachkundige Beratung
Genieße problemlose Retouren, einen eigenen Kundenservice und eine professionelle Kundenbetreuung. Jetzt verfügbar in deiner Landessprache.
Contact info
Drienova 1/H, 821 01, Bratislava, Slovakia
- 089 324 921 0570
- info@muziker.de
- www.muziker.de
Muziker ist ein großer Online-Händler
4.7
Excellent
10K reviews
Replied to 91% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everething is OK
28 April 2026
very good!!!!!!!!!!!!!!!!!!!!!!!!!
8 December 2025
Hillarious. Do not order anything from this.
This is hillarious. Ordered some bass pickups, website said they have it in stock at the supplier, as soon as I paid the pickups, I got an email they dont have it and asked me to buy something else. Then I waited 15 days for some news about the pickups. Finally they got the pickups, but then it was not delivered to the right address, because they purposely switched billing /delivery names. Then it was delivered to some "access point", which is some shit store, we tried to personally collect it, but the employee said he never received such package. UPS Tracking system reported it is delivered (taken over personally) at this access point.
They and their post partners are not capable in doing this bussiness. Expect major flaws and waiting, major misinformation, which is also psyhic and emotional torture, together with additional spending time, money and nerves to unneeded phone calls and emails. Disaster.
5 April 2026
Reply from Muziker
Thank you for your message. We are very sorry that your shopping experience was so complicated, and we fully understand your frustration.
In particular, we regret the situation regarding product availability and the subsequent delivery to a pickup point. Such cases are not in line with our usual service standards. We will also carefully review the order handling process and the communication with our logistics partner.
We would like to investigate the entire case internally and find a suitable solution for you. Please contact us with your order number so we can review the specific details and assist you further.
Thank you for your feedback, and please accept our apologies for the inconvenience caused.
Perfect Service!
1 April 2026
Reply from Muziker
Vielen Dank 😊 Wir freuen uns sehr, dass Sie mit unserem Service so zufrieden sind. Ihr positives Feedback bedeutet uns viel – wir freuen uns auf Ihre nächste Bestellung!
Reliable payment process with…
Reliable payment process with confirmation email & smooth delivery. Will shop again.
16 February 2026
Reply from Muziker
Thank you for your lovely review! We’re happy to hear that the payment, confirmation, and delivery went smoothly. We’ll be delighted to have you shop with us again.
Reply from Muziker
Thank you so much for your kind words! We’re delighted to hear everything went perfectly and we truly appreciate your support.
Reply from Muziker
Thank you so much for your great feedback! We’re happy to hear you were satisfied with our service and we look forward to your next order.
Reply from Muziker
Thank you so much for your kind words. We’re happy to hear you found our service quick and reliable.
Reply from Muziker
Thank you for your lovely feedback. We’re glad everything went smoothly and that your purchase made you happy.
Very bad return process
MUZIKER has a great product range and fair prices. When you exactly know what to buy, dont need further testing, dont need return or refund afterwards, then its very good to buy here.
I would not advice to buy expensive equipment that you dont know yet.
As soon as you want to return you will have to wait a looooong time, you will have to write many many frustrating mails, you will be faced with attempts to hold back money but give a gift voucher. Be carefull, you dont have to accept that.
So when it comes to Service i give 1 Star only, because in these times, you have to be more professional and faster with replies. From the day i paid until i got my money back approx. 1 month (xmas in between, but anyway)
14 January 2026
Unprompted review
Reply from Muziker
Dear Customer,
thank you very much for your detailed feedback.
We are truly sorry that the return process did not go smoothly for you and that you had to wait longer for a response. Especially around the Christmas period, delays can unfortunately occur – nevertheless, we fully understand how frustrating this must have been. We also regret if the information regarding the return procedure was not clear enough.
We are committed to continuously improving our service, and your feedback is extremely valuable to us.
Please feel free to contact us directly at any time if you have any questions or issues. Our live chat, WhatsApp, and phone support are available on working days from 08:30 to 16:30, and we aim to respond to emails within one business day.
Thank you for taking the time to share your experience.
Kind regards,
Lucia Muziker
Absolutely dreaded experience
Absolutely dreaded experience.
I ordered some guitar parts to the same address as previous two parcels from Muziker.
This time the courier didn't deliver the parcel at all (wrong address). So I contacted Muziker to clarify with them.
The communication was a nightmare. 800euro blocked in goods. No will to help, no updates, one email I got instructed me to contact dpd myself (I did).
After a week the parcel was on the way back to them. No info, no follow up.
My only source of data was dpd website. I have not received a single email from Muziker about the status until the package was already on the way back.
They also said they need to wait for the parcel to arrive back and then they'll issue a refund within 14 days. I mean, it wasn't a return, it was a parcel I have never seen nor touched, yet I have to wait for the money back.
Unplanned circumstances happen. But the way the issue was handled by Muziker and the complete lack of updates about the situation crosses out the company for me. I can provide evidences of all the attempts I made to get any updates from them. Absolutely the worst customer service I have experienced ever.
And their website shows the parcel was successfully delivered to ME. They even asked me for product reviews...
17 December 2025
Unprompted review
Reply from Muziker
Thank you for your review.
We are sorry that the delivery did not arrive as expected. We handed the parcel over to the carrier properly, and from the moment it was collected, the delivery process is entirely in the hands of the courier service. Even though we would have wished for a different outcome, we unfortunately cannot influence the delivery in such cases and must rely on the transport company.
As soon as we were informed about the issue, we immediately contacted the carrier and tried to resolve the situation.
After the parcel was returned to our warehouse, we inspected the products and refunded the full amount you paid. Of course, if you wish, we can offer you a new order at the same prices.
We are very sorry that this situation occurred, and we hope that a similar problem will not happen again in the future.
Reply from Muziker
Dear customer.
thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Best regards
Lucia, Muziker
Reply from Muziker
Dear customer,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Best regards
Lucia
25% off usual retail
I admit, I'm a bargain hunter. Muziker, not listed in any of the usual shopping portals (may I guess, to save a few more bucks ;-) beat them all! I received my ordered earphones already after 5 days, new and unopened. All in all a very nice experience to shop
at Muziker: just impeccable!
3 December 2025
Unprompted review
Reply from Muziker
Lieber William,
vielen Dank für Ihre tolle Rückmeldung!
Es freut uns sehr, dass Sie mit unserem Service und der schnellen Lieferung zufrieden sind. Wir geben unser Bestes, um unseren Kunden ein unkompliziertes und angenehmes Einkaufserlebnis zu bieten – schön zu hören, dass uns das gelungen ist!
Viel Freude mit Ihren neuen Kopfhörern und bis bald bei Muziker.
Andrea
The order process was confusing
The order process was confusing. You used the address of the parcel drop off location for the invoice address. This should not have been possible because I never entered this address via my keyboard.
16 November 2025
Everything’s fine!
5 October 2025
Reply from Muziker
Thank you for your feedback. We are glad that you were satisfied with your purchase from us. We look forward to your next visit to our online store. :)
Super Service, fast delivery and a nice price (Sennheiser Microphone)
I was looking for a new HeadSet Sennheiser Microhphone. The HSP Essential had a great price due to a coupon on the website. The article was delvered to me in 2 days, which is great. All questions were clarified on info at muziker.de. Won't be te last time I order something there. Thanks.
18 September 2025
Unprompted review
Reply from Muziker
Dear Daniel,
Thank you so much for your great review! We're happy to hear that you found a good deal and received your headset quickly.
It's great to know that all your questions were answered and that you'd order from us again. Looking forward to your next visit!
Best regards,
Lucia - Muziker
Fast Delivery
Fast Delivery, good price, good service, i would highly recommend this seller
14 September 2025
Reply from Muziker
Lieber Peter,
vielen Dank für diese nette Bewertung, sie hat uns sehr gefreut. Wir versuchen wirklich, für jeden Kunden unser Bestes zu geben.
Mit herzlichen Grüßen
Andrea – Muziker
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