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Mighty Campers Reviews 242

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 221 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praised the staff for being helpful, friendly, and professional, contributing to a positive service experience. Many found the campervans to be well-equipped, clean, and reliable, with some even receiving newer models than expected, which enhanced their comfort and overall journey. However, some people were dissatisfied with the facilities, citing issues such as noise during driving, broken or aging interior components, and problems with water systems like empty wiper fluid or inaccessible grey water hoses. There were also mentions of dirty campervans upon pickup, missing equipment, and functional problems with appliances like fridges or stoves. A few customers experienced significant delays during pickup and drop-off, and some found the orientation process rushed and inadequate.

What people talk about most

Product

Reviewers mention ambiguous feedback about the product. While some customers reported positive experiences,... See more

Service

Clients share ambiguous opinions on service. Many reviewers praise the easy collection and drop-off, with... See more

Quality

Consumers find quality to be ambiguous. While some reviewers praise the good quality of the camper, its... See more

Staff

People report positive experiences with staff, often describing them as friendly, helpful, and professional.... See more

Facilities

Customers consistently note negative experiences with facilities. Many reviewers reported issues such as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good experience, but Mighty is the brand for their oldest campers, so expect lots of noise inside when you're driving (we had to yell at the top of our lungs for the kids to hear us), and broken/age... See more

Company replied

Rated 4 out of 5 stars

1-The check in/check out was efficient 2-Camper drove very well, bit of rattling from the back interior, ie shower doors however managed to tape down the offending issues. 3- Good value for... See more

Company replied

Rated 4 out of 5 stars

Good size camper, great app THL that has lots of great information. Before during & end of trip. The community pantry was awesome to pickup supplies, & then pay it forward with our leftover stuff... See more

Company replied

Rated 4 out of 5 stars

Nothing super flash, just honest, reliable campervans. A bit cheaper, a bit older but does everything it needs to well. The collection and drop-off processes were easy, if a little slow. The staff are... See more

Company replied


Company details

  1. Recreational Vehicle Rental Agency

Written by the company

Mighty Campers is here to make holidays possible for everyone; no matter their budget. With a 2WD fleet designed to suit every type of traveller; from compact campers for two people up to spacious 4-berths and even roomier 6-berth campers, perfect for families and groups. Mighty offers flexibility and choice at every budget. In Australia, a great-value 4WD option is also available. At the heart of Mighty’s offering is exceptional value, making it possible for travellers to explore, connect, and create unforgettable memories without breaking the bank. Every vehicle comes with the basics done brilliantly, ensuring reliability, comfort and exceptional value at every turn.


Contact info


3.7

Average

TrustScore 3.5 out of 5

242 reviews

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Rated 4 out of 5 stars

Enjoyed despite broken awning

Loved the experience overall but very disappointed that the side awning was broken. We stayed at beachfront sites in full sun, Hunter Valley in 38 degree heat followed by rain with no shelter. We advised THL while on the road and again at drop off but received no response or compensation.

3 February 2026
Rated 1 out of 5 stars

I would warn anyone to either stay away

I would warn anyone to either stay away from these guys as even over 30 days out, you get nothing back should you cancel as we did due to the current fuel cost and availability going remote. We booked before the middle east was at war and had no idea. Took every cent we had deposited without remorse. Never again.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Camper was clean and well stocked … we…

Camper was clean and well stocked … we had everything we needed for the 10 nights .. the staff were friendly and helpful with our instructions on what to expect and how to prepare ourselves for the trip … great advice was to stay in a campground for the first night to familiarise ourselves with the camper .

21 March 2026
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Reply from Mighty Campers

Thanks for your review Debbie! We're glad you took our advice to stay in a campground for the first night and settle in. We find this sets our guests up for the best holiday experience.

Rated 2 out of 5 stars

Took time to pick up the car

Took time to pick up the car. Linens are dirty and smelly. Didnt give us fan even its included in the package.

1 March 2026
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Reply from Mighty Campers

We appreciate your feedback and will address these concerns to improve our service.

Rated 5 out of 5 stars

We had a fantastic experience with our…

We had a fantastic experience with our recent campervan rental. The campervan was well-kept and organized, providing a comfortable environment for our trip. The entire process of picking up and returning the vehicle was smooth and hassle-free.

Overall, we highly recommend this rental service for anyone looking to explore with a reliable and tidy campervan. Great experience overall!

17 March 2026
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Reply from Mighty Campers

This is fabulous to hear! We are so glad you enjoyed your roadtrip with Mighty. Thanks for your review.

Rated 1 out of 5 stars

Vehicle was not ready at the start of…

Vehicle was not ready at the start of the day we had booked.We had paid for that whole day. The same happened at the end of our use.We had to queue and wait some time.

5 February 2026
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Reply from Mighty Campers

Hi Mark, we sincerely apologise for the excessively long waiting times you experienced. We understand how precious your holiday time is, and it is frustrating to face delays. While unforeseen operational challenges or high demand can sometimes lead to longer waits, it is our commitment to minimise these instances and ensure a smoother, more organized experience for all guests. Your feedback has been given to our guest services team and we will endeavour to reduce wait times and better communicate delays. Thank you for your feedback.

Rated 1 out of 5 stars

Gave us a different vehicle which had…

Gave us a different vehicle which had so many problems broken chairs no inside table grey water tank full on pickup dirty cooker engine had a massive all leak we had to fix on our journey windows dirty could go on and on staff did not have any interest on return just wanted to get you out

18 March 2026
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Reply from Mighty Campers

We appreciate you bringing these issues to our attention. We're sorry the vehicle provided had numerous problems. We'll investigate these concerns to improve our vehicle preparation process.

Rated 5 out of 5 stars

March 2026

March 2026. I'm happy with the rental and the deal I got from the company. The 6 berth was perfect for our family.
The staff were friendly and helpful. The company is very trusted

11 March 2026
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Reply from Mighty Campers

Thank you Liliane, we really appreciate your positive review and are so happy you enjoyed your camper!

Rated 3 out of 5 stars

Overpriced (a whopping £117.33gbp per…

Overpriced (a whopping £117.33gbp per day off season) and utterly dreadful customer service. Ignoring emails, no reply on nearly all of the phone numbers I tried and then even the one number I did manage to get through to attempted to contact their Brisbane office on my behalf and even they couldn’t get through to them!
On collection the supervisor clearly knew very little about the van and omitted giving us any information about the onboard safe amongst other things and no way of contacting anyone within the company to assist us with these issues.
Terrible service and can’t understand how this company has managed to corner the market.
Look forward to seeing a decent competitor in this game in the future.

17 January 2026
Rated 2 out of 5 stars

Brand switched

The campervan was switched to another brand - Cheapa Campers - without warning, explanation or apology. When raised, the concern was dismissed out of hand.

In the end, my going to the top, I finally got recognition that it had been poorly handled and was offered a goodwill refund, which was appreciated. It just took more energy and persistence to get to that point.

2 February 2026
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Reply from Mighty Campers

Hi Gavin, we are very sorry to hear that you weren't happy with your camper. But we are glad our crew were able to help you out, even though it took longer than necessary. Thank you for your feedback.

Rated 4 out of 5 stars

Service and response from staff was…

Service and response from staff was great.
The rear seat back cushions would be much better if they were curved a bit AK: bucket seat style. Found them uncomfortable for longer distances and continually siding sideways.

4 February 2026
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Reply from Mighty Campers

Thanks for your feedback! So glad to hear our crew were super helpful. We've passed on your suggestion for the cushions to our build team.

Rated 3 out of 5 stars

Powerless

Dear staff,
This is our 3rd time using your company.
We never had issues in past but this time it was different. The motorhome had an electrical fault, water had sipped in one of the outlet plugs, causing the power to trip when connecting to the main power at the camp site. Our itinerary is Exmouth and Monkey Mia with a stop in Hamelin pool. So now we are in 40 degrees heat with flies everywhere and two young kids.
During the first 3 days I try to contact roadside assistance: it's a public holiday and I couldn't get help straight away, staff on the phone was trying to help but kept saying that they had to forward my case to head office. On the 4th day roadside send us a mechanic at our campsite in Exmouth. He gets the van started(yes we also had issues with the battery) but tells us that we need an electrician to solve the main power issue. I call roadside assistance and talked with Jake (maybe Jacob), he tells me that he has been in Exmouth a couple times and fully understand the situation. He got us an appointment with a mechanic and with the help of an electrician they fixed the problem in 3 hours. The rest of the holiday was smooth sailing.
In conclusion I consider myself lucky because I leave here in WA and me my family were able to navigate through this difficulties, thanks to a lot of Aussies that helped us along the way,
But what if we were tourists from overseas, that had planned a trip of a lifetime.

9 March 2026
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Reply from Mighty Campers

Hi Aniello, we are so sorry to hear of the power and battery issues you had with your camper. This is clearly not the standard we aim for with our vehicles and will look further into our pre-hire checks to ensure this doesn't happen again. We understand how upsetting and inconvenient this would have been. We are so glad Jake was able to get you sorted and, on the road, again so you could enjoy the rest of your trip. Thank you for taking the time to give us your feedback. It's much appreciated.

Rated 1 out of 5 stars

What a disasater shop

What a disasater shop. Unprofessional and overpriced.
Collection starts with a 30mins hard sell of insurance products including verbal threatening tactics. Beware!
Then they hand over the vehicle which was a different camper than what i booked. I had to accept a canper van with no functioning dining area, no proper table and instead they gave me 2 sleeping areas for r persons, while i was a single person renting the van. A total diaregard for customer service followed. Turned out they had forgotten half of the equipment (no toaster no kettle missing water hose connector. So i emailed them and they did not see a need to reply before 2 days passed. The reply was just a rude indifferent " hey buybsome stuff and we may reimburse you!".
The campervan ws an absolute disaster which i would never select. Then they also charged me several hundred dollars extra for collecting sydney and dropping off brisbane although 100s of their vans travel those 2 routes every week. There is no juatification for a made up extra charge. Overall i would never rent from those unproefeasional gabgsters again. Hope this review helps someone. There are plenty of decent canpervan companies out there. Choose a better one. Its easy.

10 March 2026
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Reply from Mighty Campers

Thanks for taking the time to share your feedback, we are really sorry to hear your experience did not meet expectations. We have reviewed your comments from the survey and want you to know that we are currently looking into the concerns you raised.

Your input really helps us understand where we can do better, and we’re grateful you took the time to let us know.

Rated 1 out of 5 stars

Good basis (cars/trucks) bad mobiliar

Good basis (cars/trucks) , good motorization and perfect driver/co-driver seat, but VERY POOR camper equipment - loud and shaky when driving, geometry and room concept not very sophisticated (same useable room could be achieved with smaller basis) . Unorganized storage and cooking equipment that rather suits a cabin, than a driving around vehicle. The only really reliable things were the fridge and the solar power roof array. The linnen was too bulky, openable windows did not allow lateral venting. The only small window in the gliding door had no anti insect net, the Barbecue intgegrated in the fuselage from outside was not blockable against sliding in back during operation (the lid squeezed my fingers), the mounting of a side table outside on a sliding door is a joke - as soon as somebody moves in the RV the construction fails.

22 January 2026
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Reply from Mighty Campers

Thank you for taking the time to share your experience with us. We greatly appreciate customer feedback, as this helps us identify opportunities for future improvements. We appreciate the concerns you have noted regarding layout and furnishings as well as overall functionality, however we regret that some of these aspects did not meet your expectations. We do hope that despite these challenges, you still had an enjoyable trip overall.

Rated 4 out of 5 stars

Overall, a good experience.

The campervan worked great! No issues. The check-in was very hectic and time consuming. Seems like a complete review and revamp of their process is warranted. Check-out was better, but still seemed to take longer than I would have guessed.
Overall, a good experience.

19 February 2026
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Reply from Mighty Campers

Hi Joe, thank you for your review. We're happy you enjoyed your camper! We’re always looking for ways to reduce delays, and your input helps us do just that. We hope to welcome you back again soon!

Rated 5 out of 5 stars

It was a real experience and a great…

It was a real experience and a great Adventure for us to travel 18 weeks in all countries of Australia. The Motorhome was in good condition, some Water leaks on Windowframes and around the AC from the roof. 15000 km about with 11l/100 km was ok.

5 March 2026
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Reply from Mighty Campers

Oh wow, what an adventure! We are so sorry to hear you had a few issues with water leaking though. Your feedback has been given to our Perth crew. We hope to welcome you again soon!

Rated 5 out of 5 stars

The camper van was great

The camper van was great.
It offered the freedom to visit many different places, on & off grid. It was a pleasure to drive and easy parking. No complicated or lengthy setups - just park and it’s done.
It was comfortable to live in, provided everything required for a few weeks on the road and the freedom to just go with the flow. We were able to really relax, enjoy the van and the places we visited, even in touchy weather, the van was a comfy refuge!
The hire company were easy to deal with & the process was stress free.

15 February 2026
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Reply from Mighty Campers

Hi Vicki, it sounds like you had an amazing time! We are so happy to hear the camper was everything you were hoping for. There's nothing better than being able to fully switch off and relax! Thanks for your review.

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