this is our 2nd shopping order, wished I have seen the white glove delivery option for the bed so could been brought in house and set up...... Now im in wait of returned call to have a installer serv... See more
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One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
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10780 Reading Road, 45241, Cincinnati, United States
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Replied to 88% of negative reviews
Typically replies within 1 week
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I cannot say enough good things about the staff especially Sean. From the first phone call, they showed genuine care and concern-The representative was patient, took the time to answer all my questions, and made sure I didn't feel like just another customer. Excellent, compassionate service!"

Reply from Med Mart
Kristen was knowledgeable, helpful and patient. She helped my decision making greatly!

Reply from Med Mart
The person that heip me was most considerate of my needs he helped me make a decision on my purchase. I would highly recommend him

Reply from Med Mart
Med mart, specifically Darrell went out of their way to make this happen. I never see customer support like this anymore. I will not hesitate to shop them repeatedily for my future needs.

Reply from Med Mart
The telephone representative handled my order quickly and efficiently. She was very helpful in looking up previous m orders and assisting in mcreating a new one. Mympurchase m arrived quickly with no problems

Reply from Med Mart
Customer service very helpful and friendly. Zero wait to speak to someone.

Reply from Med Mart
The hydraulic lift I bought has been incredible. I can take my husband from bed to his chair and back because it fits in our hallway. We are incredible thankful for this lift.

Reply from Med Mart
Hey come to find out I had ordered some parts that were incompatible and I was working with two wonderful ladies who helped me so very much ❤️

Reply from Med Mart
They had multiple product choices and the staff helped selecting what was needed.

Reply from Med Mart
The deliver drivers were not professional at all. When they called to give an eta of arrival they told me they do not carry anything up steps. Told them I confirmed at time of appointment confirmation that they did. Also states on website that you all do.
Then he forgets the cover and said oh well the warehouse will handle it.

Reply from Med Mart
Great customer service. Quick response and good, practical advice.

Reply from Med Mart
Well done for expert recommendations. Polite, honest, patient with buyer, considerations.

Reply from Med Mart
Got only part of the wheel chair cost $3000 have to put it together no communication on when frame will arrive or how chair arrives.

Reply from Med Mart
Stacy was very knowledgeable, very helpful. She made a hard time in our life easier.

Reply from Med Mart
Sean was extremely helpful in guiding us on our purchase of IBIS. He thoroughly researched with Toyota to determine the compatibility of IBIS with our 2026 Toyota Tndra.

Reply from Med Mart

Reply from Med Mart
The person I worked with was friendly helpful and professional. She knew the product line and answered my questions honestly displaying a knowledge of the product. Very good customer service! My product was shipped on time and I received it promptly.

Reply from Med Mart
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