George Romney Ltd Reviews 

422
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and delicious taste of the products, often highlighting their effectiveness as an energy boost for various activities. Many people found the ordering process to be simple and easy, appreciating the uncomplicated website and smooth transactions. The delivery service is frequently noted for its speed and punctuality, with orders often arriving quickly and on time. Reviewers also consistently highlight the excellent packaging, ensuring products arrive in perfect condition and are often suitable for gifts. The overall service receives high praise, with consumers describing it as brilliant, fantastic, and friendly, expressing satisfaction with the entire experience.

What people talk about most

Product

Reviewers mention positive feedback about product, consistently praising its quality, taste, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising the fast and prompt delivery,... See more

Quality

People report positive experiences with quality, consistently praising the products as excellent and... See more

Order

Clients share positive opinions on order, highlighting the ease of the ordering process and the fast... See more

Service

Customers consistently note positive experiences with service, often describing it as reliable, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great mint cake from the masters in Kendal with very attractive bundle prices when you buy larger quantities. My latest 3 box order has 2 years to the 'Best Before'. Free delivery via Royal Mail 48 ho... See more

Rated 5 out of 5 stars

Following a return from a short break in Cumbria we returned with a couple of small slabs of Kendal Mint Cake. This was very quickly squirreled away by one of our Granddaughter's. Needless to say sh... See more

Rated 5 out of 5 stars

First the product is excellent, the packaging is excellent, it was an excellent Father’s Day present from my son in Australia. The taste bought back memories of a school weeks holiday in Langdale in... See more

Rated 5 out of 5 stars

Have been a regular visitor and customer to the Romney Kendal Mint cake website shop. My experience has been consistently good that I’ve used their products for gifts to friends and family. They dis... See more


Company details

  1. Confectionery
  2. Confectionery Wholesaler

Written by the company

George Romney Ltd is a fourth-generation confectionery business that you’ll find located on the edge of the Lake District National Park in the market town of Kendal. Mr Sam. T. Clarke, the great grandfather of the present Managing Director, Mr John Barron, started production of Romney’s Kendal Mint Cake in 1918 after being medically discharged during the First World War. Unable to obtain supplies of Kendal Mint Cake, he sought out and purchased an old recipe and started a confectionery manufacturing business. The company name ‘George Romney Ltd.’ was chosen as a result of Kendal’s association with the famous portrait painter, as well as the fact that the family home was on Romney Road. Romney's Kendal Mint Cake was immortalised in history on May 29th 1953 when it was carried on the first successful summit of Mount Everest by Sir Edmund Hillary and Sirdar Tenzing. All of our production now takes place on-site at Mintsfeet Industrial Estate, Kendal, where we have been since 1969. We now employ 16 members of full and part-time staff, who collectively produce over 100 tonnes of Romney’s Kendal Mint Cake a year. We also produce a large range of fudge, gift hampers, and our very own Old Fashioned Treacle Toffee — that’s still being made to an original family recipe.


Contact info

4.9

Excellent

TrustScore 5 out of 5

422 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(422)

107 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First the product is excellent

First the product is excellent, the packaging is excellent, it was an excellent Father’s Day present from my son in Australia. The taste bought back memories of a school weeks holiday in Langdale in 1958. Advice from my father, who walked many miles in the Lake District in the early 1939’s, bring back some Kendall Mint Cake! I got a bar but wasn’t sure if it was correct, as I was expecting a “proper” cake!
Thank you for bringing back those memories

29 July 2025
Rated 5 out of 5 stars

Excellent service

Kept informed dispatch and arrived in a solid cardboard box, not a flimsy bag, so my Mint Cake Tins where perfect when they arrived. Thank you for a brilliant service.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Consistently Good Experience

Have been a regular visitor and customer to the Romney Kendal Mint cake website shop. My experience has been consistently good that I’ve used their products for gifts to friends and family.
They dispense and dispatch quickly sometimes arriving next day . I’ve been enjoying the sweetshop selection recently but personally like their various mint cakes as well. I always carry some Romney mint cake on long walks and hikes , a real life saver when your energy levels start to sink . I can highly recommend this company.

7 July 2025
Rated 5 out of 5 stars

5 star company

5 star company, from ordering to delivery. Will continue to order the most delicious shortbread, chocolate and mint cake.

1 July 2025
Rated 5 out of 5 stars

Pretty good!! Fun heritage to share-

Bought for an upcoming hike as a cheeky snack to share at the summit. Honestly, compared to alot of modern workout squeezes and odd flavored potassium stuff, this feels like a refreshing, cleaner, simpler energy alternative. Does not taste like pure sugar, despite being basically that. The mint is really quite lovely.
Check the macros. This is definitely intended for High endurance or hiking sports- I wouldn't recommend this as a casual candy snack.

28 May 2025
Rated 5 out of 5 stars

Delighted

Such a delight to open parcel so carefully packed. Included 2 tins for reuse, the 170g Traditional Tin of White Kendal Mint Cake is excellent size for pencils. Love to take on walks, on holiday, etc.

27 May 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look