Menkind Reviews 

32,458
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 3,186 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the impressive variety of unique gifts available, noting that the online platform is very easy to navigate and the ordering process is completely seamless. Shoppers consistently highlight that purchased items arrive promptly, are securely packaged, and match their descriptions, making finding presents a wonderful and stress-free occasion for everyone. Though some customers experienced frustrating delivery delays and persistent issues with missing parcels handled by third-party courier services. A small number of people also noted receiving damaged merchandise or encountering slow communication when attempting to resolve these unexpected problems with support.

What people talk about most

Product

Consumers find product to be positive, highlighting the great selection of items, excellent quality, and fast... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast shipping times and... See more

Order

Users describe positive interactions with order, highlighting the easy-to-navigate website and smooth online... See more

Quality

People report positive experiences with quality, expressing delight over exceptional craftsmanship and... See more

Service

Reviewers mention positive feedback about service, highlighting quick delivery and excellent communication.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Still waiting for parcel to arrive. Ordered on the 27th June. Update 7th July, Menkind contacted me straightaway and informed me my parcel had been lost. Excellent customer service, replacement or ref... See more

Company replied

Rated 5 out of 5 stars

Really useful charge packs, especially for those times you need reliable power without the faf of cables! Ideal for video, games & essential comms. Clear indicator lets you know how much charge you h... See more

Rated 5 out of 5 stars

This is one of those websites that has something for everyone! Tonnes of gift ideas from useful to wacky! Love it! Easy to navigate and order. Delivery options are great, and updates you with status... See more

Rated 5 out of 5 stars

Excellent, sadly originally bought cheap copy of bug a salt from vinted. A warning to anyone buying one. Now have genuine version from menkind. Absolutely brilliant the real gun is way more powerful a... See more



Company details

  1. Gift Shop

About Menkind

Written by the company

At Menkind, we’re all about interesting, exciting, and altogether unique gifts and gadgets.

While we started as a gift store for men, we’ve evolved into an all-out gifting experience that sells fun wrapped up.

That’s why our products make brilliant gifts for just about anyone, even if it’s a self-treat to thank yourself for being so cool. Whatever the occasion, Menkind has got the gift!

sale GIFTS FOR HIM BEST SELLERS

Menkind's Details

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

32K reviews

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4.4

All reviews

(32,458)

3,146 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great company that uses an unreliable delivery service

Menkind were very good with an easy to use websites and good communication, however they used Evri as a delivery service and they were very careless with my parcels and even faked the delivery pictures. Menkind have, however, been great in their response to this problem so I am still a satisfied customer. Would not hesitate to buy from a Menkind shop. Great value items.

4 August 2026
Menkind logo

Reply from Menkind

Hello. Thank you for your feedback. We’re pleased to hear you were happy with our website and communication, although we’re sorry to hear about your concerns regarding the delivery service.

We can see that your parcel was delivered, and I can confirm that our Customer Support team have contacted you to check whether you experienced any issues with your delivery. If so, we’ll do everything we can to help resolve them.

Thank you again for taking the time to share your feedback.
The Menkind Team

Rated 1 out of 5 stars

We order picture lights up turned up no…

We order picture lights up turned up no on switch. Sent it back still waiting for replacement.

29 July 2026
Menkind logo

Reply from Menkind

Hello! We're sorry for the confusion regarding your picture light. We can see that the replacement has been arranged for you. Please note that the switch for this range of wall canvas lights is located on the side of the item, which is the standard design. We hope your replacement arrives safely and that you enjoy it. Thank you for your patience and understanding.
The Menkind Team

Rated 5 out of 5 stars

Staff friendly and helpful

The staff in the Liverpool store were very friendly and helpful. Fantastic choice of gifts but I couldn't buy all I wanted that day so I also ordered online and I found the website and the delivery service to be excellent. I would highly recommend them.

4 August 2026
Unprompted review
Rated 1 out of 5 stars

I do not recommend it!!

I do not recommend it!!! My package never arrived, and the store did everything possible to avoid refunding my money.

3 August 2026
Menkind logo

Reply from Menkind

Hello. We’re very sorry to hear about your experience and understand how disappointing and frustrating it must have been.

The parcel was delayed due to a processing issue at the depot. We understand that this resulted in a longer wait.

I can confirm that our customer support team have issued a full refund. We sincerely apologise for the inconvenience caused and please do not hesitate to contact us if you have any other issues or concerns.

The Menkind Team

Rated 3 out of 5 stars

Spamming nonstop

Spamming nonstop!

Since I made my purchase this company been sending spam emails every day for me to leave them trustpilot review which is very annoying so here you go !
I only review companies if I have something very good to say or very bad, but you have clearly pushed my buttons with your emails.. so here you go.
I ordered needoh from them which was extremely overpriced, they obviously take advantage of the fact, that its short of stock and with high interest from people.
Normally I wouldnt mention this, because it was more important to me to make my neurodivergent child happy than complain about price , but since youre begging for reviews here it goes.
Regarding delivery times theres nothing I can say either. It wasnt quick and it wasn't slow it was a normal average delivery time you get with most companies.

10 August 2026
Unprompted review
Menkind logo

Reply from Menkind

Hello,

We’re sorry to hear that the review request emails became frustrating for you. There is an "Unsubscribe” option at the bottom of our emails, which you can select at any time to stop receiving these communications.

We hope this goes some way towards improving your experience with us, and we sincerely apologise again for any frustration caused.
The Menkind Team

Rated 1 out of 5 stars

Parcel not received.

Parcel not received.
No response from menkind only evri who said menkind would address issue. Nothing.

28 July 2026
Menkind logo

Reply from Menkind

Hello! Thank you for your review. We’re sorry for any inconvenience caused. I can see that our Customer Support team have now been in touch and are working with you directly to get this sorted. We hope to have everything resolved for you shortly. Thank you for your patience.
The Menkind Team

Rated 1 out of 5 stars

Took over a week to get delivered

Took over a week to get delivered. No way of contacting them or cancelling it. Came 8 days later. Brought one from a different supplier and if I have to send this one back, it will cost me £10 to send it back.

28 July 2026
Menkind logo

Reply from Menkind

Hello! Thank you for taking the time to share your feedback. We’re sorry to hear about your experience. I have looked into this and can see that our Customer Support team have since been in touch with you directly to address your concerns and assist with the next steps. We hope the assistance provided has helped to put things right.
The Menkind Team

Rated 3 out of 5 stars

I’m actually really sad

I’m actually really sad. I bought the boba tea squishy and the cinnamon bun squishy for my children’s birthday. They came as if second hand. The faces were rubbed off. The packaging was battered. Really really put me off ever shopping with menkind again :(

27 July 2026
Menkind logo

Reply from Menkind

Hi there! Thank you for taking the time to leave your feedback. We’re sorry to hear about your experience. I can see that our Customer Support team have been in touch with you via email and are currently looking into this further with you. We hope to have this resolved as soon as possible. Thank you for bringing this to our attention.
The Menkind Team

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