Recently had our bathroom redone by Emil, we are very happy with the outcome and he has done a good job! Very polite and tidied up after himself and highly recommended. Thank you again for making our... See more
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Taking care of everything from design and supply, right through to installation our bespoke bathroom-by-design division can help you make your dream bathroom, shower room, en-suite or cloakroom a reality.
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6 Hales Road, LS12 4PL, Wortley, Leeds, United Kingdom
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Excellent customer service from Passmore. Am delighted with my new bathroom and the care taken to rectify problems from previous bathroom i.e. water slow to drain away. Great collaboration between Jack who fitted the bathroom and Passmore specialists. Have now got a beautiful fully operational bathroom. Thanks to all.

Reply from More Bathrooms
Great company to deal with from start to finish. Every member of staff was friendly, helpful and accommodating, offering advice and solutions, without being pushy or overbearing! Ben, who did the installation of our bathroom was extremely hardworking and professional throughout. He's done a fantastic job and we absolutely love the end result. It's just perfect! Thank you so much to everyone involved.

Reply from More Bathrooms
Great service, I can't recommend enough. Paul the fitter was neat and tidy, at the end of each day rubbish was taken away and work equipment was organised ready for the next day. Care was taken not to damage or dirty anywhere when tools or rubbish was carried through the property.

Reply from More Bathrooms
Elliot worked very hard and his attention to detail was amazing.
My bathroom looks amazing whilst meeting our needs.
We’d like Elliot to complete our shower door .
Thanks for sending a gem of a workman. Thankyou to Jordan for pulling it together

Reply from More Bathrooms
From initial meeting to 'snagging', this company were thoroughly professional and very impressive. Highly recommended for both bathrooms and kitchens - we had three rooms completely renewed. Friendly staff, very capable and a pleasure to work with.

Reply from More Bathrooms
This is the second bathroom we've had from Passmores.
Well designed and Angela listened to what was important to us- the site visit pre installation from Joe was good to check the plans would work and marked out to help visualise the space.
We'd have been happy to have the same fitter back but he'd retired- from the moment we met Louis we had every confidence he'd do a great job. Friendly, reliable and was great at giving us updates on how the work was going and he was a very tidy worker- we all really couldn't have asked for any better service. Louis ensured we had all the features we wanted even when it was realised the wall wasn't deep enough to give much of a niche he found a solution.
An issue the day after the job was completed was dealt with promptly.
We love our new en suite- thank you all but especially to Louis.

Reply from More Bathrooms
EMIL xx what a fantastic job you've done on my bathroom!! Gone over and above to finish n worked all wkend too ,2,000 % job ,lovely man ,n very clean n tidy.
Brilliant, very hard worker and takes pride in his job
What a star EMIL
Thank you
Carol

Reply from More Bathrooms
Michael, who was the contractor appointed to do the renovation in our bathroom, gave excellent service. Always friendly and prompt. I can highly recommend him.

Reply from More Bathrooms

Reply from More Bathrooms
First class service from start to finish. Cannot fault Passmore and with two bathrooms completed I can say that the quality of product and skilled workmanship is of a very high standard. Expensive but you get what you pay for and a three year guarantee is very reassuring. Highly recommend.

Reply from More Bathrooms
Very well satisfied with the whole experience from first contacting Passmore to the day the room was converted into a wetroom and bedroom. Mark, who did the conversion was friendly and hardworking. He did a brilliant job.

Reply from More Bathrooms
Very helpful, always on time, cleaned up after themselves and did a marvellous job.

Reply from More Bathrooms
Emil’s work on our bathroom was excellent beautiful finish
He was respectful off our property
Cleaned up after himself
Very trustworthy
And thank you Emil for putting up with the dog and use
Thank you delighted with your work
Sally and Stephen

Reply from More Bathrooms
Excellent professional service from start to finish. Very impressed with the bathroom fit out by Paul and Ryan, their attention to detail ensured we have a superb new bathroom. They were helpful throughout and made sure we were happy with their progress on a daily basis. I can thoroughly recommend their service.

Reply from More Bathrooms
We had a new bathroom, the experience was great from start to finish. They were very helpful when we were choosing style, colour etc.
Lewis, who installed everything was brilliant, he was helpful when we asked questions and kept us updated on what he was doing each day.
We love the bathroom, the materials are very good quality

Reply from More Bathrooms
helpful and friendly from the very start of the process until the very end. The workman was brilliant at his job and friendly too. I was almost sad when the bathroom was complete. No hesitation in recommending this company to family and friends.

Reply from More Bathrooms
Really great service from design to survey to installation and our new bathroom is fantastic. Really impressed with Ben who fitted our bathroom with enormous attention to detail. He clearly took pride in getting everything just the way we wanted it and took great care to look after the whole property while the work was going on. One very minor snag was immediately fixed perfectly within a day of reporting it. Really impressed with the whole experience.

Reply from More Bathrooms
Lovely courteous young man. Eliot was on time and treated my home with respect. He explained each morning, what he intended to complete and didn’t disappoint. His work was of a high standard and he cleaned everything away at the end of each day. I would highly recommend him. His company must be very proud of him. Thanks Eliot. 😀

Reply from More Bathrooms
The service from mark and Kirk was very good.
A couple of snags were sorted very quickly.
If I was being honest I may have chosen a different sink to the one in the design - didn’t see one before signing up and it’s too small (front to back).

Reply from More Bathrooms
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