metals4U Reviews 

32,821
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,401 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive very quickly indeed and are extremely pleased with the high quality of the materials they receive. People also truly appreciate the precise cutting service and how securely all items are wrapped for safe transport. Some reviewers were not happy with delivery issues and complications caused by external shipping couriers. Consumers occasionally noted that shipments faced frustrating transit delays or arrived with minor damages that required extra attention. Despite these occasional hurdles, most users still find the overall purchasing process remarkably smooth and reliable.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, noting that orders generally arrive quickly and... See more

Product

Customers consistently note positive experiences with product, highlighting top-quality materials that are... See more

Service

Users describe positive interactions with service, highlighting prompt delivery and helpful phone assistance.... See more

Order

Reviewers highlight positive aspects of ordering, noting that the website is easy to use and the purchase... See more

Quality

Consumers find quality to be a source of great satisfaction. Reviewers consistently report that the items are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Called for a price on Aluminium tread plate, it was cut and ready within hours! Cheaper than any other local stockists so was even worth travelling the 40 miles to collect it. I would use Metals4U aga... See more

Company replied

Rated 5 out of 5 stars

Quality products, fast delivery and good pricing. Bought aluminium tubing to make a solar panel stand, tubes were cut to the correct length, minimal amount of de-burring required and a good quality t... See more

Company replied

Rated 5 out of 5 stars

Ive found that M4U are really handy. With my local metal supplier demanding minimum orders and adding large delivery charges etc M4U are great for small orders and cut sizes. There was a problem wi... See more

Company replied

Rated 5 out of 5 stars

First time customer needing only a small order with no previous experience of buying metals. Metals4U website was simple to use and made finding what I required straight forward. The ability to order... See more

Company replied


Company details

  1. Metal Supplier
  2. Aluminum Supplier
  3. Copper Supplier
  4. Fastener Supplier
  5. Metal Industry Suppliers
  6. Welding Supply Store

About metals4U

Written by the company

metals4U - when you need it

metals4U is the UK's biggest online metal supplier. We supply Steel, Aluminium, Brass, Stainless Steel and more - cut to size or full pieces. Buy just what you need - no minimum purchase! Whether you are a keen hobbyist, trades person or contractor, we offer the best price, the best service & next day delivery. Call us now on 01937 534318 or buy online.

Our Price Promise
If you find the same piece of metal elsewhere for a lower price... we’ll match it!
See terms & conditions


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

33K reviews

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4.7

All reviews

(32,821)

2,261 reviews in the last 12 months

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Rated 1 out of 5 stars
metals4U logo

Reply from metals4U

Good Afternoon Andrew,

Thank you for taking the time to leave your feedback. We're sorry to hear that you were unhappy with the number of follow-up emails you received.

Some of our emails are sent automatically to keep customers updated on their order and to request feedback on their experience. Our review request emails do include an unsubscribe option should you prefer not to receive these communications in the future.

We appreciate you bringing this to our attention, and your comments will be shared with the relevant team as we continue to review our customer communications.

Thank you again for your feedback.

Kind Regards,
metals4U

Rated 4 out of 5 stars

good service

20 June 2026
metals4U logo

Reply from metals4U

Thank you for taking the time to provide us with feedback and for the kind words on the service provided. metals4U

Rated 4 out of 5 stars

Products arrived

Products arrived, in good condition with the usual brilliant protective coating - never to be removed, until you ate completely finished.
Cut to size , and I was a bit disappointed with the handling and carriage costs a whacking £20 almost 1/3 of the value of the order. Look I realise your guillotines cost a rather large amount of money, but there's not that much set up . Other than the carriage and handling price , Everything else was ACE .

27 June 2026
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Reply from metals4U

We are happy to hear that our products arrived in good condition and that you found them to be ace! We appreciate your feedback regarding the handling and carriage costs, these are passed on ad verbatim from the couriers but we are always looking at ways to reduce these. metals4U

Rated 5 out of 5 stars

Exactly as ordered and on time

Exactly as ordered and on time

17 June 2026
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Reply from metals4U

Thank you for your review. We are pleased to hear that your order arrived exactly as expected and in a timely manner. We appreciate your business. metals4U

Rated 5 out of 5 stars

This is the second time I ordered

This is the second time I ordered, fast delivery, quality metal, delivery guys were great as usual.....thanks again 👌

27 June 2026
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Reply from metals4U

Thank you for taking the time to leave us a five star review. We're delighted to hear that you're pleased with the service provided. We appreciate your custom. metals4U

Rated 5 out of 5 stars

Great service

Great service. Ordered a splash back for my kitchen and it’s perfect. Had to contact them a prior to delivery’ to update my address, and the person who answered was extremely helpful. Quick delivery and kept updated. Would highly recommend metals4U to anyone

26 June 2026
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Reply from metals4U

Thank you for your five star review. We are so pleased to hear that your kitchen splashback is perfect and that our team was extremely helpful when you needed to update your address. We appreciate your recommendation. metals4U

Rated 3 out of 5 stars

All corners bent

The ss sheet is good but all 4 corners were bent. Thankfully, the kitchen fitter was able to tease it straight with special tools and it is now in situ. The most damaged corner was fortunately able to be hidden. On unpacking the sheet there was a big boot step on it as well.
Overall I would say perhaps more care is needed for corners in packaging, unless this is caused in the handling from supplier to courier.

26 June 2026
metals4U logo

Reply from metals4U

Good Afternoon,

Thank you for taking the time to leave your review.

We're pleased to hear that you're happy with the stainless steel sheet overall, although we're sorry to learn that it arrived with bent corners and a boot mark. We appreciate how frustrating this must have been.

We take great care when packaging our products, but unfortunately damage can occasionally occur during transit. If you ever receive an item in this condition, please contact our Customer Service team before fitting it and send us a few photographs. We'd be happy to investigate the issue and, where appropriate, arrange a replacement.

We're glad your kitchen fitter was able to straighten the corners and complete the installation. Your comments regarding the packaging have been noted and will be shared with the relevant team.

Thank you again for your feedback.

Kind Regards,
metals4U

Rated 5 out of 5 stars

good information when contacted by…

good information when contacted by phone and swift delivery of goods once ordered.

26 June 2026
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Reply from metals4U

Thank you for taking the time to leave us a five star review. We are delighted to hear that you found you were pleased with the customer service provided and that your goods were delivered swiftly.metals4U

Rated 5 out of 5 stars

very good customer service

very good customer service. As per order, one item missing, then the replaced item sent next day.

25 June 2026
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Reply from metals4U

Good morning,

Thank you for your feedback! We're sorry to hear an item was missing from your original order, but we're delighted our team was able to resolve the issue quickly and get the replacement to you the very next day.

Kind regards
metals4U

Rated 5 out of 5 stars

What was ordered was sent

What was ordered was sent, delivered within the time stated, courier was efficient found the correct address, very good

18 June 2026
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Reply from metals4U

Good morning,

Thank you for your feedback! We're delighted to hear your order arrived exactly as requested, was delivered within the stated timescale, and that the courier service met your expectations.

Kind regards
metals4U

Rated 5 out of 5 stars

Sorted

Products in stock, fast and efficient service.

23 June 2026
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Reply from metals4U

Good morning,
Thank you for your kind words and for taking the time to leave us a 5-star review. We are so pleased to hear that you found our service fast and efficient.
Kind regards
metals4U

Rated 5 out of 5 stars

Great cutting service

Great cutting service, saved me loads of time. Fast delivery

24 June 2026
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Reply from metals4U

Good morning,

We are so glad our cutting service saved you time and that our delivery was fast! We appreciate your kind words.

Kind regards
metals4U

Rated 5 out of 5 stars

Easy web ordering

24 June 2026
metals4U logo

Reply from metals4U

Good morning,

Thank you for taking the time to leave us this lovely review! It's great to know you found it easy to order online!

Kind regards
metals4U

Rated 5 out of 5 stars

I made an order up sent it in and it…

I made an order up sent it in and it was ready for me to pick up 1st thing the following morning and it was a good price too. 5stars to all the staff. Great service. Thanks again.

24 June 2026
metals4U logo

Reply from metals4U

Good morning,

Thank you for your fantastic feedback! We're delighted to hear your order was ready for collection first thing the following morning and that you found our prices competitive. Your 5-star comments about our team are greatly appreciated and will be shared with the staff!

Kind regards
metals4U

Rated 5 out of 5 stars

quick turnaround

reasonable price, quick turnaround

24 June 2026
metals4U logo

Reply from metals4U

Good morning,

We're so glad to hear you found our pricing reasonable and our service efficient! Thank you for taking the time to share your positive experience with us.

Kind regards
metals4U

Rated 5 out of 5 stars

Quality products

Quality products, fast delivery and good pricing.
Bought aluminium tubing to make a solar panel stand, tubes were cut to the correct length, minimal amount of de-burring required and a good quality thick walled tube. Delivered quickly and kept up to date with the status of the order.

23 June 2026
metals4U logo

Reply from metals4U

Good morning,

Thank you for your fantastic feedback! We're delighted to hear you were happy with the quality of the aluminium tubing, our pricing, and the speed of delivery. It's great to know the tubes were cut accurately, required very little de-burring, and were ideal for building your solar panel stand.

Kind regards
metals4U

Rated 5 out of 5 stars

Made to measure parts

Made to measure parts - saved us a lot of time and contributed to the increased efficiency of our project.

24 June 2026
metals4U logo

Reply from metals4U

Good morning,

Thank you for your wonderful feedback! We are delighted to hear that our custom-made parts saved you time and boosted your project's efficiency. We appreciate your support!

Kind regards
metals4U

Rated 3 out of 5 stars

Twisted

I bought 3 x 6m lengths of angle to use as rails for one of our machines. 2 out of the 3, that were packaged together, ran true but the 3rd length was twisted in 2 places. I was able to straighten it enough for it to be used but could have done without the hassle. Normally A1 service but let down by your couriers this time around

16 June 2026
metals4U logo

Reply from metals4U

Hi Andy,

Thank you for your feedback and for your continued support. We're sorry to hear one of the angle lengths arrived twisted, especially as it caused you extra work to straighten it before you could use it.

While we're pleased you were able to straighten it enough for your project, we would have been more than happy to replace the damaged length for you had you contacted us. We never want our customers to have to make do with damaged material.

Kind regards
metals4U

Rated 5 out of 5 stars

Aluminium trailer side panels

Very happy with the whole process, ordering on line was easy and prices available immediately. My metal arrived well packaged and was cut perfectly to the sizes I had requested. Will definitely use next time I need some metal. 👍

23 June 2026
metals4U logo

Reply from metals4U

Good morning,

Thank you for your fantastic feedback! We're delighted to hear you were happy with the whole process, from the easy online ordering and instant pricing to the prompt delivery. It's great to know your metal arrived well packaged and was cut perfectly to the sizes you requested. We really appreciate your support and look forward to helping you again the next time you need metal.

Kind regards
metals4U

Rated 5 out of 5 stars

Used these guys a few times and every…

Used these guys a few times and every time get what I want at a good price. The worst that has happened is a bit of corner damage on some sheet metal. Will be happy to use them for my next project for sure!

21 June 2026
metals4U logo

Reply from metals4U

Good morning,

Thank you for taking the time to leave us this lovely review! It's great to read you once again you got exactly as you wanted and at a good price. We are sorry there was some damage to a corner of the sheet please note that if this ever is an issue please just send us an image of the item and we will happily send more material to you! We look forward to your next project.

Kind regards
metals4U

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