this is our 2nd shopping order, wished I have seen the white glove delivery option for the bed so could been brought in house and set up...... Now im in wait of returned call to have a installer serv... See more
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One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
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10780 Reading Road, 45241, Cincinnati, United States
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Replied to 88% of negative reviews
Typically replies within 1 week
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Reply from Med Mart
The person I worked with was friendly helpful and professional. She knew the product line and answered my questions honestly displaying a knowledge of the product. Very good customer service! My product was shipped on time and I received it promptly.

Reply from Med Mart
Wonderful representative !!! He knew what I wanted and what I needed 😁Great personality and a pleasure to talk to him !! He gave me the best bang for my buck.
Thank You Daryl for everything 😁

Reply from Med Mart
Daryl was extremely helpful. Answered all my questions. Helped me through buying a mobility scooter for my brother. Thank you!

Reply from Med Mart
The only complaint is the 25% restocking charge. That is way over priced.

Reply from Med Mart
The woman we spoke with was very kind and helpful. I don’t remember her name. For that I’m sorry because she was so knowledgeable and ready to answer my questions. She made the order process very simple. I appreciate her assistance!

Reply from Med Mart
I’m disappointed that as a first time customer it didn’t accept my coupon code “welcome12” for the 12%discount at checkout. That’s all I know about my shopping experience so far.

Reply from Med Mart
Med Mart had what I needed to bring my husband home from a month in hospital and rehab. We are both living on Social Security and small savings so money is tight at times- I'm not complaining- we are more fortunate than so many other elderly people. I was lucky to find your website and to be offered a chance to pay over time. The products arrived yesterday and I am pleased with them and I'm sure hubby will be also. Thank you !

Reply from Med Mart
Was told at the time of order that it would ship out next week. 3 weeks later was told it should ship within 2 more weeks. Don’t order if you have a timeline to complete project.

Reply from Med Mart
I was amaze, it was late right before you closed for the evening. I talked the help desk I got a quote for a Protekt® STS500 Compact Sit-to-Stand Lift
SKU: 34500-COM-30669SA.I Had trouble with my password after I had paid for it to get in to my account. I believe Kristan was who I talked with. Got everything straighten out. Got a message it had shipped on Monday morning and it is sitting in my living room at 12:00 Thursday. I could not be more happier. What a Great team you have. I will be getting all my items from you.?Thank your whole team for me. I talked with at least 3 different team members. Great Job

Reply from Med Mart
Stacy was the best! I needed assistance with ordering a lift chair - Stacy was polite, helpful, and got me what I needed.

Reply from Med Mart
I would advise you to be extremely careful when doing business with Med Mart, Indeed, in order to avoid being financially raped, I would avoid doing business with Med Mart. After I had placed my order with Med Mart, I found their prices to be three or more times higher than the prices of other companies. Moreover, Med Mart sold me very expensive parts (thousands of dollars) that I did not want or need. Med Mart told me that they could not sell me what I wanted and needed without selling me the parts I did not need or want. When I finally got Med Mart to allow me to return the parts that I did not want or need, they raped me yet again. The charged me hundreds of dollars for restocking fees and crazy prices for the parts that I did need. In sum, I would run, not walk, away from Med Mart. It is my individual, personal, subjective opinion, belief, and interpretation that I was ripped off by this company. Therefore, it is my individual, personal, subjective opinion, belief, and interpretation that the company is incompetent, dishonest, and/or unethical. The foregoing review solely provides my individual, personal, subjective opinions, beliefs, and interpretations. Any individuals who may view this review, or any part thereof, should examine the facts and issues for themselves and form their own individual, subjective, personal opinions, beliefs, and interpretations.

Reply from Med Mart
When online to look for a cushion for my wheelchair, found the item I wanted right away ordered it. Your website was amazing. Had to reach out to customer service over an address. The issue the representative was so nice. There was no waite time at all. I ordered it on 17 June and received it on 18 June. Great service.

Reply from Med Mart
Darryl? Customer service was very helpful and understanding helping me through the order process.

Reply from Med Mart
Stacy had the answers for everything ! She was phenomenal! Stacy knew exactly what I ordered, and made sure that I had everything I would need to go with it!

Reply from Med Mart
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