The console table arrived well-packed, although some of the packaging appears to be plastic foam, which cannot be recycled, as far as I know, so is difficult to get rid of. The table itself is just... See more

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Company details
- Furniture Store
- Bedroom Furniture Store
- Decoration and Interior Design Store
- Home Goods Store
- Mirror Shop
Written by the company
Melody Maison is an interiors business, specialising in furniture, mirrors and home decor. Founded in 2006, Melody Maison is based in Doncaster, South Yorkshire and has a showroom open on weekdays, where you can view products in person or click & collect your order. Melody Maison offer Free Delivery on orders over £100 & 200 Day free returns. Melody Maison's friendly customer service team are available to contact via phone, email or live chat and are available to answer any questions you may have. With 20 years of experience, Melody Maison strives to offer quality products at affordable prices and provide customers the best shopping experience possible.
Melody Maison Limited
Written by the company

- Customer Service is our number 1 priority.
- Our promise to you is to provide the smoothest and most stress-free purchase you have ever experienced over the internet, with fabulous customer service at every step of the way. You only have to read our reviews to realise we treat every customer with the upmost respect that they deserve.
Contact info
Melody Maison, Lords Wood Road, Harworth, DN11 8BZ, Doncaster, United Kingdom
- 01302 741000
- customerservices@melodymaison.co.uk
- www.melodymaison.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 84% of negative reviews
Typically replies within 48 hours
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Lovely bedside tables
Lovely bedside tables and instruction to put together was a breeze as all the pieces are discretely numbered. Packaging and quality excellent. Really pleased with them. Thank you.
Dropped a star due to the time it took…
Dropped a star due to the time it took to deliver and also the amount of boxes wrapped around it. Delivery driver said I had to take all the boxes!
But the quality of the mirror was excellent, looks lovely hanging in the bedroom.

Reply from MelodyMaison
Second failed delivery
Second order from this company. Second failed delivery. Despite ordering specific date two weeks in advance and paying for the privilege. The order was attempted delivery to the wrong address despite all contact details being correct. Once again forced to take time off work at my own expense to rearrange. It’s just not good enough. It doesn’t matter how nice the furniture is if trying to get it is this inconvenient.
@Melody Maison, regarding your response I was at the address try reading all the emails I have sent you and responding to them rather than trying to cover your backs on an online platform.

Reply from MelodyMaison
Fast delivery
Fast delivery! So pleased with our console. Great quality. Looks fantastic on our stairs landing. Perfect. Easy assembly too.
A beautiful piece of furniture
A beautiful piece of furniture, quality and exactly as described.
I ordered a lovely piece of furniture…
I ordered a lovely piece of furniture from MelodyMaison. It was very large and very heavy. I was kept informed at each stage of the delivery process. The delivery went very smoothly and I would like to Thank, the delivery lady and man, who carried the two piece item up our four flights of stairs, very much! Having to carry it up twice! It was a very hot day and I did offer them a cold drink which they refused saying that they had water in the van. But I gave them a tip as a "Thank you!" You're very much appreciated! The item looks lovely in our flat!
The console table arrived well-packed
The console table arrived well-packed, although some of the packaging appears to be plastic foam, which cannot be recycled, as far as I know, so is difficult to get rid of.
The table itself is just what I wanted. The legs were easy to attach though, as ever, the last one would not play ball until after a couple of attempts.
It's an attractive and useful piece of furniture.
I have ordered from you on numerous…
I have ordered from you on numerous occasions and every time the shipping has been really quick and the items are excellent quality
I have not yet received the shelf and…
I have not yet received the shelf and have not been able to track it
I have amended my stars as they have issued a refund without hassle.

Reply from MelodyMaison
The book shelf was very well packaged
The book shelf was very well packaged, but unfortunately the item was poorly finish. There where machining marks on the timber and the paint was cracked on the joints. Overall a nice unit and the items placed on it hide the poor finish.

Reply from MelodyMaison
I would avoid this company at all…
I would avoid this company at all costs. While the furniture looks lovely on the website, the quality and, more importantly, the accuracy of the deliveries have been extremely disappointing.
My first order arrived in the wrong colour, and the drawer runners were poor quality. It took Melody Maison a week to arrange a replacement with the correct colour. Unfortunately, when the second delivery arrived, one of the drawers was still the wrong colour.
I informed Melody Maison immediately and was told they were making enquiries with the warehouse manager. Since then, I have received no further updates. I have now requested either a full refund or for the correct item to be delivered for the third time.
I would not use this company again and would not recommend them to anyone. Nearly two weeks later, I’m still £330 out of pocket and don’t have a complete set of bedroom furniture. Overall, this has been a very frustrating and disappointing experience.

Reply from MelodyMaison
Really good communication throughout 👌
Really good communication throughout 👌
Beautiful copper hammered metal plant…
Beautiful copper hammered metal plant pot. A reasonable price as well. Just what I was looking for as a 7th wedding anniversary present.
It arrived promptly and was packaged well and then in a sturdy box. I will buy from this company again. Thank you.
Bought a shoe bench and a beautiful…
Bought a shoe bench and a beautiful butterfly 🦋 bench.
Came in about 4 days and delivery man was lovely.
Customer service is excellent.
Prices to suit everybody.
Recommended
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