Musixmatch Reviews 

The lady at Musixmatch’s customer support has been extremely helpful and kind (answering all my queries and kindly investigating my lyrics for me), and I’ve so far found them a really good group of people to deal with!

Update – 4 December 2025
Further proof that Musixmatch’s system is broken:
I replied to Dani on Nov 28 at 10:09 AM.
On Dec 3 at 1:58 PM, Trustpilot notified me that Musixmatch edited the reply and claimed I “hadn’t replied” — which is false.
At 2:33 PM, Musixmatch emailed me referencing my 3 December review update. I then sent three replies (Dec 3 at 2:35 PM, 2:36 PM, and 2:42 PM) including a PDF of the entire email thread. I still received no reply.
Either my email was blocked or their internal system is malfunctioning — again.

At this stage:
• My dashboard does not load
• My catalog remains broken and releases missing from my profile
• I cannot add or edit lyrics even as the copyright holder and publisher
• Their ingestion errors remain unresolved
• Their communication loop is contradictory and unreliable

Based on my experience, I now recommend artists look for alternatives, because the problems are escalating, not improving. Dani from support seems willing to help, but he is clearly limited by internal policies and a platform that refuses to fix itself.

Update – 3 December 2025
Musixmatch claiming I “did not reply” is shameful when I did reply and they simply did not respond.

Update – 26 November 2025
Immediately after posting my review, Musixmatch triggered a Trustpilot “More details needed” request — a tactic commonly used by companies attempting to suppress negative reviews.

The form included:
• My email already pre-filled
• No field to describe the issue
• A mandatory “Full Name” field they already have
• A “Reference Number” I cannot provide because they never issued one
• An unnecessary phone number request

Musixmatch already has my full account history, metadata, emails, and profile information. None of these extra steps were required to “verify” anything. It’s simply another barrier to silence criticism.

They spend more time disputing reviews than fixing their ingestion system — which is the source of the problem.

Original Review – 25 November 2025
Musixmatch has become one of the most dysfunctional, careless, and misleading platforms in the music industry. They provide lyrics for Spotify, Apple Music, Amazon, Instagram, and more — yet their own ingestion system is completely unreliable.

My catalog is correct everywhere else (confirmed by Spotify, Apple, and my distributor).
Musixmatch is the only platform where everything is broken.

System Failures:
• Entire releases missing
• ISRCs incorrectly mixed
• Tracks merged across releases
• Primary artists becoming “featured” at random
• Dashboard showing only old releases
• New releases not appearing
• Lyrics tools disabled because the system can’t detect songs
• Support taking weeks to answer with copy-paste templates

These are not user errors — they are Musixmatch’s ingestion failures.

Their “solution”?
They told me to take down the release and re-upload it, which is catastrophic for artists:
❌ lost streams
❌ lost playlisting
❌ broken links
❌ destroyed algorithm history
❌ damaged charts
❌ wiped library saves

No competent professional would ever recommend this. It shows a dangerous lack of understanding of digital catalog management.

Meanwhile, they keep pushing paid services:
“Try Musixmatch Pro.”
“Upgrade for more tools.”

Why pay for a platform that cannot load your catalog, show your releases, or read your metadata?

Accountability:
Musixmatch wants to be the central authority for global lyrics, but they refuse to fix fundamental system failures. They break catalogs, give harmful advice, stall communication, and then upsell.

Final Warning to Artists and expectations:
• Missing releases
• Wrong ISRCs
• Broken profiles
• Corrupted metadata
• Endless support loops
• Zero responsibility
• Upselling instead of solutions

Musixmatch must fix its foundation before pretending to offer professional services.
Right now, the platform is unstable, unreliable, and harmful to artists.

It's super paranoid about robots and gives 400 CAPTCHAS and does not let anyone edit the songs and most of the time, only 3 songs of the album are transcribed

Grrat place to get Song Lyrics

It’s the best experience

Easy to learn, make sure you know basic grammar first though!

User-friendly, variety of features, and speed… high speed!

All good, there's some things to improve about sync and the free-character editing.

Easy no hassle to add my lyrics.

It's alright in everything actually. Just needs font changing options and more dark looks

It's simple yet complete, and also very intuitive. The app could be more optimized; it's easier to write, edit, and sync through the website,Even so, it's an excellent platform.

Musixmatch has been great because the platform is easy to use, the community is supportive, and the tools for editing lyrics or syncing lines feel really polished. I appreciate how quickly changes get reviewed and how clear the guidelines are. It’s satisfying to know that what I contribute helps make the music experience better for everyone

The ability to enjoy the music with synced and accurate lyrics which helps the listener enjoy the music better.
And also if song is in a foreign language, you can get possibility to understand the artists track message from the translations of each track.

Very responsive and helpful customer service - handled the issue quickly, comprehensively, and thoughtfully. Thank you!

I really love this way of fixing my songs on to Spotify! It makes it really easy👌 thank you to the Musixmatch team!

It's a great opportunity to make my songs to achieve more people

Horrid. Musixmatch, at least the free version, is the least user friendly site I've come across other than Microsoft. Full of more bugs than a summer cornfield. No company assistance, just constant redirect to have other users fix their problems. Even basic things don't work or are stuck in an endless loop between pages or site sections. Not even a contact form or bug report. Can't believe they're still in business.

An excellent app to make every music happy and well-cultured. Be in it since 2021