Ink Express logo
Visit website

Ink Express Reviews 633

•
TrustScore 4.5 out of 5

4.7

Printing Equipment Supplier
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and effectiveness, especially for printer-related items like cleaning fluids and refillable cartridges, which often outperform other brands. The delivery service is frequently highlighted as prompt and efficient, with many appreciating the quick dispatch and careful packaging of their orders. Reviewers also commend the staff for being very friendly, helpful, and providing excellent advice, making the overall service experience pleasant and straightforward. However, some customers experienced issues with delivery times, noting that orders took longer than expected or that tracking information was not provided. A few other people also felt that the sizing on clothing items was disappointing, even after ordering a size up, and some reported significant color discrepancies with printer inks, leading to wasted materials and the need to purchase from other companies.

What people talk about most

Product

Customers had positive experiences with product, often praising the quality and effectiveness of items like... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting quick,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its helpfulness, efficiency, and... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the products as very... See more

Staff

Consumers consistently report positive experiences with the staff, highlighting their helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Ink Express printer head cleaning fluid did the job where distilled water had failed. I inserted some kitchen towel under the print head and left the cleaning fluid on the head overnight. It took... See more

Rated 5 out of 5 stars

I have ordered many items from Ink Express over the years and have called customer services when I am unsure how to do something and the response is always professional and helpful. The items are alw... See more

Rated 5 out of 5 stars

I ordered the wrong size paper and requested to return it and replace with the correct size. The company contacted me as the product I wanted was out of stock so it was agreed I would take an alternat... See more

Rated 5 out of 5 stars

Have used Ink Express for a couple of years and both their ink & refillable cartridges have worked perfectly with my Epson printer. Previously I had used Tesco & Cartridge World print cartridges and c... See more

Company details

  1. Printing Equipment Supplier
  2. Paper Distributor
  3. Printer and Scanner Store
  4. Printing Equipment and Supplies
  5. Scrapbooking Store
  6. Toner Cartridge Supplier

About Ink Express

Written by the company

As specialists in inkjet and dye sublimation supplies, Ink Express is a Midlands based printer and ink supplier. As one of the UK’s largest providers of quality compatible ink cartridges, toner cartridges, photographic paper, CISS and RIC our prices are consistently competitive without sacrificing quality.
Shop inkjet supplies
Ink Express specialise in Dye sublimation supplies for the personalised gift and promotional markets. We offer Sublimation printers, sublimation ink, sublimation paper and accessories. We also offer a wide range of popular sublimation blanks!
Shop sublimation supplies
With 30 years of experience in the print industry our team provides expert knowledge and customer support.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

633 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent printer head cleaning kit and fluid

The Ink Express printer head cleaning fluid did the job where distilled water had failed. I inserted some kitchen towel under the print head and left the cleaning fluid on the head overnight. It took several 'clean the head' runs to get the ink to flow through the next morning but the result was fantastic. The crusted on old ink was removed by the fluid. Great product!

11 June 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look