MLW Removals Reviews 

242
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and incredibly helpful, often going above and beyond expectations. Many people highlight the excellent service, noting its efficiency, careful handling of belongings, and seamless execution of moves. Reviewers frequently mention that the company excels at making the moving process stress-free and easy, turning a potentially difficult time into a positive experience. Customers particularly appreciate the team's meticulous care with belongings and their willingness to reassemble furniture at the new location. Reviewers also highlight the team's punctuality and adaptability when facing unexpected delays or challenging circumstances.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism, efficiency, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as stress-free and smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent removal service from start to finish. The team were friendly, professional, and arrived right on time. Everything was packed really carefully and securely, and they worked incredibly hard al... See more

Company replied

Rated 5 out of 5 stars

Alan and Delvin were amazing. We had a difficult load of silk screen printing equipment that was very cumbersome and not easy to handle. They approached the job with positivity and determination and s... See more

Company replied

Rated 5 out of 5 stars

Geoff and Byron helped us with our move, and they were absolutely fantastic from start to finish. Moving is usually incredibly overwhelming, without the stress of moving 2 houses into 1 on the... See more

Company replied

Rated 5 out of 5 stars

Rich and Delvin moved us from Somerset to Northamptonshire today. They were brilliant, turned up on time, took care with our belongings, were polite and helpful throughout the day. Mitch was great wit... See more

Company replied


Company details

  1. Shipping Company

Written by the company

MLW Removals is a professional home relocation specialist. We cover the whole UK, but we are based in Weston-super-Mare North Somerset. Contact us for your FREE QUOTE


Contact info

5.0

Excellent

TrustScore 5 out of 5

242 reviews

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5.0

All reviews

(242)

54 reviews in the last 12 months

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Rated 5 out of 5 stars

A delight from start to finish

Mitch came round to give us a quote and we got the instant feeling that he had respect for our belongings (especially a LOT of house plants!) which, along with the competitive price, gave us confidence to pick him.
His whole system of booking etc and communication was really easy to follow.

On the day of moving, four extremely friendly and strong lads - Geoff, Delvin, Alan, Byron - came round at the exact time we expected and got to work quickly! They were careful and respectful of our belongings, our dogs on the property, and our own disabilities. Importantly, as an autistic adult, they were patient with me asking questions about how it all worked and what to expect, from their experiences of moving days. I never felt ignored, unheard, unvalued through the moving day process.
The lads were nice and chirpy from 8am until 7pm despite the late key release, trying to make sure they could place everything exactly where we wanted it in the new house despite the dark sky and piles of boxes!

I highly recommend MLW Removals!

25 November 2025
Unprompted review
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Reply from MLW Removals

Thank you so so much for your kind words.

Rated 5 out of 5 stars

The whole team were very professional…

The whole team were very professional from the start. Being very responsive from the booking and providing a clear, competitive price. The guys on the day worked tirelessly, were polite and helpful and we felt our property was really in safe hands. Very high level of service and care taken throughout their work. Could not recommend enough

28 November 2025
Unprompted review
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Reply from MLW Removals

Hello Chris

Thank you so much for your kind words. Really means alot.

All the best in your new home.

MLW TEAM

Rated 5 out of 5 stars

The team at MLW were brilliant

The team at MLW were brilliant! Moved everything efficiently and with care. I would 100% recommend!

26 November 2025
Unprompted review
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Reply from MLW Removals

Thank you very much for your kind words.

Rated 5 out of 5 stars

We have recently used MLW to move us

We have recently used MLW to move us - The whole experience was a positive one from start to finish - great communication before the move day from Mitch - the 3 guys that moved us -Geoff, Alan and Delvin were polite, respectful and very hardworking- 100% recommended MLW for your move

4 November 2025
Unprompted review
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Reply from MLW Removals

Thank you very much for your kind words.

Rated 5 out of 5 stars

Great communication start to finish and…

Great communication start to finish and we felt in safe hands with Mitch and his team Byron and Delvin. On the day they were very professional and efficient. Would recommend. Thanks guys 😎

27 October 2025
Unprompted review
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Reply from MLW Removals

Hello Sarah

Thank you so much for your kind words.

MLW TEAM

Rated 5 out of 5 stars

Amazing team at MLW

The guys from MLW were amazing today for my move. They had to do it all in a day which meant it was hard work from start to finish. They were there early and stayed late to unload everything due to delays in the chain. They were so patient and calm and loaded the vans to absolute max capacity with such care and attention to the valuable items! Lots of belongings were wrapped and protected and handled with great care. The team made it as stress free as possible for a move day. Thank you so much to all of you. You are a great team and I’m so grateful to you. I have no hesitation in recommending this company. And would absolutely use them again. Thank you.

21 October 2025
Unprompted review
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Reply from MLW Removals

Hello Tamara

Thank you so much for taking the time to write such a lovely review. We all wish you the best in your new home.

MLW TEAM

Rated 5 out of 5 stars

Stress free move.

Found this company from a reccomendation and would certainly recommend them to others.
They were hard working, friendly and nothing was too much trouble.
MLW removals are a great crew who deserve a successful future.
Many Thanks.

17 October 2025
Unprompted review
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Reply from MLW Removals

Thank you very much for your kind words

Rated 5 out of 5 stars

Fantastic and friendly removal company

Great removal company and would definitely recommend and would use again. We had great communication throughout and a really friendly and hardworking team, thank you to Geoff, Devlin and Byron for all your efforts on what was a very l ong day!

17 October 2025
Unprompted review
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Reply from MLW Removals

Thank you very much for your kind words.

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish! I wouldn’t hesitate to recommend MLW removals. Mitch was great in terms of
Communication and the guys that turned up were prompt (actually early), friendly and professional.

My move was pretty straightforward and everything went to plan, which was really great. I wanted to know that my move would be well handled and it was.

I would definitely use them, again.

2 October 2025
Unprompted review
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Reply from MLW Removals

Hello Nikki

Thank you very much for your kind words.

MLW TEAM

Rated 5 out of 5 stars

Excellent company all round

Great experience from the start, meeting Mitch and booking to the move day itself. Can’t fault the team on the day. Everything was carried out seamlessly and professionally. Would 110% recommend MLW. Thank you, you Alan and Delvin, you made what could have been a stressful day into an easy and enjoyable one.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

What a brilliant company

What a brilliant company. From getting a quote, to dealing with our move being delayed for so long, they have been very considerate and understanding. Our move (to storage) went smoothly, the 3 guys led by Alan, were all friendly, very polite and efficient.
I cannot rate MLW high enough. Will always get my recommendation.

27 September 2025
Unprompted review
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Reply from MLW Removals

Thank you very much for your kind words.
MLW TEAM

Rated 5 out of 5 stars

From quotation to completion day Mitch…

From quotation to completion day Mitch and his team helped to take the stress out of moving day. Thank you all very much, I would highly recommend you to any of my friends.

15 September 2025
Unprompted review
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Reply from MLW Removals

Thank you so much for your kind words.

Rated 5 out of 5 stars

Highly recommend! Great service and brilliant team

Mitch, Geoff & Byron went out of their way to make this move as easy as possible.

From the minute I contacted Mitch, he was super helpful, flexible and easy to work with.

Geoff & Byron even helped move furniture that wasn't on the list! So, a massive shout out to them for going out of your way for a great service.

Will use again, highly recommend

19 August 2025
Unprompted review
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Reply from MLW Removals

Thank you so much for your kind words.

Rated 5 out of 5 stars

Amazing Removal Team

From start to finish of the whole moving process, the Team were Amazing. Would highly recommend them. They were kind, polite, hardworking. With their good sense of humour, they made the whole day stress free.
Thanks so much for all your help, from Esther & Mark WSM

9 August 2025
Unprompted review
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Reply from MLW Removals

Thank ypu very much for your kind words.

Rated 5 out of 5 stars

Removal day.

They arrived on time and were clean and tidy. They treated everything with great care and covered the delicate furniture etc with blankets. Proper covers for the TV and electrical items. Nothing was too much trouble. Great team thank you.

10 July 2025
Unprompted review
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Reply from MLW Removals

Thank you so much for your kind words.

Rated 5 out of 5 stars

Would highly recommend this company

Before the move Mitch was really helpful in accommodating various proposed move dates. On the day of removals Jeff and Devlin were absolute stars. They were respectful of my property and lived everything with care. The keys for new property were not available until 4.55pm so they did not finish up packing until almost 8pm but they were cheerful and helpful up to the end! Would highly recommend this company

23 June 2025
Unprompted review
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Reply from MLW Removals

Hello Esther

Thank you very much for your kind words. Really means alot.

MLW TEAM

Rated 5 out of 5 stars

Moving that went to plan, thank you

My dad was moving recently and the exchange date moved forward leaving us short notice to move. We managed to book MLW Removals at short notice and they helped secure our date while this was confirmed with the solicitors. The team on the day were excellent, my dad’s house was emptied quickly and efficiently. We then had a very long wait for the keys, the team were very patient and after 5+ hours of waiting the vans were emptied and my dad’s new property began to fill up. Expertise, a willingness to help and team work that made the whole day go to plan.
MLW Removals will be my first call next time.
Thank you

13 June 2025
Unprompted review
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Reply from MLW Removals

Thank you so much for your kind words.

Rated 5 out of 5 stars

Excellent

What can I say. Mitch Geoff and all the team that helped us with the first part of our move, you were amazing. Professional, nothing was too much trouble, kind and a pleasure to have in our home moving all our possessions into storage. Geoff and the team took great care loading Frank. Thankyou to Geoff who went out of his way to bring us the key for the storage unit,in his own time, in the evening.
You are all a credit to the company. We look forward to the next part of our move from storage into our next home. Bacon rolls coming up. You deserve them. We would highly recommend this company

22 May 2025
Unprompted review
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Reply from MLW Removals

Hello Lin

Thank you so much for taking the time to write such a lovely review. Really means alot.

MLW TEAM ❤️

Rated 5 out of 5 stars

Would recommend

We were so pleased to have MLW removals help us move. The team were so helpful and friendly and took great care in our move. I needed to book at short notice and communication and quote was both prompt and very reasonable. I would not hesitate to use MLW again and would recommend to friends and family.

14 April 2025
Unprompted review
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Reply from MLW Removals

Hello Gemma

Thank you so much for your kind words.

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