MLW Removals Reviews 

240
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, making the moving process much easier and less stressful. Many people highlight the high level of service and care taken with belongings, noting that the team worked tirelessly and efficiently. Reviewers frequently mention that the company goes above and beyond, ensuring everything is handled seamlessly from start to finish. The overall user experience is described as excellent, with many appreciating the smooth and well-organized process that removed the usual stress of moving. Some people also felt that the team was particularly patient and understanding, especially when dealing with specific needs or unexpected delays.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, helpfulness, and friendly demeanor,... See more

Service

Customers had positive experiences with service, consistently praising the professionalism, efficiency, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing it as "absolutely brilliant"... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent removal service from start to finish. The team were friendly, professional, and arrived right on time. Everything was packed really carefully and securely, and they worked incredibly hard al... See more

Company replied

Rated 5 out of 5 stars

Rich and Delvin moved us from Somerset to Northamptonshire today. They were brilliant, turned up on time, took care with our belongings, were polite and helpful throughout the day. Mitch was great wit... See more

Company replied

Rated 5 out of 5 stars

MLW Removals are a trusted, reliable and professional service. Thank you to Mitch for overseeing the smooth and efficient booking of tbeir service from initial visit to follow up check ins, to ensure... See more

Company replied

Rated 5 out of 5 stars

As arranged, Delvin, Rich and Alan arrived at 07:00 hours to move us from Weston-super-Mare to Merseyside a journey of 200 miles. These guys are professional, courteous and friendly. They took great c... See more

Company replied


Company details

  1. Shipping Company

Written by the company

MLW Removals is a professional home relocation specialist. We cover the whole UK, but we are based in Weston-super-Mare North Somerset. Contact us for your FREE QUOTE


Contact info

5.0

Excellent

TrustScore 5 out of 5

240 reviews

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No recent history of asking for reviews

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5.0

All reviews

(240)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly and efficient

Two amazing teams packing and moving my mum from Weston to Edinburgh. Friendly and efficient, went above and beyond, would definitely recommend! Thanks so much 🙂

29 April 2026
Unprompted review
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Reply from MLW Removals

Hello Ann

Thank you so much for your kind words. Really means alot.

MLW TEAM

Rated 5 out of 5 stars

Thanks to Jeff Alan and Rich for their positive and professional and lovely sense of humour on the day. of my move..

On the day of my move I had a particular worry about neighbours causing trouble about parking issues,,too which Alan Rich and Jeff totally understood and put my mind at ease..The day of my move it was very warm,, they battled through dispite that,, with their amusing sense of humour,,it really helped on the day..Alan Jeff and Rich went above and beyond to ease the anxiety of the day..So Thankyou guys so much and to Mich too,,I definitely recommend MLW because of my positive experience and also value for money..

8 April 2026
Unprompted review
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Reply from MLW Removals

Hello Susan

Thank you so much for your kind words. Really means alot.

MLW TEAM

Rated 5 out of 5 stars

Excellent customer service

We recently used this removal company for our house move and couldn’t be happier with the service from start to finish. The team were professional, punctual, and incredibly efficient throughout the entire process.

They provided all the packaging materials, which made things so much easier, and took great care in packing our belongings securely. On moving day, they handled everything with care and attention, including dismantling our beds and reassembling them perfectly at the new house—saving us a huge amount of time and stress.

Nothing was too much trouble, and the team remained friendly and helpful the whole time. Moving can be a stressful experience, but they made it feel smooth and well organised.

I would highly recommend this company to anyone looking for a reliable and high-quality removal service. Truly a 5-star experience!

7 April 2026
Unprompted review
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Reply from MLW Removals

Thank you so much for your kind words.

Rated 5 out of 5 stars

Great move

Great guys ( Alan &Byron ) Made the move on the day stress free Very careful with all our boxes . From our old home to our new home .Great company .

1 April 2026
Unprompted review
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Reply from MLW Removals

Good morning Norma

Thank you so much for spending the time to write a review.

MLW TEAM

Rated 5 out of 5 stars

Fantastic service from start to finish…

Fantastic service from start to finish . Firstly with the quote Mitch responded within the hour . I wasn’t 100% sure with the responses I had submitted and asked if someone could come out to check the quote , again Mitch responded and visited my property to review the quote in person and actually reduced the quote !
When I wanted to book for the removals they were already booked but managed to move another booking around to fit me in .
I had a confirmation email the evening before the booking to confirm the appointment and the teams arrival time which is always reassuring and put and worries to rest.
On the day of our move we had 3 clean and tidy vans arrive with 3 staff members (Alan, Delvin and Byron) all in uniform and on time . All 3 were friendly and respectful of all my items to be moved and properties on both sides of the move . The team knew what they were doing and were confident which made me feel comfortable and confident, they worked hard with no complaints and I would definitely use their services again and can honestly recommend.

2 April 2026
Unprompted review
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Reply from MLW Removals

Hello Kristi

Thank you so much for your kind words. Really means alot to us. We wish you all the best in your new home.

MLW TEAM 😀

Rated 5 out of 5 stars

Absolutely brilliant

I can recommend everything about this company.
Jeff and the team were amazing, they went above and beyond for us. Our move was late in the afternoon and went on, I’m pretty sure, until well after they would normally stop.
They were kind and thoughtful and took great care of all of our belongings.

31 March 2026
Unprompted review
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Reply from MLW Removals

Hello Pauline

Thank you very much for your kind words. We wish you all the best in your new home.

MLW TEAM

Rated 5 out of 5 stars

Excellent all round

I think there on the side of the vans it says “taking the stress out of moving “ (or something like that ) it certainly was the case .

Was a case of what an earth is going on here , three guys turned up in three separate vehicles . All of that was just a desire to get done quickly and they certainly did .

Geoff, Rich and Byron were excellent , they went above and beyond , sorting out some non moving bits for me and they were very friendly , down to earth and de stressed me almost immediately on their arrival .

Excellent service

19 March 2026
Unprompted review
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Reply from MLW Removals

Hello Charles

Thank you so much. This makes us happy reading this. We do try our best.

Hope you have a lovely weekend.

MLW TEAM

Rated 5 out of 5 stars

What a team!!

What a team! Geoff delvin alan and Byron. You were amazing and helped me make my move go so smoothly. We were lucky enough to get the keys quite early so we had time to get to the new house and get it all unpacked and they were able to go by 5. From start to finish you were all fantastic, so helpful and did such a great job. Thank you so much to each and everyone of you for making everything less stressful!

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Unbeatable service!

An amazingly successful move (again) from MLW from one part of Bristol to another. Cheerful from beginning to end and not a thing too much trouble. Certainly no damage to any of my possessions. Can highly recommend this company to remove the stress from loving home. Thanks to Geoff and Delvin for the smooth move. 📦 🚚

3 March 2026
Unprompted review
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Reply from MLW Removals

Thank you so much for your kind words.

Rated 5 out of 5 stars

100% recommend! BRILLAINT CONPANY!

What a company! From first interaction to saying goodbye at our new house, I was amazed. Mitch, Geoff, Delvin & Bryon were amazing. We used them to pack up our house and move us. We had some delays, but Mitch was great at understanding the situation. The lads made us laugh and helped moving day seem less stressful. They knew how to pack, understood the importance of certain items and everything was carefully loaded into vans for transport. We relocated around 10 miles and nothing was broken. They were honestly amazing and nothing was too much trouble for them. I would highly recommend and I will be using them again. Thank you lads, you made our day less stressful and are brilliant.

5 March 2026
Unprompted review
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Reply from MLW Removals

Good Morning Ally

Thank you very much for your kind words. Also for taking the time to write multiple reviews, really means alot.

All the best in your new home.

MLW TEAM

Rated 5 out of 5 stars

Moving ninjas

Moving ninjas. Very fast, professional, helpful and took great care of my furniture and smaller items. Highly reccommend and will be using again.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Fantastic, professional service. They went above and beyond to make the move easy, making a real effort to take the stress out of the move.

27 February 2026
Unprompted review
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Reply from MLW Removals

Good morning Andy

Thank you very much for your kind words.

MLW TEAM

Rated 5 out of 5 stars

Great service

Great service, Jeff & Devlin helped a friend move they were very kind & respectful. I would recommend this Company.

20 February 2026
Unprompted review
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Reply from MLW Removals

Hello Pam

Thank you very much for your kind words.

MLW TEAM

Rated 5 out of 5 stars

The MLW team were amazing

The MLW team were amazing! Having never used movers before I wasn’t sure what to expect but they really did take care of everything. The whole process was so straight forward; getting a quote and booking couldn’t have been easier and the guys on the day were so helpful and efficient. Would definitely recommend and use again. Thanks for making one part of the moving process stress-free!

16 February 2026
Unprompted review
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Reply from MLW Removals

Hello Hannah

Thank you very much for your kind words.

MLW TEAM

Rated 5 out of 5 stars

wonderful …

They have been wonderful from start to finish ..it was a difficult move personally and they were so super understanding.
Everything was packed wonderfully.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

They made the earth MOVE for us !

Not really one for giving reviews..particularly when the likes of Amazon etc allegedly bribe the reviewers…but in this case I’m driven to make an exception.
A traumatic 4 property chain lasting 6 months, completing Christmas week.(Dec 2025).
It was predicted to string out to New Year but last minute the chain all clicked. Our booked movers (major name) left us hanging then the day before moving day cancelled ! PANIC!
Ringing around 16 movers with no luck, we stumbled across MLW. MITCH WAS LIKE A BREATH OF FRESH AIR, made every effort to help
and tweaked existing schedule to squeeze us in !
The team were ABSOLUTELY FANTASTIC, polite, cheerfull, helpfull and couldn’t have done more - nothing was too much trouble. A (very) long winters day, dark and raining did not deter these guys.They smiled all the way through ! Every single item of our large, 3 bed house plus annex (with some very heavy lumps of furniture) was moved with care and respect. They waited patiently for the inevitable hand over delays and placed all items exactly where we requested.Absolutely nothing got lost, damaged or misplaced.
There was no endless pages of contract, no waiting fees or insurance waivers - just very rare good old fashioned customer service.One price quoted, no hidden rip offs.
On top of all this, MLW were over £2000 cheaper than the big name single truck company who wanted us to jump through endless hoops and pay 50% up front !
I CAN HAND ON HEART RECOMMEND MLW 101%…YOU REALLY WOULD BE MISSING A TRICK NOT USING THESE GUYS ….THEY TURNED A NIGHTMARE SITUATION INTO THE BEST CHRISTMAS PRESENT WE COULD HAVE HOPED FOR.
I have given Mitch full permission to pass on my email address for anyone to contact me to verify our TOTAL SATISFACTION…. my only regret is not being able to remember the names of the team. Thank you all so very much.
Tracy & Nigel Watchet/Somerset)

17 December 2025
Unprompted review
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Reply from MLW Removals

Wow thank you so much for your kind words.

MLW TEAM

Rated 5 out of 5 stars

Good Experience.. highly recommended

Matt and his team gave us a stress free moving day. Arrived on time and carried out the move in a very professional manner throughout the day. We would highly recommend these guys. Many thanks MLW Removals.🥂

16 December 2025
Unprompted review
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Reply from MLW Removals

Good evening Alan

Thank you very much for your kind words. All the best in your new home.

MLW TEAM

Rated 5 out of 5 stars

A delight from start to finish

Mitch came round to give us a quote and we got the instant feeling that he had respect for our belongings (especially a LOT of house plants!) which, along with the competitive price, gave us confidence to pick him.
His whole system of booking etc and communication was really easy to follow.

On the day of moving, four extremely friendly and strong lads - Geoff, Delvin, Alan, Byron - came round at the exact time we expected and got to work quickly! They were careful and respectful of our belongings, our dogs on the property, and our own disabilities. Importantly, as an autistic adult, they were patient with me asking questions about how it all worked and what to expect, from their experiences of moving days. I never felt ignored, unheard, unvalued through the moving day process.
The lads were nice and chirpy from 8am until 7pm despite the late key release, trying to make sure they could place everything exactly where we wanted it in the new house despite the dark sky and piles of boxes!

I highly recommend MLW Removals!

25 November 2025
Unprompted review
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Reply from MLW Removals

Thank you so so much for your kind words.

Rated 5 out of 5 stars

The whole team were very professional…

The whole team were very professional from the start. Being very responsive from the booking and providing a clear, competitive price. The guys on the day worked tirelessly, were polite and helpful and we felt our property was really in safe hands. Very high level of service and care taken throughout their work. Could not recommend enough

28 November 2025
Unprompted review
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Reply from MLW Removals

Hello Chris

Thank you so much for your kind words. Really means alot.

All the best in your new home.

MLW TEAM

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