MLW Removals Reviews 

239
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, making the moving process much easier and less stressful. Many people highlight the high level of service and care taken with belongings, noting that the team worked tirelessly and efficiently. Reviewers frequently mention that the company goes above and beyond, ensuring everything is handled seamlessly from start to finish. The overall user experience is described as excellent, with many appreciating the smooth and well-organized process that removed the usual stress of moving. Some people also felt that the team was particularly patient and understanding, especially when dealing with specific needs or unexpected delays.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, helpfulness, and friendly demeanor,... See more

Service

Customers had positive experiences with service, consistently praising the professionalism, efficiency, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing it as "absolutely brilliant"... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent removal service from start to finish. The team were friendly, professional, and arrived right on time. Everything was packed really carefully and securely, and they worked incredibly hard al... See more

Company replied

Rated 5 out of 5 stars

Rich and Delvin moved us from Somerset to Northamptonshire today. They were brilliant, turned up on time, took care with our belongings, were polite and helpful throughout the day. Mitch was great wit... See more

Company replied

Rated 5 out of 5 stars

MLW Removals are a trusted, reliable and professional service. Thank you to Mitch for overseeing the smooth and efficient booking of tbeir service from initial visit to follow up check ins, to ensure... See more

Company replied

Rated 5 out of 5 stars

As arranged, Delvin, Rich and Alan arrived at 07:00 hours to move us from Weston-super-Mare to Merseyside a journey of 200 miles. These guys are professional, courteous and friendly. They took great c... See more

Company replied


Company details

  1. Shipping Company

Written by the company

MLW Removals is a professional home relocation specialist. We cover the whole UK, but we are based in Weston-super-Mare North Somerset. Contact us for your FREE QUOTE


Contact info

5.0

Excellent

TrustScore 5 out of 5

239 reviews

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No recent history of asking for reviews

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5.0

All reviews

(239)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

Just incredible

I can't recommend MLW Removals highly enough.

They recently moved us from Weston-super-Mare to Falmouth, and from start to finish the service was exceptional. A huge thank you to Geoff, Jack, Delvin and Rich, who were professional, friendly, hardworking, and genuinely cared about making what could have been a very stressful day as smooth as possible.

Partway through the move I unfortunately had a fall. The team immediately stopped what they were doing, helped me back up, made sure I was okay, and simply took care of everything from there. Their kindness and compassion meant a great deal to me and my family, and it's something we won't forget.

It was a very long day, but nothing was ever too much trouble. They treated our belongings with great care, kept us informed throughout, and worked tirelessly with a smile on their faces.

My genuine thanks to everyone at MLW Removals, and especially Geoff, Jack, Delvin and Rich. If you're looking for a removal company that's professional, reliable and genuinely cares about its customers, I wouldn't hesitate to recommend them.

Thank you again for making our move such a stress-free experience.

9 July 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Absolute lifesavers!

Geoff and Byron helped us with our move, and they were absolutely fantastic from start to finish. Moving is usually incredibly overwhelming, without the stress of moving 2 houses into 1 on the same day, but these two made the whole experience a lot less stressful.

They were professional, careful, and efficient, but what really set them apart was how thoughtful they were.

It was the little things they did that made such a huge difference - for example, they noticed a few loose screws on my daughter's unit and knocked them back in for me without me even asking!

If you want a removal team that goes above and beyond and actually cares about your things, ask for Geoff and Byron. I can't recommend them highly enough!

3 July 2026
Unprompted review
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Reply from MLW Removals

Hello Melissa

Thank you very very much for your kind words. Really means alot.

All the best in your lovely new home.

MLW TEAM

Rated 5 out of 5 stars

Moving with MLW Removals

From getting a quote through to moving into our new home Mitch and his team (Geoff, Rich and Alan) were very cheerful, friendly and efficient and turned a stressful time into an easy and relaxed experience.
I would recommend MLW Removals without hesitation.

2 July 2026
Unprompted review
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Reply from MLW Removals

Good morning Nick

Thank you very much for your kind words. Really means the world to us.

All the best in your lovely new home.

MLW TEAM

Rated 5 out of 5 stars

Tom & Alan

Tom & Alan were really helpful and professional whilst helping us move.

3 July 2026
Unprompted review
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Reply from MLW Removals

Hello Mark

Thank you very much for your kind words.

MLW TEAM

Rated 5 out of 5 stars

Fantastic service

Fantastic service from Geoff and Rich. Professional, helpful, nothing too much trouble and everything done with a smile. Would highly recommend using MLW Removals.

30 June 2026
Unprompted review
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Reply from MLW Removals

Good evening Claire

Thank you very much for your kind words.

MLW TEAM

Rated 5 out of 5 stars

Excellent friendly removal team

From start to finish, great experience. Would highly recommend this company and team for any removal. I was highly unorganised and still had packing to do on the day of moving. They were patient, helpful and worked around me. Loaded my flat up in no time and took care with belongings….and all my plants! Nice, friendly, down to earth guys and that is what you want on what could be a very stressful day. 10/10 service. Thank you Mitch, Tom, Byron and Rich.

20 June 2026
Unprompted review
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Reply from MLW Removals

Hello Fae

Thank you so much for your kind words.

MLW TEAM

Rated 5 out of 5 stars

Fantastic help during heatwave

Jack and Delvin were so helpful. I could not have moved without them in this heat and they were so polite and kind. Big thank you to both of them!

23 June 2026
Unprompted review
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Reply from MLW Removals

Good morning Amber

Thank you very much for your kind words.

MLW TEAM

Rated 5 out of 5 stars

Absolutely brilliant from start to…

Absolutely brilliant from start to finish. The lads that moved me absolutely amazing nothing to much trouble for them.
All I can say is thank you so much made my move so much nicer.

22 June 2026
Unprompted review
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Reply from MLW Removals

Hello Nicki

thank you very much for your kind words.

MLW TEAM

Rated 5 out of 5 stars

Rich and Geoff were 1st class

Rich and Geoff were 1st class, they couldn't do enough for you.
I would highly recommend MLW removals and ask for Rich and Geoff. You wont be disappointed

18 June 2026
Unprompted review
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Reply from MLW Removals

Hello Hayley

Thank you very much for your kind words. Also for writing the review very quickly after the guys have left. All the best in your new home.

MLW TEAM

Rated 5 out of 5 stars

MLW Removals have exceptional customer service and affordable prices

MLW Removals are a trusted, reliable and professional service. Thank you to Mitch for overseeing the smooth and efficient booking of tbeir service from initial visit to follow up check ins, to ensure the move was stress free and to my satisfaction. A huge thank you to Delvin, Rich and Tom for ensuring that the move happened without a hitch. You were helpful, hardworking and professional. Thanks for making the move, one less thing to worry about and for making my experience a positive one. You lightened the load and made the move one I will remember fondly. I would highly recommend MLW Removals and look forward to using them again in the future.

30 May 2026
Unprompted review
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Reply from MLW Removals

Good evening Lucy

Thank you so much for your kind words.

MLW TEAM

Rated 5 out of 5 stars

Fantastic experience MLW Removals…

I couldn’t recommend MLW Removals highly enough. From start to finish, the whole process was incredibly efficient, with excellent communication and fantastic customer service throughout.

A special thank you to Geoff, Rich, Tom and Jack, who were absolutely brilliant. The packing service was thorough and professional, and it was clear they took great care with all of our belongings. They were diligent in how everything was packed and handled, giving us complete confidence that our possessions were in safe hands.

On moving day, they were fantastic unloading the vans and placing everything exactly where we wanted it. Nothing was too much trouble. They were friendly, approachable, hardworking and genuinely lovely people, which made what can be a stressful day feel so much easier.

If we ever have to move again (which I hope we don’t!), I would use MLW Removals again in a heartbeat. I will also be recommending them to anyone who asks. Thank you all for making our move such a positive experience. Highly recommended.

29 May 2026
Unprompted review
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Reply from MLW Removals

Thank you so much for your kind words.

Rated 5 out of 5 stars

Great experience from start to finish

Rich and Delvin moved us from Somerset to Northamptonshire today. They were brilliant, turned up on time, took care with our belongings, were polite and helpful throughout the day. Mitch was great with communication before the day and with any questions that we had. Highly recommend MLS. Thanks guys.

13 May 2026
Unprompted review
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Reply from MLW Removals

Good morning Rachel

Thank you so much for your kind words.

MLW TEAM

Rated 5 out of 5 stars

Excellent from start to finish

Excellent removal service from start to finish. The team were friendly, professional, and arrived right on time. Everything was packed really carefully and securely, and they worked incredibly hard all day — including carrying everything up and down lots of stairs without complaint. They stayed until the whole job was completely finished, reassembled the furniture at the other end, and made what could have been a stressful move feel much easier. Highly recommend!

20 April 2026
Unprompted review
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Reply from MLW Removals

Good morning Becky

Thank you very much for your kind words. Really means alot. I will pass on the message.

All the best in your lovely new home.

MLW TEAM

Rated 5 out of 5 stars

1st Class Company

As arranged, Delvin, Rich and Alan arrived at 07:00 hours to move us from Weston-super-Mare to Merseyside a journey of 200 miles. These guys are professional, courteous and friendly. They took great care with all our furniture and despite an almost 2 hour delay when the M5 was closed, remained committed and in good spirits. We would like to thank them for their great work and have no hesitation in recommending them.

6 May 2026
Unprompted review
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Reply from MLW Removals

Good morning Peter

Thank you very much for your kind words. Really means alot.

All the best in your new home.

MLW TEAM

Rated 5 out of 5 stars

Alan and rich were fantastic

Alan and rich were fantastic, they made our move a lot less stressful. Highly recommend if we move ever again I will definitely be using this company. Thanks again guys.

5 May 2026
Unprompted review
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Reply from MLW Removals

Thank you so much for your kind words

Rated 5 out of 5 stars

Alan and rich were amazing

Alan and rich were amazing and so helpful. We would highly recommend

5 May 2026
Unprompted review
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Reply from MLW Removals

Hello Sarah

Thank you so much for your kind words.

All the best
MLW TEAM

Rated 5 out of 5 stars

Highly recommend

Highly recommend for removals, Alan and rich went above and beyond for us to help our move go smoothly! We were so grateful to them and appreciate their hard work 🙂

5 May 2026
Unprompted review
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Reply from MLW Removals

Good morning Samantha

Thank you so much for your kind words.

All the best in your new home.
MLW TEAM

Rated 5 out of 5 stars

Smooth operation

From first contact with Mitch to final unloading by Jack and Delvin, it couldn’t have gone more smoothly. Everything was loaded and unloaded with care and placed in the room labelled on the box. Delvin reconnected my washing machine at the new place for me, which was very much appreciated. Floor coverings and wardrobe box not brought, but no problem nevertheless. Proper job, boys - thanks very much.

5 May 2026
Unprompted review
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Reply from MLW Removals

Good morning.

Thank you very much for your kind words. So Wardrobe boxes are sold separately to our removal service.

With regards to floor protection, when weather is really good. We tend to stay away from them, they can be slippy on wooden floors and cause more of and issue than they prevent. So we tend to only put them down when we really need to.

Hope you enjoy your lovely new home.

MLW TEAM

Rated 5 out of 5 stars

Totally wowed by how Mitch and his team…

Totally wowed by how Mitch and his team made it work for us at extremely last minute. We used the full pack and move service and so glad we did. My star of the show was Tom but Jack (first day on the job packing our house and you would never have known) was amazing and so courteous too. Not sure the show would have ended as well if Alan wasn’t there so a sincere thanks to all of the team! Only thing we didn’t see that is quoted in your sale and I’ve since seen on Facebook videos is the carpet covering which would have been an extra wow after shampooing all carpets for the new home owners! A job well done so thanks guys 5 stars

1 May 2026
Unprompted review
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Reply from MLW Removals

Good morning Emma

Thank you very much for your kind words.

MLW TEAM

Rated 5 out of 5 stars

Friendly and efficient

Two amazing teams packing and moving my mum from Weston to Edinburgh. Friendly and efficient, went above and beyond, would definitely recommend! Thanks so much 🙂

29 April 2026
Unprompted review
MLW Removals logo

Reply from MLW Removals

Hello Ann

Thank you so much for your kind words. Really means alot.

MLW TEAM

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