Mobiquip Reviews 

177
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery, helpful customer communication, and completely seamless ordering process. Consumers note that the products are remarkably sturdy, well-made, and perfectly suited for children with special needs, making daily travel and outdoor trips much easier for local families. However, some reviewers were not happy with occasionally receiving incorrect items or wrong colors during their online purchase experience. A few other people also felt that certain physical components like wheels or adjustable footrests could be improved for better daily use and simpler long-term maintenance.

What people talk about most

Product

People report positive experiences with product, highlighting the amazing quality, sturdy build, and... See more

Delivery service

Consumers find delivery_service to be prompt and reliable, with most orders arriving within two to five days... See more

Quality

Reviewers highlight positive aspects of quality, describing the products as robust, sturdy, and well-made.... See more

Service

Users describe positive interactions with service, highlighting fast delivery times and helpful... See more

Order

Reviewers mention positive feedback about order experiences, highlighting that the process is quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was told that upon my wheelchair arriving, someone would put it together for me and I would be shown how to use it, etc. This did not happen. Thankfully I was able to read the instructions and sort... See more

Company replied

Rated 5 out of 5 stars

Easy to order. Good clear description of items. Quick delivery and regular updates. Good quality product which is being used for our son who is 8 years old but struggles being out when it's busy or wa... See more

Company replied

Rated 5 out of 5 stars

Great purchase, lighter compared to the excel elise, would be better if the pram came with a basket as standard as any parent with a child with special needs will know the amount of stuff you need wit... See more

Company replied

Rated 5 out of 5 stars

Great service, pushchair was delivered very quickly. Only thing I would say is Mobiquip could do with upgrading the basket you can buy for the XL. It rubs against the wheels when you push the stroll... See more

Company replied


Company details

  1. Mobility Equipment Supplier

Written by the company

MobiQuip is a fresh, forward thinking mobility company. We are a team of people that have many years of mobility industry expertise, unrivalled practical and hands on experience of mobility equipment. Our knowledge is extensive and we have strong working relationships with all of the key manufacturers that supply the mobility industry in the UK. Our aim is to help you navigate your way through the options available and make buying mobility equipment easier. At MobiQuip we discuss your circumstances, needs and requirements to establish exactly the perfect mobility solution for you. We want to keep things simple and make your buying experience a pleasurable one. We hope that you find the MobiQuip website easy to use and we look forward to speaking to you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

177 reviews

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Asks customers to review

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Replied to 83% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(177)

52 reviews in the last 12 months

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Rated 2 out of 5 stars

The foam was wheels have popped off…

The foam was wheels have popped off twice and I now need a replacement. My daughter requires this for the walk to and from school on bad mobility days. I now need to get a new front swivel wheel and back break wheel. As the cost of the pushchair was nearly £300 with delivery I’m not overly impressed that the wheels have lasted a couple on months use and only two weeks of the school run.

30 July 2025
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Reply from Mobiquip

I'm sorry to hear you had an issue with the stroller, the team have advised me they have sorted a replacement out for you and I hope this arrives with haste to get you back to enjoying the chair!

Rated 3 out of 5 stars

Ordered black pushchair

Ordered black pushchair, recieved pink. The offered me to return, of course, but when you are waiting for something what can make yours and your disabled child life better- you dont delay it for another week. We really beeded that pushchair at the moment. I asked if they can send me anything to cover this fabric- didnt get response. Pushchair is amazing, people not always.

12 September 2025
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Reply from Mobiquip

Once again, our apologies for the warehouse picking the incorrect colour. As you have mentioned a replacement stroller was offered as covers are not available. Thank you for your custom

Rated 5 out of 5 stars

Great stroller very well made and…

Great stroller very well made and lighter than i thought it would be they keep you up to date on everything and the delivery was speedy . The only thing is i ordered it in pink but received it in black but i am still impressed with it and the winter pack is brilliant love the cosy toes so i know my little one is going to be extra warm !!!

12 September 2025
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Reply from Mobiquip

Thank you very much for the kind words! I am sorry to hear the colour was incorrect, if you'd like to get in touch with us then we can get this rectified for you!

Rated 5 out of 5 stars

Excellent service

Excellent service, speedy delivery, product amazing

10 September 2025
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Reply from Mobiquip

Thank you kindly for the 5* review it is greatly appreciated!

Rated 5 out of 5 stars

The XL Push chair

Thank you. The XL Push chair has made travelling with my 5 year old autistic son a bit easier. It’s been close to 2 years of him regularly using it and it’s still in great condition. I highly recommend.

3 September 2025
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Reply from Mobiquip

Thank you for the kind feedback of this and it is great to hear!!

Rated 5 out of 5 stars

Mobiquip XL buggy

I hadn’t heard of Mobiquip before, so I didn’t really know if the XL buggy would be suitable. The customer service team were very helpful, the buggy arrived very quickly and it is really good quality and an excellent price.

2 September 2025
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Reply from Mobiquip

Thank you for the kind words and our team value them very much! Thank you for your custom and for leaving a review!

Rated 5 out of 5 stars

This pushchair is absolutely fantastic…

This pushchair is absolutely fantastic amazing quality and my daughter is so much more comfortable also fast delivery too which is amazing 🤩

28 August 2025
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Reply from Mobiquip

Thank you for the 5* review and this is amazing to hear thank you so much!

Rated 5 out of 5 stars

This buggy is exactly what it is…

This buggy is exactly what it is described as. It is perfect for my disabled granddaughter in every way. She actually uses it as her safe place. For instance if she has been walking and we have come across rather a lot of pedestrians she will scoot straight back to her buggy where she feels secure.

17 August 2025
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Reply from Mobiquip

This is lovely to hear, I'm so glad we have given that space for her and we hope you continue to enjoy it! Many thanks for the wonderful review!

Rated 5 out of 5 stars

Quality product

Fast delivery and great product

13 August 2025
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Reply from Mobiquip

Thank you so much for taking the time to leave a 5* review, it is greatly appreciated!

Rated 5 out of 5 stars

I'm mobile again!

Great service! Really fast delivery and a solid product.

9 August 2025
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Reply from Mobiquip

This is great to hear! Thank you for the review and we all hope you enjoy!

Rated 5 out of 5 stars

My Pride Revo 2 arrived.

My Pride Revo 2 arrived to via Healthcare Distribution Direct. All when perfectly.

Thanks Mobiquip, a perfect service. The way online shopping should be.

11 August 2025
Unprompted review
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Reply from Mobiquip

Brilliant news, this is lovely to hear and we thank you for taking the time to leave a review!

Rated 4 out of 5 stars

Delivery service needs sorting

Delivery service needs sorting. Only half our order has been delivered and still waiting for a response ☹️

2 August 2025
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Reply from Mobiquip

Thank you for the feedback and I'm glad to hear that the delivery was all sorted in the end!

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