Excellent company and outstanding customer service!I recently made a mistake and ordered the wrong colour by accident. I contacted customer service, and within just two hours, Erin had it completely s... See more
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Company details
Written by the company
Wholesale distributor of sign vinyl and supplies for sign makers & garment printers
Contact info
Unit 1 Magazine Point, CH62 3JP, Bromborough, Wirral, United Kingdom
- 0151 272 1234
- info@mdpsupplies.co.uk
- www.mdpsupplies.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 24 hours
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Professional and warm
Carly and the team are always polite, professional and go above and beyond to look after their customers.
I've been really happy with the service…
I've been really happy with the service at MDP supplies as a new customer, I had a couple of issues with broken items but the matter was resolved instantly by Carly in customer service and refunds given. Excellent customer service.
LOVE LOVE LOVE this company ❤️❤️❤️ I…
LOVE LOVE LOVE this company ❤️❤️❤️ I switched from another company as they were long at delivery turnaround times. This company runs efficiently and consistently like clockwork. As soon as I’ve placed the order, communication tells me that the order has been despatched, usually within minutes.
Excellent value too, cannot fault the prices.
Today I experienced their customer service and spoke straight away to the incredibly polite and professional ERIN. She couldn’t be more helpful and sorted my concern within minutes- another thing massively lacking in this industry is getting hold of people let alone getting (delivery company) issues resolved. She is fantastic, thank you.
Things to improve- I would say the only thing missing is I have a big demand for bigger sizes in T-shirts and especially polo shirts which they don’t stock. Maybe more colours too.
Apart from that, this company is so reliable and professional I would highly highly recommend them as they take the stress away by delivering time after time. FIVE STAR COMPANY ⭐️⭐️⭐️⭐️⭐️
Great customer service!
First time ordering from MDP after seeing them recommended online. I placed a large glitter htv order for a rush order and panicked when it arrived at 8.30pm at night and I could not get it to cut on my cricut, no matter what setting I used! I emailed customer service late last night and had a response from Carly by 9.10am this morning. I had just managed to get the correct settings but they had replied quickly and wanted to help me find the right settings. Will be ordering again soon, great service!
Great products and amazing customer…
Great products and amazing customer service. Returning customer, 5 star
Erin was very helpful
Erin was very helpful, order was all sorted and delivered very quickly
Excellent customer service
Excellent customer service, fast and reliable.
Easy to use website and great staff at swansea
Easy to use website, good prices. I use the swansea store and must comment on how friendly and helpful the boys who work there are. A credit to your team. Da iawn!
Good customer service and fulfilment
Customer service contacted me after I visited one of their branches. I think the staff member got their wires crossed or used the wrong word (discontinued) and I thought a product I use regularly had been discontinued. I contacted the manufacturer direct who contacted MDP, both assured me this was not the case and it’s possible that particular store might just not be physically stocking the product anymore, as they’re a smaller store. Besides this, delivery has been fast and slitting has been done without fail. No complaints, oh actually, maybe a search bar on the website haha
From start to finish the whole…
From start to finish the whole experience was incredibly easy. Carly was so fast with replies to questions and shipment arrived within 2 days to Ireland. I ordered 2 x 5m rolls and got sent 1 x roll of 10m which was incredibly helpful. Cannot fault them at all. Would highly recommend. And I could not praise Carly enough for her help and swift replies.
Great customer service received from…
Great customer service received from Carly thank you
Great advice from Erin!
I have dealt with MDP on a number of occasions, and have always found them to be very helpful, providing sound advice and very prompt service!
It is often said that there are no stupid questions - that is certainly true as far as MDP are concerned, all are answered with courtesy and understanding, which is always refreshing!! Erin was very helpful with my latest enquiry, which put me on the path to a solution - great stuff!!!!
Service is fantastic at stoke depot
Service is fantastic at stoke depot. The staff are very friendly and polite.
Lenny and Dave awesome
Lenny and Dave make this a happy environment they are all so very helpful I can't praise them enough
Genuinely great products, excellent customer service
Genuinely great products. I use MDP Supplies for all my vinyl needs and they have never failed to deliver. The customer service has been excellent, with Carly being exceptionally helpful! Thank you.
Always a great experience using MDP,
Always a great experience using MDP,
delivery always fast, quick to respond to any queries and customer support is top notch if there's ever an issue,
I had a great experience with MDP…
I had a great experience with MDP Supplies’ customer service. Erin L. handled my query with a high level of professionalism and resolved the issue quickly and efficiently. Her prompt responses and clear communication made the whole process smooth and stress-free. It’s refreshing to deal with someone so attentive and solution-focused. Highly appreciated.
Awesome service as always
Awesome service as always. Erin went above and beyond to make sure I received my parcel safe and sound and the products are excellent as per usual. Always recommend them to our customers as they couldn't be more helpful.
The staff at MDP are amazing
The staff at MDP are amazing , nothing is ever to much trouble , great products and great prices
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