Morgan Sloane Chartered Surveyors Reviews 

541
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers note that the booking process is exceptionally straightforward, allowing them to easily secure appointments at convenient times. Clients frequently point out how seamless and efficient the entire arrangement is from start to finish. Reviewers are consistently impressed by the staff members, describing them as extremely helpful, friendly, and thoroughly professional during every interaction. People also highlight the remarkable response times, noting that emails are answered swiftly and valuation reports are delivered much faster than expected. Overall, individuals feel well-supported and confident in recommending these dependable surveying services to others.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently praising the prompt delivery of valuation and... See more

Staff

Customers consistently note positive experiences with staff, highlighting prompt communications and a helpful... See more

Response time

Reviewers express great satisfaction with the response time, highlighting prompt communications and fast... See more

Customer service

Consumers find customer service to be exceptionally positive and efficient. Reviewers frequently highlight... See more

Booking process

Clients share positive opinions on booking_process, highlighting that the entire procedure is remarkably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent and fast service. We made a phone call on Thursday before the Bank holiday and it's done and dusted within 7 days . 👍. Lucy was very helpful , cheerful and informative regarding of wha... See more

Company replied

Rated 5 out of 5 stars

Excellent service! Very easy to get a quote and to book an appointment. We required a RICS valuation for probate. I went online to carry out a search for probate valuation and found out that... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Morgan Sloane Chartered Surveyors. Communication by email was incredibly fast, and every question I had was answered clearly and professionally. The whole process was... See more

Company replied

Rated 5 out of 5 stars

The service received was prompt and professional. I was contacted straight away, costs given upfront and not deviated from. The booking in process was easy and was great to know they also did a Saturd... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Home Inspector
  3. Real Estate Appraiser
  4. Real Estate Surveyor
  5. Surveyor

Written by the company

Morgan Sloane are an independent SME firm of Chartered Surveyors providing residential property valuations, condition surveys and associated services. Our team is led by Paul Holford FRICS who qualified as a Chartered Surveyor in 1999 and formed Morgan Sloane Limited in 2012. Morgan Sloane are RICS Registered Valuers, regulated by the Royal Institution of Chartered Surveyors (RICS) and members of the Association of Leasehold Enfranchisement Practitioners (ALEP), the Independent Surveyors & Valuers Association (ISVA) and the Residential Property Surveyors Association (RPSA) so you can rest assured that we’ll handle your needs with the utmost professionalism and diligence. Our team of Chartered Surveyors provide a fast, efficient and cost-effective service that is tailored to every client. Our reports are carefully researched to provide an accurate response to our client’s needs. As a small family owned business we are really proud to be one of the top rated firms of Chartered Surveyors on Trustpilot and have hundreds of five star reviews please take the time to check out our previous customers experience. Call us today for free on 0800 161 5767 or send us an email to info@morgansloane.co.uk


Contact info

5.0

Excellent

TrustScore 5 out of 5

541 reviews

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5.0

All reviews

(541)

68 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great, prompt service! Couldn’t ask for anything more. Will be recommending in future!

2 April 2024
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the great feedback, let me know if you have any queries, Paul

Rated 5 out of 5 stars

Great experience

A fantastic service from a small family run business. The provided report was very detailed and exactly what we were looking for. Lucy was great at getting us booked in and was very knowledgeable. Would highly recommend.

2 April 2024
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Reply from Morgan Sloane Chartered Surveyors

Thank you for taking the time to leave a review - it is much appreciated, give me a shout if you have questions, Paul

Rated 5 out of 5 stars

Highly professional from start to finish

From start to finish the communication was good. the surveyor was very professional and informative.
I was glad I used a local family run business & would
highly recommend.

4 April 2024
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Reply from Morgan Sloane Chartered Surveyors

thanks for the great review Gerry, glad we could help, do let me know if there is anything else we can help you with

Rated 5 out of 5 stars

Recommended

Gave good information and was able to come around good time

4 April 2024
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Reply from Morgan Sloane Chartered Surveyors

thanks for the great feedback Karen, if you need anything else please do not hesitate to let us know, best wishes, Paul

Rated 5 out of 5 stars

Excellent Service from start to finish.

Darren and Lucy were extremely helpful and efficient throughout and the survey was really thorough, setting our mind at ease when buying our first home. Thank you!!

18 March 2024
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Reply from Morgan Sloane Chartered Surveyors

Thanks for your kind words, I'm glad your Level 2 (Homebuyer) Survey was helpful in your house buying journey, if you have any queries please do not hesitate to contact the surveyor directly - his number is in the back of the report. best wishes, Paul

Rated 5 out of 5 stars

Help to Buy valuation report

The company representatives were always courteous friendly and informative whether on line or in person. The cost was reasonable compared to other quotes and everything went smoothly with my Help to Buy valuation report. Thank you for getting me through the first phase of this torturous process.

23 March 2024
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the feedback, good luck navigating the Help to Buy process ! Let us know if you need any further assistance, best wishes, Paul

Rated 5 out of 5 stars

Smoth and easy process.

Smoth and easy process.

25 March 2024
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the great feeback Marius, do let me know if you have any questions, best wishes, Paui

Rated 5 out of 5 stars

Fast response, helpful tips!

Lucy was great help, gave me so much helpful
Advice and tips! And it paid off. Thank you again! My surveyors report was done late afternoon on a Friday, I received the full report Monday morning. Excellent service. Thank you.
Emily

8 March 2024
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Reply from Morgan Sloane Chartered Surveyors

thanks so much for your kind review Emily, I will be sure to pass it on to Lucy (she is our secret weapon!), let me know if you need anything, best wishes, Paul

Rated 5 out of 5 stars

Very responsive

Very responsive to the initial query, valuation and some post valuation queries.

13 March 2024
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Reply from Morgan Sloane Chartered Surveyors

thanks for your kind words Gideon, if you have any queries please do not hesitate to let us know, best wishes, Paul

Rated 5 out of 5 stars

Outstanding service, great experience

Very quick, efficient and friendly service from Lucy at Morgan Sloan. I’d certainly recommend to anyone looking for a surveyor. The price was also reasonable.

26 February 2024
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the great feedback Anna, do let me know if you have any queries, best wishes, Paul

Rated 5 out of 5 stars

Excellent service

Very professional and very speedy in providing report.

27 February 2024
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Reply from Morgan Sloane Chartered Surveyors

thanks for the kind words Richard, do let me know if you need anythign else, best wishes, Paul

Rated 5 out of 5 stars

New Build Snagging Survey

Having never bought a new build home before I was unsure of the process involving arrangements to get a professional snagging survey done.From my initial phone call with Lucy in the office I realised that due to pending completion date time was not on my side.Lucy explained possible pitfalls etc and that Morgan Sloane were not the cheapest company offering the service I required and that if I looked around I would be able to find cheaper however assured that their service would be thorough. Payment was made and arrangements were made by their surveyor to visit site/plot on chosen date and a very thorough report was received back within a few days. I would not hesitate in using this company again or recommending them to others

30 January 2024
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Reply from Morgan Sloane Chartered Surveyors

Thanks for using our new build snagging survey, I'm gald we could help out. If you have any questions please do not hesitate to give us a call. Best wishes, Paul

Rated 5 out of 5 stars

Survey

Quick. Efficient. Very detailed report provided.

12 February 2024
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the 5 star feedback, do let me know if you have any questions, best wishes, Paul

Rated 5 out of 5 stars

RICS - Help to Buy

This company were very helpful. They guided me through the process and very quick to respond to any questions I had.

9 February 2024
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Reply from Morgan Sloane Chartered Surveyors

thanks for your great feedback, do let us know if you have any questions, best wishes, Paul

Rated 5 out of 5 stars

The company made everything simple…

The company made everything simple laying out what was ahead, how much their fees would be etc.
Morgan Sloane work in a very speedy manner,
Thoroughly recommended.

15 February 2024
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Reply from Morgan Sloane Chartered Surveyors

Thanks for your kind review Kevin, if you need any further advice or assistance for your lease extension then please do come back to me, best wishes, Paul

Rated 5 out of 5 stars

Efficient and thorough

A very thorough report. The company were helpful, efficient and friendly. The surveyor was happy to answer all my concerns. The final report is easy to understand and gives lots of recommendations. I feel I know all sorts of new details about my property. I would highly recommend Morgan Sloane.

30 January 2024
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Reply from Morgan Sloane Chartered Surveyors

Thanks for your kind review Laura, should you have any follow up questions please do not hesitate to ask, best wishes, Paul

Rated 5 out of 5 stars

A very friendly service.

A very friendly service.
Polite and friendly staff offering a quick, great service.

26 January 2024
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the kind review Stephanie, much appreciated. If you have any questions please do not hesiate to get in touch. Best wishes, Paul

Rated 5 out of 5 stars

Amazing service from Lucy and Paul

The service was incredible, both Lucy and Paul were lovely, professional and empathetic to my situation. Have already recommended to friends needing surveys on their properties.

23 January 2024
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Reply from Morgan Sloane Chartered Surveyors

Hi Daisy, thanks for your kind words, please do let us know if you need anything else, best wishes, Paul

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