1stchoicemetals Reviews 1,117

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 487 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting that items like aluminum lengths and stainless steel angles are precisely cut and arrive in perfect condition. The service is consistently highlighted as fast, efficient, and professional, with many appreciating the quick processing of orders and helpful team members. Reviewers are particularly impressed with the speedy delivery, often receiving their orders within 24 hours or a few days, and the reasonable pricing. However, some customers also noted minor issues with product appearance, such as scratches on surfaces, which sometimes required additional polishing. Additionally, a few other people felt that the delivery service used by the company, specifically Parcel Force, was slow and had poor communication.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Product

Consumers find product to be positive, highlighting the excellent quality of materials like aluminum, brass,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, speed, and overall... See more

Order

Clients share positive opinions on order, frequently highlighting the ease of the ordering process and the... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent quality of various... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent quality aluminium lengths some of which were standard sizes and some bespoke with free first cut on each length. Really great value for money and delivery was virtually 24hours from order.... See more

Rated 5 out of 5 stars

I stumbled across 1st Choice Metals after my previous suppliers website wouldn't let me checkout an order. Well, given the quality of the products, speed of delivery and how clean the metal had been c... See more

Rated 5 out of 5 stars

Great price, reasonable delivery charges and fast processing and delivery. For 5mm 6082 plate in one of thier nominal sizes. First time purchase, size exactaly as ordered. Great for hobby use wher... See more

Rated 5 out of 5 stars

First time user and Brilliant experience with the company. I ordered some stainless steel polished angle cut to size and a length also , brilliant product which arrived in perfect condition. I had an... See more


4.9

Excellent

TrustScore 5 out of 5

1K reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

I enquired as to wether the aluminium…was brush finished

I enquired as to wether the aluminium sheet supplied would have a rolled/ polished or brushed finish
Steve assured me that the sheet has a rolled finish only
On receipt of order I peeled of the protective film to be presented with a distinctive brush finish
Rang to ask about this and was told the sheet is not brushed
I’ve been involved with industrial design and engineering most of my working life and can distinguish between different metal finishes
Unfortunately 1st choice metals can’t
I’ll not be purchasing from them again unfortunately

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Received as ordered

Received as ordered. Was able to clarify things on the phone before buying. Delivery was quick. Was making a DIY project using aluminium frame builder tube to make a frame to hold a net for my garden pond.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Sterling service

Excellent service. Consistently next day processing and dispatch, and then get material the day after. Sterling.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality aluminium lengths…

Excellent quality aluminium lengths some of which were standard sizes and some bespoke with free first cut on each length.
Really great value for money and delivery was virtually 24hours from order.
Can't praise the company enough and would definitely recommend using them to anyone 5 star rating from me

21 May 2026
Unprompted review
Rated 4 out of 5 stars

Exection by the Company was excellent…

Exection by the Company was excellent and very fast and they communicated extremely well. Sadly they were let down by Parcel Force who took 5 days to deliver and whose communication is both erratic and dishonest. Their online records show they received the item on 21/5 from the the seller as advised by he Seller. They then delivered eventually on 27/5 claiming to me they only received it the 26th . They have deleted their records which clearly showed the item to have been in Basingstoke for delivery on the 22nd.

Great supplier! Great service but just ask them not to use Parcel Force to deliver.

27 May 2026
Unprompted review

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