Having previously worked in software safety and privacy, I am not a fan of the cookie consent dialog, where Mott & Bow has made the text link "Preferences" (the one where you can go in and say which c... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Elevated, premium jeans, tees and shirts you'll want to live in. We, uniquely, offer fair pricing for the best quality basics. Opt in to our free home try-on program.
Contact info
Varick Street 175, 10014, New York, United States
- www.mottandbow.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordering experience
Excellent method of ordering & I hope the clothes are as nice as they appear.
I don’t know yet I haven’t received…
I don’t know yet I haven’t received them or put them on. Gotta wait.
This is my first ever pair of jeans
This is my first ever pair of jeans I have bought from your store. I am still waiting for the delivery. The browsing process went smoothly. The web store is quite elaborated and I liked a few more stuff which i will buy later.
Not happy to be forced to be Monthly Member
Don't force me to be part of a monthly club. I just wanted to buy a bday present for my husband. NOT be forced to become a monthly member.
Had a question about delivery and spoke to a rep
Had a question about delivery and rather than a robotic "you are in the cue", I received a personalized message and helpful resolution to my question. Will do business with this company again.
Pretty easy to use website- no issues
I would not give Mott &Bow one star if…
I would not give Mott &Bow one star if that was an option. I had know idea that you could not return for original form of payment. You will only receive a gift card. When you try to use the gift card majority of the items are sold out. Worst company! Definitely a fraud!!!
i like the product however I wish the…
i like the product however I wish the website had a listing showing the differences between the model of pants
Easy shopping, superior product!
Site is super easy to navigate. Mott and Bow tee shirts are the best- soft and fit well.
I like your jeans and pants
I like your jeans and pants. I went online to find some light blue denim jeans and you do not have in any style any at all which is disappointing
My issue is with your QC checks
My issue is with your QC checks. The shirts are great, but I received and XL shirt that was mislabeled. The shirt size was actually a large. You did the right thing, but your QC department needs work
Straight forward
Extremely bad service
Even after paying for expedited shipping, my package never arrived.
Good reassurance
This is really only preliminary because I have just made the purchase, the two reasons I made the purchase is that my concerns and frustration at being a skinny guy perceives that a lot of attention is given to the frustrations of big stocky built up guys and not so much for skinny ones looking for well fitted clothes Mottandbow seem to answer this, 2 is in my communication experience with Mottandbow they have always been diligent in reply and courtesy which is reassuring for a first time overseas purchase, look forward to receiving it.
I am a new customer
I am a new customer, I signed up for all marketing for the new customer 30% promo. The link I was texted never applied the discount and I was unable to use it, I had to pay the full price.
I originally bought shirts for myself…
I originally bought shirts for myself totaling $270 dollars they didn’t fit so i returned them and got a gift card. I then ordered my wife some clothes which also didn’t fit so i returned and now my gift card is $220. Clothes don’t fit true to size quality doesn’t match the price point and when you don’t like it get charged $5 a return plus tax and shipping every purchase. I spent originally almost $280 dollars and at the end i’m gonna get $200 worth of clothes. I wanted a full refund but of course you give out a gift card that gets smaller and smaller. Il never buy from you guys again horrible experience.
Attractive Tee's
Very good quality merchandise but limited color selection. I opted for a secondary color choice.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








