MDP Supplies Reviews 

742
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, polite, and always ready to go above and beyond to quickly resolve any urgent requests. Consumers also deeply appreciate the fast delivery times, top quality products, and smooth ordering process that makes working together entirely seamless. Some reviewers were not happy with how certain issues were handled, describing the customer support interactions as dismissive and unprofessional. A few people noted that overall service quality has noticeably declined over time and that sales teams sometimes fail to listen to specific consumer requirements.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting extremely helpful and friendly customer service... See more

Customer service

People report positive experiences with customer service, consistently praising the helpful, friendly, and... See more

Product

Customers had positive experiences with product, noting that they are genuinely great and offer good value... See more

Service

Customers consistently note positive experiences with service, highlighting fast email replies, quick order... See more

Order

Clients share positive opinions on order experiences, often praising the remarkably fast turnaround times and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent company and outstanding customer service!I recently made a mistake and ordered the wrong colour by accident. I contacted customer service, and within just two hours, Erin had it completely s... See more

Rated 5 out of 5 stars

Excellent service time and time again from MDP. Never had any issues and always pleased with quality and service. I felt compelled to write a review, as today, Neil was exceptionally helpful. He w... See more

Rated 5 out of 5 stars

Ordered late on Christmas Day evening, received my confirmation of order and invoice in minutes. The text and email “ready for collection” received first thing on working day back (29th). Quick, effi... See more

Rated 5 out of 5 stars

MDP are always there to help, they are very well stocke and if any product is unavailable, in my experience, it only takes a few days to get it in. Always providing top quality products at very compe... See more


Company details

  1. Printing Equipment and Supplies
  2. Art Supply Store
  3. Prints and Signs Store

Written by the company

Wholesale distributor of sign vinyl and supplies for sign makers & garment printers


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

742 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(742)

125 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've been really happy with the service…

I've been really happy with the service at MDP supplies as a new customer, I had a couple of issues with broken items but the matter was resolved instantly by Carly in customer service and refunds given. Excellent customer service.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

LOVE LOVE LOVE this company ❤️❤️❤️ I…

LOVE LOVE LOVE this company ❤️❤️❤️ I switched from another company as they were long at delivery turnaround times. This company runs efficiently and consistently like clockwork. As soon as I’ve placed the order, communication tells me that the order has been despatched, usually within minutes.
Excellent value too, cannot fault the prices.
Today I experienced their customer service and spoke straight away to the incredibly polite and professional ERIN. She couldn’t be more helpful and sorted my concern within minutes- another thing massively lacking in this industry is getting hold of people let alone getting (delivery company) issues resolved. She is fantastic, thank you.
Things to improve- I would say the only thing missing is I have a big demand for bigger sizes in T-shirts and especially polo shirts which they don’t stock. Maybe more colours too.
Apart from that, this company is so reliable and professional I would highly highly recommend them as they take the stress away by delivering time after time. FIVE STAR COMPANY ⭐️⭐️⭐️⭐️⭐️

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service!

First time ordering from MDP after seeing them recommended online. I placed a large glitter htv order for a rush order and panicked when it arrived at 8.30pm at night and I could not get it to cut on my cricut, no matter what setting I used! I emailed customer service late last night and had a response from Carly by 9.10am this morning. I had just managed to get the correct settings but they had replied quickly and wanted to help me find the right settings. Will be ordering again soon, great service!

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Good customer service and fulfilment

Customer service contacted me after I visited one of their branches. I think the staff member got their wires crossed or used the wrong word (discontinued) and I thought a product I use regularly had been discontinued. I contacted the manufacturer direct who contacted MDP, both assured me this was not the case and it’s possible that particular store might just not be physically stocking the product anymore, as they’re a smaller store. Besides this, delivery has been fast and slitting has been done without fail. No complaints, oh actually, maybe a search bar on the website haha

11 May 2026
Unprompted review
Rated 5 out of 5 stars

From start to finish the whole…

From start to finish the whole experience was incredibly easy. Carly was so fast with replies to questions and shipment arrived within 2 days to Ireland. I ordered 2 x 5m rolls and got sent 1 x roll of 10m which was incredibly helpful. Cannot fault them at all. Would highly recommend. And I could not praise Carly enough for her help and swift replies.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Great advice from Erin!

I have dealt with MDP on a number of occasions, and have always found them to be very helpful, providing sound advice and very prompt service!
It is often said that there are no stupid questions - that is certainly true as far as MDP are concerned, all are answered with courtesy and understanding, which is always refreshing!! Erin was very helpful with my latest enquiry, which put me on the path to a solution - great stuff!!!!

7 May 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with MDP…

I had a great experience with MDP Supplies’ customer service. Erin L. handled my query with a high level of professionalism and resolved the issue quickly and efficiently. Her prompt responses and clear communication made the whole process smooth and stress-free. It’s refreshing to deal with someone so attentive and solution-focused. Highly appreciated.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Awesome service as always

Awesome service as always. Erin went above and beyond to make sure I received my parcel safe and sound and the products are excellent as per usual. Always recommend them to our customers as they couldn't be more helpful.

21 April 2026
Unprompted review

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