The console table arrived well-packed, although some of the packaging appears to be plastic foam, which cannot be recycled, as far as I know, so is difficult to get rid of. The table itself is just... See more
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Review summary
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Reviews shaping this summary
The tables I ordered are exquisite- exactly the French shabby chic look I was going for. Well packaged for transit of tables which arrived undamaged. So glad I chose these. I have purchased a good few... See more
Purchased a large wall mirror which had a fault with the staples on the back board. This was dealt with promptly and efficiently by customer services who organised collection and replacement on a pref... See more
Recently ordered a pretty metal butterfly bench for garden. Really delightful. Bonus that it was reduced greatly. Has made a great addition to our courtyard garden. Very pleased. Melody Maison ha... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Decoration and Interior Design Store
- Home Goods Store
- Mirror Shop
Written by the company
Melody Maison is an interiors business, specialising in furniture, mirrors and home decor. Founded in 2006, Melody Maison is based in Doncaster, South Yorkshire and has a showroom open on weekdays, where you can view products in person or click & collect your order. Melody Maison offer Free Delivery on orders over £100 & 200 Day free returns. Melody Maison's friendly customer service team are available to contact via phone, email or live chat and are available to answer any questions you may have. With 20 years of experience, Melody Maison strives to offer quality products at affordable prices and provide customers the best shopping experience possible.
Melody Maison Limited
Written by the company
- Customer Service is our number 1 priority.
- Our promise to you is to provide the smoothest and most stress-free purchase you have ever experienced over the internet, with fabulous customer service at every step of the way. You only have to read our reviews to realise we treat every customer with the upmost respect that they deserve.
Contact info
Melody Maison, Lords Wood Road, Harworth, DN11 8BZ, Doncaster, United Kingdom
- 01302 741000
- customerservices@melodymaison.co.uk
- www.melodymaison.co.uk
4.6
Excellent
26K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 84% of negative reviews
Typically replies within 48 hours
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The mirror i received was not like the…
The mirror i received was not like the pictures on the website the wood was very pink! Now since returning and being given no tracking details I am chasing my £116 refund. This whole process has taken nearly 4 weeks since ordering which is ridiculous.
29 June 2026
Reply from MelodyMaison
Good Morning thank you for taking the time to leave your review. I can see the collection took place on Tuesday 14th July and was processed in our warehouse on Wednesday 15th July. Your order is with our accounts team to process and should show in your account in 7-10 days.
If I can assist further please let me know,
Best Wishes
Emma
My parcel literally came the next day
My parcel literally came the next day! The quality was amazing and the DIY instructions were really simple!
29 June 2026
Great service
Great service. I ordered a metal stags head ornament and it arrived promptly and has made a lovely ornament.
29 June 2026
The half moon console table arrived…
The half moon console table arrived quickly and safely. We went for the taupe grey colour which is lovely well made and only requires legs to be attached all parts provided. Thank you Melody Maison we are very happy with the half moon table fits just right on out upstairs landing.
29 June 2026
Lovely furniture got black and taupe…
Lovely furniture got black and taupe looks very stylish in bedrooms
3 July 2026
Good furniture .
17 June 2026
Pleased with my purchase packaged well
Pleased with my purchase packaged well. Two small maroon & gold/ brass trays bought in the sale, I'd already bought a pair for the bathroom and decided to buy a second for the bedroom. Lovely quality.
2 July 2026
Delighted!
Very quick delivery. Really pleasant delivery team.
The furniture is lovely. Very impressed that it is ready built and came well packed so there was no hassle at all. My husband’s face when he unpacked it and there wasn’t a million screws and confusing instructions was well worth it!!
Great value for money too.
2 July 2026
Unprompted review
Really pleased with the furniture
Really pleased with the furniture, nice quality and came complete so no DIY skills needed ***** Felt sorry for the driver as access to our house is difficult and he was alone but he trollyed the items to our lounge. Only moan would be to Melody Maison in that you expect a lot from your delivery guy on his own and having to lift and manoeuvre items by himself
3 July 2026
Unprompted review
Beautiful mirror
I ordered a beautiful mirror - is very good quality for the price and looks beautiful in my dining room. Great communication from Melody Maison , sturdy packaging and it arrived in perfect condition also due to the careful handling of the delivery service.
25 June 2026
Great product fantastic delivery and…
Great product fantastic delivery and great value for money
1 July 2026
Love these!
Love these!! Love the colour, perfect size and very sturdy as ready assembled. Good communication from delivery company, arrived as promised and sensibly wrapped so no damage. Very happy with them.
T Green
23 June 2026
Reply from MelodyMaison
Update: thank you for confirming that the original review was left for us in error and thank you so much for updating. I am glad we resolved your issue quickly for you.
Good Morning Thank you for leaving your review. I can confirm that we replied to your email dated 2nd July on the 3rd July and a collection was arranged. The mirror has arrived back at our warehouse and your refund is now with our accounts team to process for you.
Best Wishes
Emma
Poor Quality Products
I am very disappointed with the quality of the product. The dressing table arrived and has already started to chip, despite only being used for a short period of time. The material feels poor quality and not durable, especially considering it is meant to be a piece of furniture used regularly. I expected much better quality and finish, and I would not recommend any melody maison products due to how quickly it has deteriorated.
4 June 2026
Reply from MelodyMaison
Good morning,
I'm sorry to read your review and that you're disappointed with your dressing table.
I note that we haven't been contacted about this issue previously, and we would always welcome the opportunity to investigate and resolve any concerns our customers may have.
Please could you send us some photographs of the areas that have chipped? Once we've received these, I'll be happy to review the issue and work with you to find a suitable resolution.
I look forward to hearing from you.
Best Wishes
Emma
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