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Mr Tyre Ltd - Derby (Normanton Road) Reviews 

1,136
•
TrustScore 5 out of 5

4.8

153 Normanton Road, DE23 6UR Derby, England, GB

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See what reviewers are saying

Rated 5 out of 5 stars

I booked a full service with Mr. Tyre and the staff were amazing. Any additional repairs and the costs involved were communicated to me. The pricing was also affordable.

Rated 5 out of 5 stars

Nick’s Team can clearly tell you their professional advice and they will help anyone’s car to sort out the problems. If anything that they will not do (for example some specific brand and model that... See more

Rated 5 out of 5 stars

I’ve used this garage for the past 10 years with all my cars. They’re always great at explaining things simply and exactly what needs doing, why and how long you could safely wait if not doing the wor... See more

Rated 5 out of 5 stars

Mr Tyre Normanton Rd Derby I took my car for an MOT this morning Later that day I received a text informing me my car was ready for pick up having passed. The service is A1 all the time. I have no hes... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Oil Change Service
  6. Wheel Alignment Service

Written by the company

With 40+ branches across Central England, Mr Tyre provide a friendly service for your auto needs. Whether it's fast fitting of tyres, MOT tests & servicing or batteries, brakes and clutches, we're open 6 days a week offering competitive prices.

Our promise to you

Written by the company

Quality customer service
Established in 1971, Mr. Tyre are now one of Central England’s leading autocentres, always bringing our expertise and friendly service to every customer. Across all of our 40+ branches, you can expect the highest level of customer service.
Honest advice
You can trust us to always offer honest advice and the best value for money without ever compromising on quality. We strive to be at the top of our game as an autocentre, including keeping up with automative technology. Our expert ​mechanics are happy to help with any repairs, testing or inspections.

Your local tyre expert

We supply premium tyres and offer professional tyre fitting

Mr Tyre has a ‘No Hidden Extras’ policy, meaning all our tyre prices include VAT, fitting, wheel balance, and old tyre disposal charges. Search For Tyres

Contact info

  • 153 Normanton Road, DE23 6UR, Derby, England, United Kingdom

  • 441332361717

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,136)

10,232 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to book

Easy to book, kept to the appointment time. Fair prices. Will definitely use in future.

4 July 2025
Rated 5 out of 5 stars

Professional and Honest Garage. Highly recommend garage in Derby!

Nick’s Team can clearly tell you their professional advice and they will help anyone’s car to sort out the problems. If anything that they will not do (for example some specific brand and model that suggests to fix by original manufacturer), they will tell you directly. *** Because I know some of the garages will rip the customer off to pay something unnecessary services. Finally the car is still have problems. Highly recommended!!!

16 June 2025
Rated 5 out of 5 stars

Easy experience

Easy to book online, friendly staff. Ordered a tyre and tracking, all done quickly and even offer a free recheck in 2 weeks in case of settling

13 June 2025
Rated 4 out of 5 stars

Thank you

Thank you. For wife tyre had to wait long time but did the tyre well.

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Smooth as silk!

The service you get here is smooth as silk, from booking in, appointment reminders, the team on the ground, to the quick turnaround. They’re as slick as a Formula 1 pit crew.

4 June 2025
Rated 1 out of 5 stars

Overpriced and didn't even sort out the…

Overpriced and didn't even sort out the windshield washer nozzle which I mentioned before the MOT. Then they broke the plastic housing of the rear plate light and passed it off as if nothing happened.

UPDATE:
"Our skilled mechanic spent time rectifying the washer nozzle prior to the test being carried out" How come then that the problem still persists and why was I told over the phone that the nozzle has been sorted?

"We refute your allegation that we broke the rear number plate light holder, we had to change the bulb for the test, unfortunately the clips are worn." -The housing was not broken when we brought the vehicle prior to MOT so if the clips were worn out and may need replacing why were we not informed about it?

I agreed to the price mentioned because I expected good quality work which is why I say it is overpriced .we paid hard earned money and expected to have the issues mentioned to be sorted.

How can we then trust the rest of the work done on the vehicle if the spray nozzle wasn't sorted and we were not informed about plastic housing for the plate number being worn out?

10 May 2025
Mr Tyre Ltd - Derby (Normanton Road) logo

Reply from Mr Tyre Ltd - Derby (Normanton Road)

Dear Hadrian,

We are disappointed to read your review, you booked the Service and Mot with us off our website which clearly shows the price. The additional work which we carried out was Mot work that we contacted you first, discussed and gave you a price which you accepted and asked us to proceed.
Our skilled mechanic spent time rectifying the washer nozzle prior to the test being carried out, we did not charge you for this due to being a worn part that we suspected the repair would not last long. We refute your allegation that we broke the rear number plate light holder, we had to change the bulb for the test, unfortunately the clips are worn. We were under the impression that you were sourcing your own part which we offered to fit free of charge.

If you would like to discuss this further please contact us at customerservice@mrtyre.co.uk

kind regards
Ian
Mr Tyre Ltd

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