Office staff were great thanks. Van beds tiny - our fault for not checking properly I guess. The sheets were scratchy synthetic fabric so no good on hot nights. Light blankets would have been more us... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Broome staff provided great service at pick up and return of vehicle. The campervan was spotless when picked up and drove really well and provided a comfortable home for 3 week’s holidaying in the Pil... See more
Company replied
It was never made clear at any stage that the vehicle could not be driven on unsealed roads. The relevant clause was buried deep in the Terms and Conditions attached to the main contract. And when we... See more
Company replied
great to deal with
Company replied
Company details
Written by the company
Mighty Campers is here to make holidays possible for everyone; no matter their budget. With a 2WD fleet designed to suit every type of traveller; from compact campers for two people up to spacious 4-berths and even roomier 6-berth campers, perfect for families and groups. Mighty offers flexibility and choice at every budget. In Australia, a great-value 4WD option is also available. At the heart of Mighty’s offering is exceptional value, making it possible for travellers to explore, connect, and create unforgettable memories without breaking the bank. Every vehicle comes with the basics done brilliantly, ensuring reliability, comfort and exceptional value at every turn.
Contact info
10 Livingstone Street, 6725, Broome, Western Australia, Australia
- 1800 821 824
3.6
Average
5 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Office staff were great thanks but van not fantastic
Office staff were great thanks. Van beds tiny - our fault for not checking properly I guess. The sheets were scratchy synthetic fabric so no good on hot nights. Light blankets would have been more useful than doonas up north. An electric kettle might be easier than using up the gas. The drawer fittings were inadequate to stop cups and glasses rattling A sharp knife would be handy. The USB ports in the dashboard were not really practical but this is probably out of your control. Thanks
23 September 2026
Reply from Mighty Campers - Broome
Hi Janette, we appreciate your time and detailed feedback regarding your recent trip. We are glad our crew provided great service. We have noted your feedback about the bedding materials, heavy covers, kitchen items, and vehicle fittings and will review our equipment lists and interior setups to ensure future journeys are much more comfortable. Thank you again for helping us improve our services.
Broome staff provided great service at…
Broome staff provided great service at pick up and return of vehicle. The campervan was spotless when picked up and drove really well and provided a comfortable home for 3 week’s holidaying in the Pilbara.
22 September 2026
Reply from Mighty Campers - Broome
Hi David, thank you for your 5-star review. We are so pleased to hear you enjoyed your holiday in the Pilbara.
great to deal with
4 September 2026
Reply from Mighty Campers - Broome
Thanks Stuart, we're truly happy to hear that your experience with us was great. We appreciate your positive feedback!
Misleading contract.
It was never made clear at any stage that the vehicle could not be driven on unsealed roads. The relevant clause was buried deep in the Terms and Conditions attached to the main contract. And when we collected the vehicle the staff member had a long list of Dos and Don'ts: Do only use diesel; don't fill the AdBlu, don't fill with petrol; don't drink the water form the tank etc etc. NEVER mentioned "don't drive on unsealed roads"....and when she asked "where are you going?" we responded "through the Pilbara...all the national parks". There was a pregnant pause...."oh that sounds nice". She could have, and SHOULD have said something. So neither in the contract not face to face was it made clear that unsealed roads were forbidden. Our holiday was ruined; our plans in tatters; many bookings had to be forfeited.
The vehicle was barely fit for purpose. The cooking system collapsed and the outdoor gas bbq door could not be opened. We had to spend 2 days in Port Hedland whilst things were fixed. What a mess.
31 July 2026
Reply from Mighty Campers - Broome
Hi Ed, we are truly sorry to hear about your frustration and dissatisfaction regarding the road restrictions for our 2WD campers. We strive to maintain full transparency with our conditions. Whilst this information is available on our website, within the thl Roadtrip App, as well as pre-travel advice emails sent to all guests, we regret if the information provided was unclear. Our intention is never to misrepresent our conditions and we will work with our branch crew to ensure this specific topic is highlighted during the pick-up process. We appreciate you taking the time to share your feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.