Radek's Chocolate Reviews 381

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting the delicious taste and unique offerings like CBD-infused chocolates and ceremonial cacao. Many appreciate the fast and efficient delivery service, noting that orders arrive quickly and are well-packaged. The overall service, including communication and handling of orders, is frequently commended for its excellence and responsiveness. However, some people mentioned issues with delivery, such as products arriving damp due to rain or problems with courier services. A few other people also felt that there were occasional discrepancies in their orders, like missing items or substitutions, though these were generally resolved to their satisfaction.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the delicious taste and high quality... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the delicious and high-quality... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency,... See more

Order

Consumers find the ordering process to be positive, with many praising the ease and speed of placing orders... See more

Service

Clients share positive opinions on service, consistently highlighting excellent and great service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered as a birthday gift for my Dad who absoloutely loved it! He is a chocolate quality snob who is responsible for my high chocolate standards so his seal of approval says much! Despite him livin... See more

Company replied

Rated 5 out of 5 stars

Have been buying this chocolate for a while now usually from Glastonbury or my daughter in law has bought for my birthdays. Can highly recommend ordering it direct (first time) arrived really quickly... See more

Rated 5 out of 5 stars

Radeks Chocolate give personal gifts that are meaningful & delicious! They delivered on my friends birthday with a lovely hand written note. Absolutely wonderful communications and fast delivery. If... See more

Company replied

Rated 5 out of 5 stars

I’m so so pleased I found Redek’s Chocolate. I love that you’re a local uk based company making your delicious chocolate here with love and care. The website is easy to use and all my goodies were del... See more

Company replied


Company details

  1. Chocolate Artisan

Written by the company

Award Winning | Organic | Gluten-Free | Vegan | Fair Trade | Compostable Packaging | Refined Sugar-Free | Palm Oil-Free | Handmade In Bristol


Contact info

4.9

Excellent

TrustScore 5 out of 5

381 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Quick Delivery from ordering.

Quick Delivery from ordering.
This was a birthday gift for a dear friend, luckily I was able to advise them to refrigerate on receiving. A sticker or something on the packaging box may help!

29 April 2026
Rated 5 out of 5 stars

Everybody was very happy

Everybody was very happy with their Easter gifts, and praised the quality. One small hiccup with DPD delivery that was left in a recycling bag without notification for the recipient. Fortunately, I was able to intervene and all was well. Delivery, however, was timely.

30 March 2026
Rated 5 out of 5 stars

Excellent quality and service c…

I used Radek's for the first time looking for gluten free/ dairy free easter options. The almond based chocolate bunnies were delicious and made with high quality chocolate. Ordering and delivery good too. Thank you.

27 March 2026
Rated 5 out of 5 stars

Delicious

Delicious, Just perfect, Highly recommended to all chocolate lovers. My families new favourite chocolate, drink mixes & truffles :)

23 March 2026
Rated 5 out of 5 stars

Amazing quality chocolate

Amazing quality chocolate
Had some as a gift from my son and now I’ve ordered more and a mushroom tincture I’m hooked -
Fast delivery great quality ethical company ❤️ well done

25 March 2026

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